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Weis

Customer Experience Associate

Conshohocken, PA

$16.25 - $21.75/hr

Location Address: 200 W Ridge Pike, STE 110 ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned:

Weis

Customer Experience Associate

Lewisburg, PA

$14.75 - $19.50/hr

Location Address: 6901 Westbranch Highway ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned:

US MED- EQUIP LLC

Customer Experience Associate

Houston, TX · On-site

$15.75 - $21/hr

Provide extraordinary customer service and customer experience, listening intently to their needs and responding promptly and professionally to hospital partners' equipment requests and inquiries by ...

The Exchange

$14.75 - $19.50/hr

Responsible for driving the customer experience through proactive and customer focused behaviors and actions. Actively evaluates customers' needs by listening, providing solutions, and making ...

FMI

Customer Experience Specialist

Allentown, PA · On-site

$17.50 - $22/hr

Customer Experience Specialist We are seeking a Customer Experience Specialist to join our dynamic team within our sales department. This role is pivotal in ensuring outstanding customer service ...

Sentrilock LLC

Customer Experience Specialist

West Chester, OH · On-site

$16.75 - $21/hr

The Customer Experience Specialist 1 delivers world-class, external technical support in an omnichannel contact center. This role demands excellent customer relationship, communication, and technical ...

PITT OHIO

Customer Experience Associate

Pittsburgh, PA · On-site

$15.50 - $20.50/hr

Customer Experience Associate PITT OHIO is a family owned transportation company with a long standing commitment to safety, service and respect for our employees. We are currently seeking individuals ...

AAFES

Customer Experience Associate

Crestview, FL · On-site

$15 - $21.85/hr

As a Customer Experience Associate at the Express, you will assist customers in finding what they are looking for and ensure the Express is stocked with the products customers want. You'll know which ...

Amscot Financial

Customer Experience Associate

Bradenton, FL · On-site

$15 - $20/hr

Customer Experience Associate Do you love helping people? Are you energized by creating great customer experiences? If you have experience in restaurants, retail, hospitality, or customer service, we ...

Army and Air Force Exchange

$14.75 - $19.50/hr

Responsible for driving the customer experience through proactive and customer focused behaviors and actions. Actively evaluates customers' needs by listening, providing solutions, and making ...

The Exchange

$14.75 - $19.50/hr

Responsible for driving the customer experience through proactive and customer focused behaviors and actions. Actively evaluates customers' needs by listening, providing solutions, and making ...

US AI

Customer Experience Specialist

North Bethesda, MD

$55K - $125K/yr

Support the Customer Experience team to maintain positive customer experiences and address user concerns with our applications. * Provide application training and guidance to end users on United ...

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Customer Experience information

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How much do customer experience jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for customer experience in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

How does a customer experience professional typically collaborate with other departments to improve overall customer satisfaction?

Customer Experience professionals regularly work with teams such as sales, product development, marketing, and support to identify and resolve customer pain points. They act as the voice of the customer, sharing insights gathered from feedback and data analytics to help refine products and services. This role often involves facilitating cross-departmental meetings, developing customer journey maps, and working closely with stakeholders to implement customer-centric improvements. Effective collaboration is key to ensuring a consistent and high-quality customer experience across all touchpoints.

What is customer experience?

Customer Experience (CX) refers to the overall perception and feelings that customers have about a business throughout their entire journey, from initial contact to post-purchase support. It encompasses every interaction a customer has with a company, including its products, services, and employees. Improving customer experience is crucial for building customer loyalty, increasing satisfaction, and driving business growth. Companies focus on understanding customer needs, resolving issues efficiently, and providing positive, memorable interactions.

What is the difference between Customer Experience vs Customer Service?

AspectCustomer ExperienceCustomer Service
FocusOverall customer journey and brand perceptionImmediate support and problem resolution
ScopeBroader, includes marketing, product, and post-sale interactionsSpecific interactions, often reactive
SkillsStrategic thinking, analytics, communicationCommunication, problem-solving, empathy
Work EnvironmentCross-departmental, often involves planning and analysisFrontline, direct customer interaction

Customer Experience focuses on the entire customer journey and brand perception, involving strategic planning across multiple departments. Customer Service, on the other hand, emphasizes direct, reactive support to resolve customer issues. Both roles are essential but differ in scope and focus, with Customer Experience being broader and more strategic.

What are the key skills and qualifications needed to thrive as a customer experience professional, and why are they important?

To thrive as a Customer Experience professional, you need strong problem-solving abilities, customer service expertise, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms, customer feedback tools, and data analytics software is typically necessary. Outstanding communication, empathy, and adaptability help professionals build rapport and respond effectively to diverse customer needs. These skills and qualities are crucial to ensuring positive customer interactions, fostering loyalty, and driving business growth.
More about Customer Experience jobs

What cities are hiring for Customer Experience jobs?

Cities with the most Customer Experience job openings:

What are the most commonly searched types of Customer Experience jobs?

The most popular types of Customer Experience jobs are:

What states have the most Customer Experience jobs?

States with the most job openings for Customer Experience jobs include:

Customer Experience jobs near you
Infographic showing various Customer Experience job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Experience Associate

Weis

Conshohocken, PA

$16.25 - $21.75/hr

Part-time

Re-posted 7 days ago

Job description

Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and communities? That's WEIS!

Location Address:

200 W Ridge Pike, STE 110

Job Description:

ESSENTIAL DUTIES AND RESPONSIBILITIES

The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned:

  • Smiles and greets customers, answers customer questions and helps resolve customer concerns promptly, in a polite and professional manner. Follows company policies relating to customer check out to increase customer satisfaction.
  • Operates front end scanning equipment and cash register. Performs all related check out procedures including properly and efficiently bagging merchandise and placing merchandise in customer's cart.
  • Maintains accuracy during the transaction, ensuring the customer is charged for all items and appropriate funds are collected, including cash, checks, electronic payment and coupons. Maintains proper security measures and cash drawer accounting procedures, avoiding overages and/or shortages. Follows all store and legal guidelines regarding sale of tobacco and alcohol.
  • Maintains knowledge of weekly ads, marketing promotions and store layout to answer customer questions.
  • Responsible for general sanitation in the department. Follows cleaning schedules and department guidelines to ensure that work areas, equipment, counters, display cases, etc. are well maintained, clean and meet all health and OSHA requirements. Disposes of trash properly.
  • Ensures smooth function of department and store by cooperating with co-workers and supervisors. Responsible to continuously improve job performance.
  • Responsible for utilization of all company provided Personal Protected Equipment (PPE). Including but not limited to cut resistant gloves, safety cutters, company sponsored footwear, etc.
  • May also be called upon to assist in other departments.

SUPERVISORY RESPONSIBILITIES

This position currently has no supervisory responsibilities.

QUALIFICATION REQUIREMENTS

To perform this job successfully, the associate must be able to perform each essential duty satisfactorily with or without an accommodation. The requirements listed below are representative of the knowledge, skills, and/or abilities required:

Education and/or experience completed or working towards a High School Diploma or General Education Degree (GED). No prior experience required.

Weis Markets is an Equal Opportunity Employer: Weis Markets is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of actual or perceived age, sex, sexual orientation, race, color, creed, religion, familial status, ethnicity, national origin, citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with a disability may be entitled to a reasonable accommodation under terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ways things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Weis Markets.

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