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Blue Apron

60 Blue Apron Customer Experience Associate Jobs Hiring Near You

Ingersoll Rand

Customer Experience Associate

Payson, IL · On-site

$45K - $60K/yr

Customer Experience Associate BH Job ID: BH-4809-4 SF Job Req ID: Customer Experience Associate Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration ...

Weis

Customer Experience Associate

Accokeek, MD · On-site

$15.30/hr

Location Address: 15789 Livingston Rd ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned: * Smiles ...

TJX Companies

Customer Experience Associate

San Jose, CA · On-site

$18.95 - $19.45/hr

Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty ...

Exchange

$14.75 - $19.75/hr

As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We are committed to hiring our military members and their families, along with anyone that wants to ...

Weis

Customer Experience Associate

Fredericksburg, VA · On-site

$12.77/hr

Location Address: 7100 Salem Fields Boulevard ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned:

Weis

Customer Experience Associate

Leonardtown, MD · On-site

$15/hr

Location Address: 40845 Merchants Lane ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned:

Weis

Customer Experience Associate

Owings Mills, MD

$15/hr

Location Address: 9251 Lakeside BLVD ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned: * Smiles ...

Weis Markets

Customer Experience Associate

Callaway, MD · On-site

$15/hr

Location Address: 20995 Point Lookout Road ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned:

Weis

Customer Experience Associate

Callaway, MD · On-site

$15/hr

Location Address: 20995 Point Lookout Road ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned:

Weis Markets

Customer Experience Associate

Lusby, MD · On-site

$15/hr

Location Address: 210 Village Center Drive ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned:

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Blue Apron Jobs Information

Does Blue Apron pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
40% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and January 2026.

Do Blue Apron managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
40% of people say their manager changes their shift schedule at the last minute.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and January 2026.

Do jobs at Blue Apron spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
20% of people report that their job takes up time that they don’t get paid for.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and January 2026.

How easy is it to take sick days at Blue Apron?

Most people find it easy to take sick days.
80% of people report that it’s easy to take time off if they are sick.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and January 2026.

Do people at Blue Apron feel treated with respect by their managers?

Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and January 2026.

Do people at Blue Apron get to take their breaks without interruption?

Only some people get breaks without interruption.
40% of people report that their breaks get interrupted.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and January 2026.

Is it stressful to work at Blue Apron?

Most people don’t feel stressed here.
80% of people say they don’t feel stressed at work.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and January 2026.

Do people at Blue Apron enjoy their jobs?

Most people enjoy their job.
100% of people report they enjoy their job.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and January 2026.

Do people at Blue Apron recommend working with their team?

Only some people recommend working with their team.
40% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and January 2026.

Do people get enough training when they start at Blue Apron?

Some people didn’t get enough training when they started.
40% of people report they didn’t get enough training when they started working here.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and January 2026.

Do people get support to advance at Blue Apron?

Only some people are given support to advance their career here.
In the last year, 40% of people report not being given support to advance their career here.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and January 2026.

Do people think Blue Apron’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
60% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and January 2026.

What other companies are hiring for Customer Experience Associate jobs?

Associate Director of Product, Blue Apron

Wonder Group, Inc.

New York, NY • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 29 days ago

Wonder rating

7.3

Company rating: 7.3 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

5th of 87 rated restaurants

Job description

About Blue Apron
Want to build a food system that's better for everyone? That's our vision at Blue Apron, with the help of each of our home chefs. With each fast-and-easy meal kit served and each pre-made meal enjoyed, we're investing in what matters most-our communities and the meals they share.
Blue Apron, part of Wonder, delivers incredible home cooking experiences to customers nationwide. Through fresh, pre-portioned ingredients and easy-to-follow recipes, we make cooking at home simple, accessible, and joyful-no subscription necessary. At Blue Apron, we're reshaping the food industry, combining culinary excellence, innovation, and convenience to meet customers wherever they are.
Blue Apron is constantly evolving and growing to best serve our home chefs. Join us and work with a team of industry pioneers across technology, culinary, and logistics, coming together to make every mealtime memorable.
About the Opportunity
Blue Apron is looking for a driven, analytically sharp Associate Director of Product to own the digital product experience that keeps our subscribers engaged, converting, and coming back. This is a critical leadership role at the heart of Blue Apron's growth strategy-sitting at the intersection of subscription management, ecommerce optimization, and customer lifecycle.
You'll own the end-to-end subscriber journey: from the moment a prospective customer first lands on our site through onboarding, plan management, skip and pause flows, win-back, and every touchpoint in between. You'll partner with Engineering, Design, Data Science, Marketing, and CRM to build product experiences that reduce churn, improve trial-to-paid conversion, and deepen the long-term relationship between Blue Apron and its subscribers.
Reporting into the VP of Consumer Product at Wonder, you'll operate with significant autonomy-setting your own roadmap, driving your own experimentation program, and owning the metrics that reflect the health of the Blue Apron subscriber base. You'll also benefit from the resources, tooling, and talent network of a larger organization while running a focused, high-ownership product remit.
If you're energized by subscription dynamics, love the rigor of conversion optimization, and believe that reducing churn is as much a product challenge as a marketing one-this role is for you.
The Impact You Will Make
  • Own the end-to-end Consumer product strategy and roadmap for Blue Apron across platforms
  • Drive measurable improvements in new customer conversion rate, retention, frequency, subscriber churn reduction, and LTV, using data and experimentation to identify and close gaps in the return-user journey
  • Champion the voice of the customer internally, translating behavioral signals and qualitative research into product priorities that resonate at scale
  • Partner with Marketing and CRM to ensure product and lifecycle communication strategies are tightly coordinated, especially around cancel-save, win-back, and re-engagement moments
  • Communicate strategy, progress, and outcomes clearly to senior leadership, influencing roadmap investment and company-wide retention priorities
  • Represent Blue Apron's product priorities clearly within Wonder, aligning with shared infrastructure, platform, and personalization capabilities where they accelerate the roadmap

What You Bring to the Table
  • 8+ years of product management experience, with meaningful time spent on consumer-facing subscription products-meal kits, streaming, SaaS, or adjacent
  • Deep subscription product expertise: you understand the mechanics of early engagement and subscription activation, plan flexibility, churn drivers, and win-back-and you've built product solutions that meaningfully move these metrics
  • Strong conversion rate optimization background: you have a rigorous, experiment-driven approach to funnel improvement and a track record of measurable CVR gains
  • Solid data and analytics skills: comfort with SQL, funnel analysis, cohort analysis, and the ability to independently size opportunities and diagnose problems in subscriber behavior
  • Experimentation fluency: experience designing statistically sound A/B tests, interpreting results correctly, and building an experimentation culture on your team
  • Strong lifecycle instincts: you think holistically about the customer journey and understand how to design personalized product experiences that build habit, reduce friction at high-risk moments, and recover lapsed subscribers
  • Clear, confident communicator: you can synthesize complexity into crisp narratives for leadership and drive alignment across engineering, marketing, and operations stakeholders
  • High ownership mentality: you treat your product like a business, hold yourself accountable to outcomes (not outputs), and move with urgency
Got These? Even Better
  • Experience at a direct-to-consumer subscription brand (meal kit, grocery, CPG, media, or adjacent)
  • Background working with CRM and lifecycle marketing platforms (Braze, Iterable, Klaviyo, or similar) from the product side
  • Experience with ecommerce checkout and payment flows in a subscription context
  • Prior experience in a startup or high-growth environment where product scope evolves quickly

New York / New Jersey Base Salary: $193,500 - $203,000.
Wonder uses geographic-specific salary structures, which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors, such as the candidate's skills, education, training, credentials, and experience.
Benefits
The benefits applicable to this role include a competitive compensation package with equity and a 401(k). We also offer a choice of medical, dental, and vision plans, company paid short and long term disability coverage, paid time off including flexible time off for exempt employees, paid vacation for non-exempt employees, and paid sick leave in compliance with applicable law in addition to paid parental leave, discounted meals and exclusive perks across the Wonder family of brands.
Eligibility, effective dates, and available plan options vary by employment classification and location. To learn more about benefits for this role, visit our Careers page here.
A Final Note
At Wonder, we build the best teams by hiring with an objective lens - evaluating people for their potential while championing diversity, equity, and inclusion. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. As part of our commitment to fair and compliant hiring practices, Wonder participates in the federal government's E-Verify program to confirm employment eligibility. If you need an accommodation during the interview process, please let your recruiter know.
We look forward to hearing from you! We'll contact you via email or text to schedule interviews and share information about your candidacy.

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