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Customer Experience Jobs (NOW HIRING)

Millcraft

Customer Experience Associate

Independence, OH · On-site

$16 - $21.50/hr

Reporting to the Customer Experience Manager, you will be responsible for providing exceptional service to our customers, ensuring their satisfaction with our products and services by providing ...

Sorenson

Customer Experience Strategist

Salt Lake City, UT · On-site

$95K/yr

Job Summary The Customer Experience (CX) Strategist is a senior individual contributor responsible for identifying customer needs, behaviors, and friction across complex, omnichannel experiences and ...

New

Merit

Customer Experience Specialist

$18.25 - $22.75/hr

PREFERRED QUALIFICATIONS Call Center experience strongly preferred. Typing at 35 WPM. Bilingual - Spanish or local language preference. COMPETENCIES Computer skills Customer service Ability to adapt ...

Weis Markets

Customer Experience Associate

Shippensburg, PA · On-site

$16 - $21.25/hr

Location Address: 1075 West King Street ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned:

ROKA

Customer Experience Specialist

Austin, TX · On-site

$17.50 - $22/hr

ROKA is looking to add an experienced Customer Experience Specialist with exceptional communication skills, proven expertise, and the passion to elevate our customer interactions to the next level.

Uncle Mike's

Customer Experience Specialist

De Pere, WI · On-site

$17 - $21.50/hr

Our Customer Experience Specialists are the friendly faces of our bakery, focused on creating outstanding customer experiences from the moment guests walk in until they leave with their favorite ...

Natoli Engineering

Be Seen First

Customer Experience Specialist

Saint Charles, MO · On-site

$44K - $52K/yr

... customers, sales representatives, other team members, and distributors while maintaining a positive attitude * Must be detail oriented and well organized Experience * 2+ years' experience with the ...

Buck Mason

Customer Experience Associate

Los Angeles, CA · On-site

$20 - $24/hr

As a Customer Experience team member you will play a critical role in turning our customers into promoters while scaling and improving our daily operations. The ideal candidate is a driven, results ...

Weis

Customer Experience Associate

Owings Mills, MD · On-site

$15/hr

Location Address: 9251 Lakeside BLVD ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned: * Smiles ...

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Customer Experience information

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How much do customer experience jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for customer experience in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is customer experience?

Customer Experience (CX) refers to the overall perception and feelings that customers have about a business throughout their entire journey, from initial contact to post-purchase support. It encompasses every interaction a customer has with a company, including its products, services, and employees. Improving customer experience is crucial for building customer loyalty, increasing satisfaction, and driving business growth. Companies focus on understanding customer needs, resolving issues efficiently, and providing positive, memorable interactions.

How does a customer experience professional typically collaborate with other departments to improve overall customer satisfaction?

Customer Experience professionals regularly work with teams such as sales, product development, marketing, and support to identify and resolve customer pain points. They act as the voice of the customer, sharing insights gathered from feedback and data analytics to help refine products and services. This role often involves facilitating cross-departmental meetings, developing customer journey maps, and working closely with stakeholders to implement customer-centric improvements. Effective collaboration is key to ensuring a consistent and high-quality customer experience across all touchpoints.

What are the key skills and qualifications needed to thrive as a customer experience professional, and why are they important?

To thrive as a Customer Experience professional, you need strong problem-solving abilities, customer service expertise, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms, customer feedback tools, and data analytics software is typically necessary. Outstanding communication, empathy, and adaptability help professionals build rapport and respond effectively to diverse customer needs. These skills and qualities are crucial to ensuring positive customer interactions, fostering loyalty, and driving business growth.

What is the difference between Customer Experience vs Customer Service?

AspectCustomer ExperienceCustomer Service
FocusOverall customer journey and brand perceptionImmediate support and problem resolution
ScopeBroader, includes marketing, product, and post-sale interactionsSpecific interactions, often reactive
SkillsStrategic thinking, analytics, communicationCommunication, problem-solving, empathy
Work EnvironmentCross-departmental, often involves planning and analysisFrontline, direct customer interaction

Customer Experience focuses on the entire customer journey and brand perception, involving strategic planning across multiple departments. Customer Service, on the other hand, emphasizes direct, reactive support to resolve customer issues. Both roles are essential but differ in scope and focus, with Customer Experience being broader and more strategic.

What are customer experience jobs?

Customer experience jobs involve roles focused on improving how customers interact with a company's products or services. These roles often include customer service representatives, experience managers, and user experience designers, requiring skills in communication, problem-solving, and familiarity with customer feedback tools. They aim to enhance customer satisfaction and loyalty through direct engagement and strategic improvements.

What is a customer experience job role?

A customer experience job role involves managing and improving the interactions customers have with a company, ensuring satisfaction and loyalty. These roles often include customer service, user experience design, and support, requiring strong communication skills and familiarity with customer feedback tools. The goal is to create positive, seamless experiences that meet customer needs and expectations.
More about Customer Experience jobs

What cities are hiring for Customer Experience jobs?

Cities with the most Customer Experience job openings:

What are the most commonly searched types of Customer Experience jobs?

The most popular types of Customer Experience jobs are:

What states have the most Customer Experience jobs?

States with the most job openings for Customer Experience jobs include:

Customer Experience jobs near you
Infographic showing various Customer Experience job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Experience Specialist

Mac Haik's Southway Ford

San Antonio, TX • On-site

$16 - $20/hr

Full-time

Re-posted 6 days ago

Job description

Join Our Team as a Customer Experience Specialist!
Mac Haik's Southway Ford is seeking an enthusiastic and customer-focused individual to join our team in San Antonio, TX. If you love helping people and thrive in a fast-paced, positive environment, this is the perfect opportunity for you!
About the Role
As a Customer Experience Specialist, you will be the warm, welcoming voice and face of our dealership. You will support our commercial fleet customers by ensuring every interaction is exceptional and leaves a lasting positive impression.
Responsibilities
  • Deliver an outstanding customer experience in every interaction.
  • Greet customers with enthusiasm and professionalism.
  • Answer and direct incoming phone calls promptly and courteously.
  • Assist customers with questions, appointment scheduling, and follow-up communication.
  • Support Service Advisors with administrative and customer service needs.
  • Coordinate information between customers, advisors, and technicians.
  • Maintain accurate customer records and documentation.
  • Create a positive, organized, customer-first environment in a fast-paced setting.

Requirements
  • Positive, outgoing personality with a passion for helping others.
  • Exceptional customer service and communication skills.
  • Strong organizational and multitasking abilities.
  • Professional appearance and attitude.
  • Comfortable using computers and learning dealership software.
  • Automotive dealership or customer service experience preferred, but we are happy to train the right person with the right attitude.
  • Bilingual (English/Spanish) is a plus.

Benefits
  • Competitive pay: $16.00 - $20.00 per hour, paid weekly
  • Modern facility with cutting-edge equipment.
  • Supportive team environment focused on growth and development.
  • Opportunities for career advancement.
  • Excellent benefits package.
  • Monday-Friday schedule promoting a healthy work-life balance.

About Mac Haik's Southway Ford
At Mac Haik's Southway Ford, we pride ourselves on delivering a customer experience that exceeds expectations. Our team members bring hospitality, enthusiasm, and attention to detail that make a lasting impression on every guest. Join us and be part of a premier dealership where your contributions truly matter.
If making people smile and providing remarkable customer service sounds like you, we'd love to hear from you. Apply today and help us build the premier Ford Pro Commercial Fleet Service Center in San Antonio!
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