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Customer Experience Jobs in Florida (NOW HIRING)

Exchange

Customer Experience Associate

Eglin, FL · On-site

$15 - $20/hr

As a Customer Experience Associate at the Express, you will assist customers in finding what they are looking for and ensure the Express is stocked with the products customers want. You'll know which ...

Percepta

Customer Experience Specialist

Melbourne, FL · On-site

$18.34/hr

As a Customer Experience Specialist in Melbourne, FL, you'll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.

The Exchange

Customer Experience Associate

Satellite Beach, FL · On-site

$15.25 - $20.25/hr

As a Customer Experience Associate at the Express, you will assist customers in finding what they are looking for and ensure the Express is stocked with the products customers want. You'll know which ...

The Exchange

Customer Experience Associate

Crestview, FL · On-site

$14 - $18.50/hr

As a Customer Experience Associate at the Express, you will assist customers in finding what they are looking for and ensure the Express is stocked with the products customers want. You'll know which ...

Healthy Home Of Allergy & Indoor Ai

Be Seen First

Customer Experience Specialist

Zephyrhills, FL · On-site

$16 - $25/hr

We are seeking a Customer Experience Specialist to join our team! You will be responsible for contacting our existing and potential customers for appointments. Responsibilities: * Handle customer ...

The Exchange

Customer Experience Associate

Eglin, FL · On-site

$15 - $20/hr

As a Customer Experience Associate at the Express, you will assist customers in finding what they are looking for and ensure the Express is stocked with the products customers want. You'll know which ...

AAFES

Customer Experience Associate

Patrick Air Force Base, FL · On-site

$15.50 - $20.50/hr

As a Customer Experience Associate at the Express, you will assist customers in finding what they are looking for and ensure the Express is stocked with the products customers want. You'll know which ...

Amscot Financial

Customer Experience Associate

Leesburg, FL · On-site

$14.25 - $19/hr

Customer Experience Associate Do you love helping people? Are you energized by creating great customer experiences? If you have experience in restaurants, retail, hospitality, or customer service, we ...

The Exchange

Customer Experience Associate

Satellite Beach, FL · On-site

$15.25 - $20.25/hr

As a Customer Experience Associate at the Express, you will assist customers in finding what they are looking for and ensure the Express is stocked with the products customers want. You'll know which ...

Percepta

Customer Experience Specialist

Melbourne, FL

$18.34/hr

As a Customer Experience Specialist in Melbourne, FL, you'll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.

Percepta

Customer Experience Specialist

Melbourne, FL · On-site

$18.34/hr

As a Customer Experience Specialist in Melbourne, FL, you'll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.

Mishimoto

Customer Experience Specialist

Orlando, FL

$16.50 - $20.75/hr

Customer Experience Specialist Mishimoto is the world leader in performance cooling automotive parts. It is both our commitment to a quality product and excellence in customer service that sets us ...

Amscot Financial

Customer Experience Associate

Lakeland, FL · On-site

$14.50 - $19.50/hr

Customer Experience Associate Do you love helping people? Are you energized by creating great customer experiences? If you have experience in restaurants, retail, hospitality, or customer service, we ...

Amscot Financial

Customer Experience Associate

Pensacola, FL · On-site

$15.50 - $20.75/hr

Customer Experience Associate Do you love helping people? Are you energized by creating great customer experiences? If you have experience in restaurants, retail, hospitality, or customer service, we ...

Amscot Financial

Customer Experience Associate

Tallahassee, FL · On-site

$15.75 - $21/hr

Customer Experience Associate Do you love helping people? Are you energized by creating great customer experiences? If you have experience in restaurants, retail, hospitality, or customer service, we ...

TelyRx

Customer Experience Associate

Clearwater, FL · On-site

$20/hr

Customer Experience Associate (Full-Time, In-Person) Flexible Schedule | Daytime, Evening, and Weekend Shifts Available Join our dynamic team as a Customer Experience Associate, where your empathy ...

Amscot Financial

Customer Experience Associate

Polk City, FL · On-site

$15.25 - $20.25/hr

Customer Experience Associate Do you love helping people? Are you energized by creating great customer experiences? If you have experience in restaurants, retail, hospitality, or customer service, we ...

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All JobsCustomer Experience JobsCustomer Experience Jobs in Florida

Customer Experience information

See Florida salary details

$7

$14

$20

How much do customer experience jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for customer experience in Florida is $14.05, according to ZipRecruiter salary data. Most workers in this role earn between $11.49 and $15.62 per hour, depending on experience, location, and employer.

What is customer experience?

Customer Experience (CX) refers to the overall perception and feelings that customers have about a business throughout their entire journey, from initial contact to post-purchase support. It encompasses every interaction a customer has with a company, including its products, services, and employees. Improving customer experience is crucial for building customer loyalty, increasing satisfaction, and driving business growth. Companies focus on understanding customer needs, resolving issues efficiently, and providing positive, memorable interactions.

How does a customer experience professional typically collaborate with other departments to improve overall customer satisfaction?

Customer Experience professionals regularly work with teams such as sales, product development, marketing, and support to identify and resolve customer pain points. They act as the voice of the customer, sharing insights gathered from feedback and data analytics to help refine products and services. This role often involves facilitating cross-departmental meetings, developing customer journey maps, and working closely with stakeholders to implement customer-centric improvements. Effective collaboration is key to ensuring a consistent and high-quality customer experience across all touchpoints.

What are the key skills and qualifications needed to thrive as a customer experience professional, and why are they important?

To thrive as a Customer Experience professional, you need strong problem-solving abilities, customer service expertise, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms, customer feedback tools, and data analytics software is typically necessary. Outstanding communication, empathy, and adaptability help professionals build rapport and respond effectively to diverse customer needs. These skills and qualities are crucial to ensuring positive customer interactions, fostering loyalty, and driving business growth.

What is the difference between Customer Experience vs Customer Service?

AspectCustomer ExperienceCustomer Service
FocusOverall customer journey and brand perceptionImmediate support and problem resolution
ScopeBroader, includes marketing, product, and post-sale interactionsSpecific interactions, often reactive
SkillsStrategic thinking, analytics, communicationCommunication, problem-solving, empathy
Work EnvironmentCross-departmental, often involves planning and analysisFrontline, direct customer interaction

Customer Experience focuses on the entire customer journey and brand perception, involving strategic planning across multiple departments. Customer Service, on the other hand, emphasizes direct, reactive support to resolve customer issues. Both roles are essential but differ in scope and focus, with Customer Experience being broader and more strategic.

What are the most commonly searched types of Customer Experience jobs in Florida?

The most popular types of Customer Experience jobs in Florida are:

What cities in Florida are hiring for Customer Experience jobs?

Cities in Florida with the most Customer Experience job openings:

Customer Experience jobs near you
Infographic showing various Customer Experience job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $29,217 per year, or $14 per hour.

Customer Experience Associate

Exchange

Eglin, FL • On-site

$15 - $20/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 22 days ago

Job description

As a Customer Experience Associate at the Express, you will assist customers in finding what they are looking for and ensure the Express is stocked with the products customers want. You'll know which products will meet customer's needs and stay up to date on trends. With your knowledge and helpful suggestions, customers will continue to shop the Exchange. You will prioritize customer needs over tasks and grow sales by maintaining merchandise, signs and labels on the sales floor.
We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. You'll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD.
So what can you expect as a Customer Experience Associate - Express at the Exchange?
  • Greet every customer with eye contact and smile in your authentic way
  • Acknowledge every waiting customer as soon as they arrive to the Express to let them know you'll be right with them
  • Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer
  • Ensure customers have an extraordinary experience while shopping
  • Complete transactions accurately and efficiently while engaging customers in appropriate conversation
We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!
Job Qualifications
  • Able to learn and adapt to current technology needs
  • Able to think quickly on the spot to answer customer questions
  • Able to take initiative
  • Able to share brand knowledge
Additional Qualifications/Requirements:
  • Excellent attention to detail
  • Willing to cross-train and work in other areas of the store, as needed
  • Must possess a welcoming and helpful attitude toward customers and other team members
  • Excellent communication skills
  • Basic computer skills
  • Previous Convenience Store/Gas Station experience preferred
Responsible for driving the customer experience through proactive and customer focused behaviors and actions. Actively evaluates customers' needs by listening, providing solutions, and making recommendations to maximize customer satisfaction and Exchange brand loyalty.

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