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Customer Experience Assistant Jobs (NOW HIRING)

Uncle Mike's

WI · On-site

$17.25 - $21.50/hr

As a Customer Experience Specialist, you'll greet customers, answer questions, guide them through our bakery offerings, and assist with checkout. You'll play an important role in ensuring every guest ...

Uncle Mike's

Customer Experience Specialist

De Pere, WI · On-site

$17 - $21.50/hr

As a Customer Experience Specialist, you'll greet customers, answer questions, guide them through our bakery offerings, and assist with checkout. You'll play an important role in ensuring every guest ...

TestEquity

Customer Experience Specialist

Corona, CA · On-site

$23 - $25/hr

Handle incoming phone calls from our 800 numbers * Assist customers with placing orders and ... Prior experience utilizing an ERP system Physical Requirements: * Ability to safely and ...

Marsh & McLennan

Customer Experience Associate

Honolulu, HI · On-site

$34K - $58K/yr

Respond to carrier requests for additional information. * Assist customers and agents with claim ... Education and/or Experience: * High school diploma or general education degree (GED) required. * 1 ...

Uncle Mike's

Customer Experience Specialist

De Pere, WI · On-site

$17 - $21.50/hr

As a Customer Experience Specialist, you'll greet customers, answer questions, guide them through our bakery offerings, and assist with checkout. You'll play an important role in ensuring every guest ...

SPINX Company

Customer Experience Specialist

Fort Leonard Wood, MO · On-site

$16.50 - $20.75/hr

In this customer experience and sales role you will be working with prospects, applicants, and current residents to assist finding the absolute best home for their unique needs and create exceptional ...

Posted today

Uncle Mike's

WI

$17.25 - $21.50/hr

As a Customer Experience Specialist, you'll greet customers, answer questions, guide them through our bakery offerings, and assist with checkout. You'll play an important role in ensuring every guest ...

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Customer Experience Assistant information

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How much do customer experience assistant jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for customer experience assistant in the United States is $20.59, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $22.12 per hour, depending on experience, location, and employer.

How does a customer experience assistant typically collaborate with other departments to resolve customer issues?

Customer Experience Assistants often work closely with teams such as sales, technical support, and product management to resolve complex customer issues. When a customer inquiry goes beyond basic troubleshooting, the assistant coordinates with the appropriate department to gather accurate information or escalate cases as needed. Effective communication and teamwork are essential, as these collaborations ensure that customers receive prompt, thorough solutions. This cross-functional approach also helps Customer Experience Assistants build strong relationships within the organization and gain insights into different business areas.

What are the key skills and qualifications needed to thrive as a customer experience assistant, and why are they important?

To thrive as a Customer Experience Assistant, you need strong customer service skills, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with CRM software, point-of-sale systems, and basic office applications is typically required. Outstanding communication, patience, and a positive attitude help you exceed customer expectations and resolve issues effectively. These skills ensure customers receive excellent service, fostering loyalty and enhancing the company's reputation.

Do customer experience assistants jobs require a degree?

Customer Experience Assistant roles typically do not require a formal degree, but employers often prefer candidates with a high school diploma or equivalent. Relevant skills include communication, problem-solving, and familiarity with customer service tools, and some positions may offer on-the-job training.

What is a customer experience assistant?

Customer Experience Assistants are professionals who interact directly with customers to ensure they have a positive experience with a company’s products or services. Their responsibilities typically include responding to inquiries, resolving complaints, providing information, and sometimes assisting with sales or technical support. They play a key role in building customer loyalty and representing the company's values. Customer Experience Assistants work across various industries, including retail, hospitality, and online services. Strong communication and problem-solving skills are essential for success in this role.

What is the difference between Customer Experience Assistant vs Customer Service Representative?

AspectCustomer Experience AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service certificationsHigh school diploma; often requires customer service training or certifications
Work EnvironmentRetail stores, call centers, online support platformsCall centers, retail, corporate offices
Employer & Industry UsageRetail, hospitality, e-commerceTelecommunications, retail, banking
Common Search & Comparison IntentUnderstanding roles in customer experience and supportHandling customer inquiries and issues

The Customer Experience Assistant focuses on enhancing overall customer satisfaction and engagement, often working across multiple touchpoints. In contrast, the Customer Service Representative primarily handles direct customer inquiries and resolves issues. While both roles require strong communication skills and customer-focused credentials, the Customer Experience Assistant typically emphasizes proactive engagement and experience improvement, whereas the Customer Service Representative concentrates on reactive support.

What cities are hiring for Customer Experience Assistant jobs? Cities with the most Customer Experience Assistant job openings:
What are the most commonly searched types of Customer Experience jobs? The most popular types of Customer Experience jobs are:
What states have the most Customer Experience Assistant jobs? States with the most job openings for Customer Experience Assistant jobs include:
Customer Experience Assistant jobs near you
Infographic showing various Customer Experience Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $42,834 per year, or $20.6 per hour.

Customer Experience Assistant

Hope's Global Getaways

Casa Grande, AZ • On-site

$16.50 - $22.50/hr

Other

Re-posted 10 days ago

Job description

About the job Customer Experience Assistant
Hope's Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.
Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.
Position Overview
We are growing our remote client support team and are looking for enthusiastic, organized individuals to join us as Customer Experience Assistants. In this role, you will help create positive client experiences by assisting with travel coordination, maintaining accurate planning information, and providing support throughout various stages of the travel process.
This opportunity is ideal for individuals who enjoy helping people, staying organized, and working independently in a flexible remote environment. No prior travel industry experience is required, as comprehensive training and ongoing support are provided.
Responsibilities

  • Assist clients with travel-related inquiries, preferences, and trip coordination needs
  • Support the arrangement of accommodations, cruises, flights, transportation services, excursions, and vacation experiences
  • Research travel opportunities and review available options through approved supplier platforms
  • Maintain accurate records of reservations, travel details, and itinerary information
  • Communicate with clients through email, phone, and online communication tools
  • Provide assistance with reservation updates, scheduling changes, and follow-up requests
  • Keep client files organized and up to date within internal systems
  • Stay informed about destination information, supplier promotions, and travel industry developments
  • Attend virtual orientation sessions, training workshops, and team meetings
Qualifications
  • Strong interpersonal and communication skills
  • Excellent organizational abilities and attention to detail
  • Ability to work independently while managing multiple responsibilities
  • Comfortable using email, web-based platforms, and basic computer software
  • Reliable internet connection and professional work habits
  • Positive attitude and willingness to learn new skills
  • Interest in customer service, travel, hospitality, coordination, or administrative support
  • Must be at least 18 years of age
  • Must be authorized to work in the United States, United Kingdom, Mexico, Australia, Spain, or other approved regions
Benefits
  • Flexible scheduling options
  • Structured onboarding and training programs
  • Ongoing mentorship and development opportunities
  • Access to travel supplier networks and industry tools
  • Eligibility for travel-related discounts, incentives, and recognition programs
  • Career growth opportunities within an expanding remote organization

Apply