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Part Time Customer Experience Jobs in Florida (NOW HIRING)

Tjx

Part-Time Customer Experience Coordinator

Tampa, FL · On-site

$15 - $15.50/hr

Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty ...

Kith

Customer Experience Associate

Miami, FL · On-site

$17 - $18/hr

South Beach store Status: Part Time Compensation: $17.00-$18.00/hr + Commission(s)* Position Summary: The Kith Customer Experience Associate operates as the customer's concierge throughout their in ...

Kith

Customer Experience Associate

Miami, FL · On-site

$17 - $18/hr

South Beach store Status: Part Time Compensation: $17.00-$18.00/hr + Commission(s)* Position Summary: The Kith Customer Experience Associate operates as the customer's concierge throughout their in ...

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All JobsCustomer Experience JobsPart Time Customer Experience JobsPart Time Customer Experience Jobs in Florida

Part Time Customer Experience information

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$14

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How much do part time customer experience jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for part time customer experience in Florida is $14.05, according to ZipRecruiter salary data. Most workers in this role earn between $11.49 and $15.62 per hour, depending on experience, location, and employer.

What is the difference between Part Time Customer Experience vs Part Time Customer Service?

AspectPart Time Customer ExperiencePart Time Customer Service
Primary FocusEnhancing overall customer journey and satisfactionHandling customer inquiries and resolving issues
Skills RequiredCommunication, empathy, problem-solving, experience designCommunication, patience, problem-solving, product knowledge
Work EnvironmentRetail, hospitality, online platforms, eventsCall centers, retail stores, online support
Common CertificationsCustomer experience certifications, communication skillsCustomer service certifications, product training

Part Time Customer Experience roles focus on improving the overall customer journey, requiring skills in experience design and empathy. In contrast, Part Time Customer Service roles primarily involve direct interaction to resolve customer issues. Both roles are vital in customer-centric industries but differ in scope and focus.

What are the key skills and qualifications needed to thrive as a part time customer experience representative?

To thrive as a Part Time Customer Experience representative, you need strong interpersonal skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Outstanding communication, patience, and a positive attitude help you effectively address customer needs and build rapport. These skills and qualities are crucial for delivering excellent service, fostering customer loyalty, and efficiently resolving issues.

What is a part time customer experience?

A Part Time Customer Experience job involves assisting customers with their inquiries, resolving issues, and ensuring they have a positive interaction with the company. These roles can be in-person, over the phone, or online, and typically require excellent communication and problem-solving skills. Part time positions offer flexible hours, making them ideal for students or those seeking supplemental income. The main goal is to enhance customer satisfaction and build loyalty to the brand.

What are some common challenges faced by part time customer experience team members, and how can they overcome them?

Part-time customer experience professionals often face challenges such as balancing a variable schedule, quickly adapting to different types of customer inquiries, and staying updated on company policies with limited hours. To overcome these, it's essential to maintain strong communication with your team, regularly review training materials, and proactively seek feedback or clarification when needed. Many companies also offer digital resources and ongoing support to help part-time staff feel connected and informed, even outside of standard shifts.
What are the most commonly searched types of Customer Experience jobs in Florida? The most popular types of Customer Experience jobs in Florida are:
What cities in Florida are hiring for Part Time Customer Experience jobs? Cities in Florida with the most Part Time Customer Experience job openings:
Part Time Customer Experience jobs near you
Infographic showing various Part Time Customer Experience job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $29,217 per year, or $14 per hour.

Part Time Customer Experience Specialist

Tri County Air Conditioning & Heating, Inc.

North Venice, FL

$17 - $20/hr

Part-time

Posted 15 days ago

Job description

Position Title
Department
Reports to
Part Time Customer Experience Specialist
Scheduling
Susan Harvey
Employment Status
FLSA Status
Effective Date
Part-Time (10am-2pm or 3pm, M-F) OR Part-Time (12pm or 1pm-5pm, M-F)
☒ Nonexempt ☐ Exempt
7-29-2024
Position SummaryThe Part Time Customer Experience Specialist is responsible for both acquiring and providing information from and to customers in response to inquiries about products and services.  In addition to assisting customers with the scheduling of said services, the positions must access and seek solutions to any customer problems. The position coordinates the customer schedules based upon receipt of ordered parts, services, and maintenance. The position will strive to meet the standard of care laid out in our mission statement and encourage their team toward this and other key performance indicators. The position will work in conjunction with the team to support and provide calls for all service techs, maintenance techs, Comfort Advisors, and Installers. There will be an afterhours on call portion to this job, as well.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
  • Professionally handles incoming and outgoing calls.
    • Verifies current account information (address, phone, email, equipment and warranty info), makes needed corrections
    • Troubleshoots customer issues
    • Directs appropriate response according to customer needs including, but not limited to, scheduling call of service or maintenance call.
    • Ability to maintain 50+ incoming/outgoing calls per day 
    • Verbally guiding customer through basic diagnostic steps.
    • Educates customer as needed to solve current issue or prevent unneeded service calls
    • Maintains balance between company policy and customer benefit in decision making 
  • Offers products and services when appropriate.
    • Clearly communicates the importance of regular maintenance of A/C equipment to customer
    • Has working knowledge of all agreements and can communicate clearly to customer
    • Offers appropriate new agreements and updates current ones as needed
    • Offers appropriate accessories and products 
  • Ability to learn through ongoing customer service development and training
    • Current and ongoing basic understanding of A/C amp; Heating systems
    • Always thinking of how to improve both personally and as a team.
  • Strives to meet or exceed given Key Performance Indicators (KPI’s)
    • 50 Incoming and outgoing calls per day. 
    • 1.25 hrs. of on the phone talk time per day.  
    • 4 appointments scheduled per hour
    • Ability to meet daily established deadlines
  • Coordinates parts scheduling
    • Prioritizes appropriate response according to customer needs including, but not limited to, scheduling call of service or maintenance
    • Verify receipt of ordered parts
  • Plays a crucial role in preventing workplace injuries by following safety guidelines, using equipment correctly. Reports any unsafe conditions or actions to management immediately.
Minimum Qualifications (Knowledge, Skills, and Abilities)
  • Customer Focus: Highly developed sense of integrity and commitment to internal and external customer satisfaction. Demonstrated passion for excellence with respect to treating and caring for customers.
  • Communication Proficiency: Ability to communicate clearly and professionally using written communication, over the phone communication and communication in person.
  • Problem Solving/Analysis: Strong decision making and analytical abilities. Requires efficient use of time/multi-tasking. 
  • On-call Requirement: Requires a flexible schedule and occasional overtime, which includes some evenings, weekends, and holidays. 
  • Technical Capacity: Proficient with Microsoft Outlook, Excel Spreadsheet, working with computers. Ability to type accurately 30 words per minute. 
  • Education: High School Diploma/GED required
Nature of Work
  • Can be stressful during times of high call volume
  • Fast paced, demanding and continuous
  • Detailed and exacting…must keep errors at a minimum
Physical Demands and Work Environment
  • Must embrace and be comfortable with our Mission statement: To comfort all in such a way that: (1) they are compelled to tell others about their experience, and (2) it honors the Great Comforter, Jesus Christ.
  • We expect and encourage all Tri County employees to have a growth and improving mindset.  This means they believe they can improve whatever they’re doing with effort. 
  • This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. 
  • This job requires an employee to maintain stationary position for a majority of the working day. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
  • While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

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