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Customer Experience Jobs (NOW HIRING)

The Exchange

Customer Experience Specialist

Fort Eisenhower, GA · On-site

$16.25 - $20.25/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

As a Customer Experience Specialist in Firearms/Sporting Goods, you are responsible for ensuring an exceptional guest experience in the Firearms/Sporting Goods departments. You will support a strong ...

Uncle Mike's

Customer Experience Specialist

Suamico, WI · On-site

$17.25 - $21.75/hr

  • PTO

Our Customer Experience Specialists are the friendly faces of our bakery, focused on creating outstanding customer experiences from the moment guests walk in until they leave with their favorite ...

The Exchange

Customer Experience Associate

Fort Eisenhower, GA · On-site

$15 - $20/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

As a Customer Experience Associate in Electronics, you know that the right digital device can help make our customer's lives easier. Use your passion for tech to help customers discover new ...

Uncle Mike's

Customer Experience Specialist

De Pere, WI · On-site

$17 - $21.50/hr

  • PTO

Our Customer Experience Specialists are the friendly faces of our bakery, focused on creating outstanding customer experiences from the moment guests walk in until they leave with their favorite ...

Auto Park Ford Sturgis

Customer Experience Specialist

Sturgis, MI · On-site

$16.50 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Experience SpecialistAuto Park Ford | Sturgis, Michigan People remember how you made them feel. That's why we're hiring. At Auto Park Ford, we believe buying a vehicle should be one of the ...

The Exchange

Customer Experience Associate

Fort Jackson, SC

$15.50 - $20.50/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We are committed to hiring our military members and their families, along with anyone that wants to ...

The Exchange

Customer Experience Associate

Fort Jackson, SC

$15.50 - $20.50/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We are committed to hiring our military members and their families, along with anyone that wants to ...

Maersk

Customer Experience Consultant

Charlotte, NC · On-site

Maersk is seeking a Customer Experience Consultant to join our team in Madrid . This is an exciting opportunity for a customer-focused individual with a strong background in logistics, freight ...

Army & Air Force Exchange Service

$15 - $20/hr

Responsible for driving the customer experience through proactive and customer focused behaviors and actions. Actively evaluates customers' needs by listening, providing solutions, and making ...

Weis Markets

Customer Experience Associate

Pottsville, PA · On-site

$15 - $20.25/hr

Customer Experience Associate Location Address: 500 Pottsville Park Plaza Essential Duties And Responsibilities The Customer Experience Associate is responsible for the functions below, in addition ...

Weis Markets

Customer Experience Associate

Oley, PA · On-site

$15.75 - $21/hr

The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned: * Smiles and greets customers, answers customer questions and helps resolve customer ...

Weis

Customer Experience Associate

Hanover, PA

$15.75 - $21.25/hr

Location Address: 860 Carlisle Street ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned: * Smiles ...

The Exchange

Customer Experience Associate

Redstone Arsenal, AL · On-site

$16.75 - $22.50/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We are committed to hiring our military members and their families, along with anyone that wants to ...

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All JobsCustomer Experience Jobs

Customer Experience information

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$9

$18

$26

How much do customer experience jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for customer experience in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is customer experience?

Customer Experience (CX) refers to the overall perception and feelings that customers have about a business throughout their entire journey, from initial contact to post-purchase support. It encompasses every interaction a customer has with a company, including its products, services, and employees. Improving customer experience is crucial for building customer loyalty, increasing satisfaction, and driving business growth. Companies focus on understanding customer needs, resolving issues efficiently, and providing positive, memorable interactions.

How does a customer experience professional typically collaborate with other departments to improve overall customer satisfaction?

Customer Experience professionals regularly work with teams such as sales, product development, marketing, and support to identify and resolve customer pain points. They act as the voice of the customer, sharing insights gathered from feedback and data analytics to help refine products and services. This role often involves facilitating cross-departmental meetings, developing customer journey maps, and working closely with stakeholders to implement customer-centric improvements. Effective collaboration is key to ensuring a consistent and high-quality customer experience across all touchpoints.

What are the key skills and qualifications needed to thrive as a customer experience professional, and why are they important?

To thrive as a Customer Experience professional, you need strong problem-solving abilities, customer service expertise, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms, customer feedback tools, and data analytics software is typically necessary. Outstanding communication, empathy, and adaptability help professionals build rapport and respond effectively to diverse customer needs. These skills and qualities are crucial to ensuring positive customer interactions, fostering loyalty, and driving business growth.

What is the difference between Customer Experience vs Customer Service?

AspectCustomer ExperienceCustomer Service
FocusOverall customer journey and brand perceptionImmediate support and problem resolution
ScopeBroader, includes marketing, product, and post-sale interactionsSpecific interactions, often reactive
SkillsStrategic thinking, analytics, communicationCommunication, problem-solving, empathy
Work EnvironmentCross-departmental, often involves planning and analysisFrontline, direct customer interaction

Customer Experience focuses on the entire customer journey and brand perception, involving strategic planning across multiple departments. Customer Service, on the other hand, emphasizes direct, reactive support to resolve customer issues. Both roles are essential but differ in scope and focus, with Customer Experience being broader and more strategic.

More about Customer Experience jobs

What cities are hiring for Customer Experience jobs?

Cities with the most Customer Experience job openings:

What are the most commonly searched types of Customer Experience jobs?

The most popular types of Customer Experience jobs are:

What states have the most Customer Experience jobs?

States with the most job openings for Customer Experience jobs include:

Customer Experience jobs near you
Infographic showing various Customer Experience job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Experience Specialist

The Exchange

Fort Eisenhower, GA • On-site

$16.25 - $20.25/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 5 days ago

Job description

As a Customer Experience Specialist in Firearms/Sporting Goods, you are responsible for ensuring an exceptional guest experience in the Firearms/Sporting Goods departments. You will support a strong commitment to world class customer service and ensure an extraordinary shopping experience for our customers. You'll know which products will meet customer's needs and stay up to date on product knowledge. You will organize and maintain firearms in all locations within the store to include the Firearms Counter and Firearms Vault. You will ensure that 4473 forms are completed thoroughly and accurately as well receive incoming firearms using logbooks and electronic systems.  With your knowledge and helpful suggestions, customers will continue to shop the Exchange.
We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. You'll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD.
So what can you expect as a Customer Experience Associate - Firearms/Sporting Goods at the Exchange?
  • Greet every customer with eye contact and smile in your authentic way
  • Acknowledge every waiting customer as soon as they arrive to the Firearms counter/Sporting Goods department area to let them know you'll be right with them
  • Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer
  • Ensure customers have an extraordinary experience while shopping
  • Complete transactions accurately and efficiently while engaging customers in appropriate conversation
We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!
Job Qualifications
  • Previous experience with Inventory Control procedures preferred
  • Prior knowledge and experience with firearms preferred
  • Understanding of ATF laws and regulations
  • Able to learn and adapt to current technology needs
  • Able to think quickly on the spot to answer customer questions
  • Able to take initiative
  • Able to share brand knowledge
Additional Qualifications/Requirements:
  • Excellent attention to detail
  • Willing to cross-train and work in other areas of the store, as needed
  • Must possess a welcoming and helpful attitude toward customers and other team members
  • Excellent communication skills
  • Basic computer skills
  • 12 months Retail experience preferred

Apply