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Customer Experience Intern Jobs (NOW HIRING)

Portnox

Customer Experience Intern

Austin, TX · On-site

Customer Experience Intern Department: Customer Success Employment Type: Internship Location: Austin, TX Description As a Customer Experience Intern at Portnox, you will support the Customer ...

Portnox

Customer Experience Intern

Austin, TX

As a Customer Experience Intern at Portnox, you will support the Customer Experience team in delivering a positive and seamless journey for our customers. This role is a great opportunity to gain ...

Ultrahuman

$17.75 - $23.50/hr

We are seeking a dedicated and dynamic User Experience Intern to join our team. This role is ... Customer Support: Provide exceptional support to users, addressing their needs and resolving issues ...

CT United

Gameday Experience Intern [Summer]

Stamford, CT

$16 - $21.25/hr

Position Overview CT United is looking for a Gameday Experience Intern to help deliver a welcoming ... Customer experience management * Problem-solving in real-time environments * Professional sports ...

BasePower

Member Experience Intern

Austin, TX

Base Member Experience Intern Base is America's next-generation power company. We're rebuilding the ... We're deeply customer-obsessed and uniquely cross-functional, with a strong understanding of what ...

CT United

Gameday Experience Intern [Fall]

Stamford, CT

$16 - $21.25/hr

Position Overview CT United is looking for a Gameday Experience Intern to help deliver a welcoming ... Customer experience management * Problem-solving in real-time environments * Professional sports ...

The Mutual Group

Customer Experience Internship

Iowa, LA · Hybrid

$20/hr

Customer Experience We are seeking an enthusiastic and curious Customer Experience Intern to join our team this fall. This is a hands-on opportunity to explore the insurance industry from the inside ...

The Mutual Group

Customer Experience Internship

Iowa, LA · Hybrid

$20/hr

Customer Experience We are seeking an enthusiastic and curious Customer Experience Intern to join our team this fall. This is a hands-on opportunity to explore the insurance industry from the inside ...

AEG

Guest Experience Intern

Inglewood, CA · On-site

$17.50 - $22.75/hr

A Guest Experience Internship is more than just "customer service"; it's a hands-on laboratory for ... The Guest Experience Intern supports the front-of-house operations to ensure every touchpoint a ...

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How much do customer experience intern jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for customer experience intern in the United States is $15.62, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $15.87 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Customer Experience Intern position, and why are they important?

To thrive as a Customer Experience Intern, you need strong communication skills, problem-solving abilities, and a keen attention to detail, often supported by education in business, marketing, or a related field. Familiarity with CRM software like Salesforce or Zendesk and basic data analysis tools is commonly expected. Being proactive, adaptable, and possessing strong interpersonal skills will help you excel in collaborative and fast-paced environments. These competencies are crucial for effectively supporting customer satisfaction initiatives and driving continuous improvement in service delivery.

What kinds of projects or tasks do Customer Experience Interns typically work on?

Customer Experience Interns often assist with analyzing customer feedback, documenting common issues, and helping develop solutions to improve satisfaction. Typical tasks may include responding to inquiries, updating knowledge base articles, assisting in creating reports, and participating in team meetings to discuss service improvements. Interns may also shadow senior team members during customer interactions or support new process rollouts. These experiences provide valuable insight into both customer-facing and behind-the-scenes activities, helping interns develop important professional skills for future roles.

What does a Customer Experience Intern do?

A Customer Experience Intern supports the team in enhancing customer satisfaction by assisting with inquiries, gathering feedback, and analyzing customer interactions. They may help improve service processes, work on customer-related projects, and collaborate with different departments to optimize the overall experience. This role provides hands-on experience in problem-solving, communication, and customer engagement strategies.

More about Customer Experience Intern jobs
What cities are hiring for Customer Experience Intern jobs? Cities with the most Customer Experience Intern job openings:
What are the most commonly searched types of Customer Experience jobs? The most popular types of Customer Experience jobs are:
Who are the top companies hiring for Customer Experience Intern jobs? The top employers for Customer Experience Intern jobs are:
What states have the most Customer Experience Intern jobs? States with the most job openings for Customer Experience Intern jobs include:
What job categories do people searching Customer Experience Intern jobs look for? The top searched job categories for Customer Experience Intern jobs are:
Customer Experience Intern jobs near you
Infographic showing various Customer Experience Intern job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 87% Full Time, 11% Part Time, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $32,500 per year, or $15.6 per hour.
Customer Experience Intern

Customer Experience Intern

Portnox

Austin, TX • On-site

Internship

Posted 5 days ago

Job description

Customer Experience Intern
Department: Customer Success
Employment Type: Internship
Location: Austin, TX
Description
As a Customer Experience Intern at Portnox, you will support the Customer Experience team in delivering a positive and seamless journey for our customers. This role is a great opportunity to gain hands-on experience in customer success, project coordination, and cross-functional collaboration within a fast-growing SaaS environment.
You'll work closely with experienced team members, helping contribute to onboarding efforts, customer engagement activities, and internal process improvements. We're looking for a detail-oriented, proactive individual who is eager to learn and passionate about creating great customer experiences.
Key Responsibilities
  • Customer Journey Support: Assist the team in supporting various stages of the customer lifecycle, including onboarding, adoption, and ongoing engagement.
  • Customer Onboarding Assistance: Help coordinate onboarding activities by tracking tasks, preparing materials, and following up with internal teams and customers.
  • Customer Engagement: Support regular customer touchpoints by preparing notes, gathering data, and helping ensure customers are effectively using our solutions.
  • Account Support: Assist Customer Experience team members with account research, updates, and documentation.
  • Data & Reporting: Help maintain customer records, update health scores, and support reporting efforts in Salesforce or other CX tools.
  • Cross-Functional Collaboration: Partner with teams like Sales, Product, and Support to help ensure a consistent customer experience.
  • Documentation & Tools: Help create and organize customer-facing materials, internal guides, and track interactions in company systems.

Skills, Knowledge, and Expertise
  • Experience: No prior professional experience required; internships, coursework, or part-time roles in customer service, business, or related fields are a plus.
  • Technical Skills: Basic familiarity with CRM tools (e.g., Salesforce) or willingness to learn.
  • Communication: Strong written and verbal communication skills with a willingness to engage and learn from others.
  • Organization: Ability to manage multiple tasks, stay organized, and maintain attention to detail.
  • Problem-Solving: Curious and proactive mindset with a desire to learn and contribute.
  • Customer Focus: Interest in customer experience, customer success, or business operations.
  • Team Player: Collaborative attitude and eagerness to work in a team-oriented, fast-paced environment.
  • Education: Current undergraduate student ideally in their final semester or final year of college, or recent graduate, in Business, Communications, Marketing, or a related field preferred.

Why Join Us
  • Part-time schedule (flexible hours based on academic commitments if applicable)
  • Opportunity for growth into a full-time role

Apply