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Customer Experience Jobs (NOW HIRING)

Army & Air Force Exchange Service

$15 - $20/hr

Responsible for driving the customer experience through proactive and customer focused behaviors and actions. Actively evaluates customers' needs by listening, providing solutions, and making ...

The Exchange

Customer Experience Associate

West Point, NY · On-site

$17.25 - $22.75/hr

Responsible for driving the customer experience through proactive and customer focused behaviors and actions. Actively evaluates customers' needs by listening, providing solutions, and making ...

JACK Main

Customer Experience Associate

Cleveland, OH · On-site

$16 - $21.25/hr

Customer Experience Associate The Customer Experience Associate will also work with multiple teams to improve the customer experience and ensure all customers have a positive experience within the ...

AAFES

Customer Experience Specialist

Nellis Air Force Base, NV · On-site

$16.75 - $21/hr

As a Customer Experience Specialist in Firearms/Sporting Goods, you are responsible for ensuring an exceptional guest experience in the Firearms/Sporting Goods departments. You will support a strong ...

The Grommet

Customer Experience Specialist

Somerville, MA · On-site

$19.25 - $24.25/hr

The Customer Experience Specialist will be responsible for assisting customers through their purchase journey; answering questions, solving problems, using technology and human empathy to build ...

FMI

Customer Experience Specialist

Allentown, PA · On-site

$17.50 - $22/hr

Customer Experience Specialist We are seeking a Customer Experience Specialist to join our dynamic team within our sales department. This role is pivotal in ensuring outstanding customer service ...

The Exchange

Customer Experience Associate

Macon, AR · On-site

$14.75 - $19.50/hr

As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We are committed to hiring our military members and their families, along with anyone that wants to ...

Soundspace

Customer Experience Specialist

Indianapolis, IN · On-site

$17 - $21.25/hr

Customer Experience Specialist Soundspace HQ - Indianapolis (On-Site) About Soundspace Soundspace is an exciting platform in the thriving intersection of technology and music. Our mission is to ...

Nourish

Customer Experience Associate

Chicago, IL · On-site

$17 - $22.75/hr

About the Role As a Customer Experience Associate at Nourish , you'll play a critical role in ensuring our customers receive exceptional support and care. In this role, you'll be the frontline of our ...

The Exchange

$17.25 - $23/hr

Responsible for driving the customer experience through proactive and customer focused behaviors and actions. Actively evaluates customers' needs by listening, providing solutions, and making ...

The Exchange

Customer Experience Associate

West Point, NY · On-site

$17.25 - $22.75/hr

Responsible for driving the customer experience through proactive and customer focused behaviors and actions. Actively evaluates customers' needs by listening, providing solutions, and making ...

Exchange

$15.75 - $21/hr

Responsible for driving the customer experience through proactive and customer focused behaviors and actions. Actively evaluates customers' needs by listening, providing solutions, and making ...

Exchange

Customer Experience Associate

Langley, VA · On-site

$16.75 - $22.25/hr

Responsible for driving the customer experience through proactive and customer focused behaviors and actions. Actively evaluates customers' needs by listening, providing solutions, and making ...

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Customer Experience information

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How much do customer experience jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for customer experience in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

Customer Experience roles typically do not pay $4,000 a week without specialized skills or extensive experience. High-paying jobs in this field often require advanced training, certifications, or leadership positions. Generally, roles with such high weekly pay are found in sales, real estate, or entrepreneurial ventures rather than standard customer experience positions.

How does a Customer Experience professional typically collaborate with other departments to improve overall customer satisfaction?

Customer Experience professionals regularly work with teams such as sales, product development, marketing, and support to identify and resolve customer pain points. They act as the voice of the customer, sharing insights gathered from feedback and data analytics to help refine products and services. This role often involves facilitating cross-departmental meetings, developing customer journey maps, and working closely with stakeholders to implement customer-centric improvements. Effective collaboration is key to ensuring a consistent and high-quality customer experience across all touchpoints.

How can I make $2000 a week working from home?

Customer experience roles such as remote support or client service positions can offer high earning potential, especially with experience, specialized skills, or management responsibilities. To reach $2000 weekly, professionals often need to work full-time hours, develop strong communication skills, and may pursue certifications or training to increase their value. Earning this level of income typically requires consistent performance and possibly multiple income streams within the customer experience field.

What is Customer Experience?

Customer Experience (CX) refers to the overall perception and feelings that customers have about a business throughout their entire journey, from initial contact to post-purchase support. It encompasses every interaction a customer has with a company, including its products, services, and employees. Improving customer experience is crucial for building customer loyalty, increasing satisfaction, and driving business growth. Companies focus on understanding customer needs, resolving issues efficiently, and providing positive, memorable interactions.

What is a customer experience job role?

A customer experience job role involves managing and improving the interactions customers have with a company, ensuring satisfaction and loyalty. These roles often include customer service, user experience design, or client relations, and require strong communication and problem-solving skills. Professionals in this field may use tools like CRM software and work in various industries to enhance overall customer perceptions.

What is the difference between Customer Experience vs Customer Service?

AspectCustomer ExperienceCustomer Service
FocusOverall customer journey and brand perceptionImmediate support and problem resolution
ScopeBroader, includes marketing, product, and post-sale interactionsSpecific interactions, often reactive
SkillsStrategic thinking, analytics, communicationCommunication, problem-solving, empathy
Work EnvironmentCross-departmental, often involves planning and analysisFrontline, direct customer interaction

Customer Experience focuses on the entire customer journey and brand perception, involving strategic planning across multiple departments. Customer Service, on the other hand, emphasizes direct, reactive support to resolve customer issues. Both roles are essential but differ in scope and focus, with Customer Experience being broader and more strategic.

What are the key skills and qualifications needed to thrive as a Customer Experience professional, and why are they important?

To thrive as a Customer Experience professional, you need strong problem-solving abilities, customer service expertise, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms, customer feedback tools, and data analytics software is typically necessary. Outstanding communication, empathy, and adaptability help professionals build rapport and respond effectively to diverse customer needs. These skills and qualities are crucial to ensuring positive customer interactions, fostering loyalty, and driving business growth.

What kind of jobs can I get with customer service experience?

Customer experience skills are valuable for a variety of roles such as customer service representative, sales associate, account manager, technical support specialist, and client relations manager. These jobs often require strong communication, problem-solving, and interpersonal skills, and may involve working in retail, call centers, or corporate environments.
More about Customer Experience jobs
What cities are hiring for Customer Experience jobs? Cities with the most Customer Experience job openings:
What are the most commonly searched types of Customer Experience jobs? The most popular types of Customer Experience jobs are:
What states have the most Customer Experience jobs? States with the most job openings for Customer Experience jobs include:
Customer Experience jobs near you
Infographic showing various Customer Experience job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Experience

Customer Experience

Success Matcher Recruitment

San Francisco, CA • Hybrid

$100K - $150K/yr

Full-time

Posted 11 days ago

Job description

About the Opportunity

Success Matcher Recruitment is working with a fast-growing, early-stage fintech startup to find their next Customer Experience Lead. Our client is building products that help people navigate their financial lives, and they're scaling their support operations to keep pace with growth. While we're unable to disclose the company name at this stage, we're happy to share more details about them once we connect.


This is a hybrid role that blends hands-on, high-empathy customer problem-solving with building and improving the systems — especially AI-powered ones — that make great support possible at scale. Our client is looking for someone who wants real autonomy and is excited to build, not just manage.


What You'll Be Doing

  • Build, manage, and continuously improve AI-powered customer experience agents and systems.
  • Resolve complex, sensitive, and edge-case customer issues that require manual investigation and a high degree of empathy.
  • Identify patterns across customer conversations to improve AI agents, support workflows, and self-serve experiences.
  • Use data — and SQL — to analyze trends and contribute to technical projects, including improvements to the team's admin dashboard.
  • Collaborate closely with Product and Engineering to strengthen support infrastructure and reduce the need for manual intervention over time.
  • Help lead the transition to a new CX platform.

Key Qualifications

  • 4+ years of experience in a customer experience role at a high-growth consumer startup.
  • Experience in a high-volume, B2C customer-facing role.
  • Experience working in an early-stage, scrappy startup environment.
  • Professional experience in the fintech industry.
  • Experience building or training AI chatbots in a professional setting.
  • Familiarity with SQL for data analysis.
  • Demonstrated experience building with AI tools.
  • High autonomy and strong empathy for customers facing financial difficulty.

Why Join

This is a rare opportunity to join an early-stage fintech company at a pivotal moment, with significant ownership over both customer experience and the technology that powers it. Our client offers a fast-moving, high-impact environment for someone ready to build.