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Customer Experience Assistant Jobs in California

Kith

Customer Experience Associate

Malibu, CA · On-site

$18 - $19/hr

Greet, assist, and provide best-in-class customer service to all Kith customers. * Support the ... Experience: * 1+ year(s) experience in a retail sales position. * 1+ year(s) in customer service ...

Kith

Customer Experience Associate

Malibu, CA · On-site

$18 - $19/hr

Greet, assist, and provide best-in-class customer service to all Kith customers. * Support the ... Experience: * 1+ year(s) experience in a retail sales position. * 1+ year(s) in customer service ...

Buck Mason

Customer Experience Associate

Los Angeles, CA · On-site

$20 - $24/hr

As a Customer Experience team member you will play a critical role in turning our customers into ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

The Wonderful Company

Customer Experience Associate

Fresno, CA · On-site

$16.50 - $21.75/hr

... * Assist with process improvements and other Customer Experience initiatives as assigned. Qualifications What We're Looking For The ideal candidate is someone who enjoys helping others, communicates ...

Suterra

Customer Experience Associate

Fresno, CA

$16.50 - $21.75/hr

... * Assist with process improvements and other Customer Experience initiatives as assigned. Qualifications What We're Looking For The ideal candidate is someone who enjoys helping others, communicates ...

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All JobsCustomer Experience JobsCustomer Experience Assistant JobsCustomer Experience Assistant Jobs in California

Customer Experience Assistant information

See California salary details

$30.1K

$43K

$56K

How much do customer experience assistant jobs pay per year?

As of Sep 2, 2026, the average yearly pay for customer experience assistant in California is $42,992.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,400.00 and $47,200.00 per year, depending on experience, location, and employer.

What is a customer experience assistant?

Customer Experience Assistants are professionals who interact directly with customers to ensure they have a positive experience with a company’s products or services. Their responsibilities typically include responding to inquiries, resolving complaints, providing information, and sometimes assisting with sales or technical support. They play a key role in building customer loyalty and representing the company's values. Customer Experience Assistants work across various industries, including retail, hospitality, and online services. Strong communication and problem-solving skills are essential for success in this role.

How does a customer experience assistant typically collaborate with other departments to resolve customer issues?

Customer Experience Assistants often work closely with teams such as sales, technical support, and product management to resolve complex customer issues. When a customer inquiry goes beyond basic troubleshooting, the assistant coordinates with the appropriate department to gather accurate information or escalate cases as needed. Effective communication and teamwork are essential, as these collaborations ensure that customers receive prompt, thorough solutions. This cross-functional approach also helps Customer Experience Assistants build strong relationships within the organization and gain insights into different business areas.

What are the key skills and qualifications needed to thrive as a customer experience assistant, and why are they important?

To thrive as a Customer Experience Assistant, you need strong customer service skills, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with CRM software, point-of-sale systems, and basic office applications is typically required. Outstanding communication, patience, and a positive attitude help you exceed customer expectations and resolve issues effectively. These skills ensure customers receive excellent service, fostering loyalty and enhancing the company's reputation.

What is the difference between Customer Experience Assistant vs Customer Service Representative?

AspectCustomer Experience AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service certificationsHigh school diploma; often requires customer service training or certifications
Work EnvironmentRetail stores, call centers, online support platformsCall centers, retail, corporate offices
Employer & Industry UsageRetail, hospitality, e-commerceTelecommunications, retail, banking
Common Search & Comparison IntentUnderstanding roles in customer experience and supportHandling customer inquiries and issues

The Customer Experience Assistant focuses on enhancing overall customer satisfaction and engagement, often working across multiple touchpoints. In contrast, the Customer Service Representative primarily handles direct customer inquiries and resolves issues. While both roles require strong communication skills and customer-focused credentials, the Customer Experience Assistant typically emphasizes proactive engagement and experience improvement, whereas the Customer Service Representative concentrates on reactive support.

Do customer experience assistant jobs require a degree?

Customer Experience Assistant jobs typically do not require a degree, but employers often prefer candidates with a high school diploma or equivalent. Strong communication skills, customer service experience, and familiarity with CRM tools can be more important for this role.

What are the most commonly searched types of Customer Experience jobs in California?

The most popular types of Customer Experience jobs in California are:

What cities in California are hiring for Customer Experience Assistant jobs?

Cities in California with the most Customer Experience Assistant job openings:

Customer Experience Assistant jobs near you
Infographic showing various Customer Experience Assistant job openings in California as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $42,992 per year, or $20.7 per hour.

Operations & Customer Experience Assistant

Moi Fashion

Los Angeles, CA • On-site

$20 - $30/hr

Other

Posted 2 days ago

New

Job description

Operations & Customer Experience Assistant


Location: Beverly Grove, Los Angeles – In Person



Schedule: Approximately 30 hours/week, typically 11:00 AM–5:00 PM, with some flexibility required



Pay: $20–$30/hour, depending on experience and qualifications


We are a growing jewelry and lifestyle brand looking for a reliable, energetic, highly organized person to join our small team and help with the day-to-day operations of the business.


This is a hands-on role for someone who moves quickly, pays attention to the little things, and genuinely cares about creating a great customer experience. Because we are a small and fast-moving business, we’re looking for someone who is comfortable wearing different hats and jumping in wherever needed.


Responsibilities

• Handle day-to-day customer service and customer inquiries

• Pack and prepare customer orders accurately and beautifully

• Process shipping and help manage outgoing orders

• Count, organize, and maintain inventory

• Help receive and organize new merchandise

• Keep the workspace, products, and shipping area organized

• Assist with general office and small-business tasks as needed

• Stay on top of orders, customer issues, and anything requiring follow-up

• Help ensure every customer has an excellent experience with the brand

• Keep up with current trends and understand the fast-paced nature of an e-commerce/social-media-driven brand


We're Looking for Someone Who Is

• Extremely detail-oriented

• Quick, efficient, and able to multitask

• Organized and dependable

• Comfortable working in a fast-paced environment and under pressure

• A problem solver who takes initiative rather than waiting to be told every next step

• A strong team player with a positive, flexible attitude

• Comfortable with computers, online orders, shipping systems, and customer communication

• Local to or able to reliably commute to the Beverly Grove area

• Available approximately 11:00 AM–5:00 PM, around 30 hours per week, with flexibility when the business requires it


Bonus, But Not Required

If you are crafty, creative, or good with your hands, that's a big plus! We occasionally need help with simple jewelry repairs, fixing pieces, assembling items, packaging ideas, and other creative projects. Jewelry experience is helpful but absolutely not required.


Compensation

$20–$30 per hour, based on experience and qualifications.


We're looking for someone who wants to become an important part of a small, growing business—not someone who simply wants to clock in and out.


The right person will care about the details, the customer, the product, and helping the entire team succeed.

Apply