Customer Experience Intern Jobs (NOW HIRING)

Requisition Number: 18121 Required Travel: 0 - 10% Employment Type: Temporary Worker Anticipated Salary Range: $0.00 - $0.00 Security Clearance: Confidential Level of Experience: Intern This opportunity resides with Global Security (GS). Mission Technologies’ Global Security (GS) group comprises live, virtual, constructive (LVC) solutions; fleet sustainment; nuclear and environmental; and Australia business. As a trusted partner to our military customers, HII designs, develops and operates the largest LVC enterprise that prepares warfighters for cross-domain battle.

With advanced technologies to enable mission readiness, HII understands that preparation requires full coordination—not readiness in piece-parts. For more than 40 years, the U.S. Navy has entrusted HII to maintain and modernize the vast majority of its fleet.

With a holistic approach to life-cycle maritime defense systems—from small watercraft to submarines, surface combatants and aircraft carriers—HII ensures a high state of readiness. HII supports the Department of Energy’s national security mission through the management and operation of its sites, as well as the safe cleanup of legacy waste across the country. HII meets clients’ toughest nuclear and environmental challenges.

Meet HII’s Mission Technologies Division Our team of more than 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is leading the next evolution of national defense – the data evolution - by accelerating a breadth of national security solutions for government and commercial customers. Our capabilities range from C5ISR, AI and Big Data, cyber operations and synthetic training environments to fleet sustainment, environmental remediation and the largest family of unmanned underwater vehicles in every class.

Find the role that’s right for you. Apply today. We look forward to meeting you.

To learn more about Mission Technologies, click here for a short video: https://vimeo.com/732533072 Summary This is an UNPAID internship through the DoD SkillBridge Program for transitioning active-duty US military personnel. DoD SkillBridge Internships are available to help transitioning active-duty military personnel gain real-world experience in the work force sometime during their final 180 days of active-duty service. The intern will actively train on meaningful projects and work closely with a mentor and with senior company leadership.

HII Mission Technologies Internship programs are focused on placing transitioning military into internships that require KSAs, Education & Military Training similar to their current or previous military jobs; positions that could easily transition over to a full-time regular and permanent job with HII. For this internship, the SkillBridge intern will train as an ACCCIT Master Tradesperson within HII-Mission Technologies, reporting to a designated HII Supervisor, with the goal of learning Master Tradesperson basics and principles. The intern will be assigned special projects as needed.

Desired End State (3-4 month target) At the end of three to four months, the intern will be able to develop skills needed to be presented with a problem, design solutions, fabricate the solutions, test the product, and make alterations based on feedback. The intern will develop a good understanding of the tradesperson equipment. This includes: Operation, configuration, and maintenance of equipment.

Diagnose malfunctioning systems, apparatus, and components, using test equipment and hand tools, to locate the cause of a breakdown and correct the problem on ventilation systems, duct heater, TRV, 2PD and all associated ventilation equipment. Learn to schedule, report, and brief customers and senior management of work progress. Have the ability to read blueprints and research Technical Manuals.

Mission Technologies will benefit from the military background of the SkillBridge intern and considers the SkillBridge internship an overall positive experience. Assumptions/Restrictions If candidate is selected and approved, SkillBridge Intern can travel in conjunction with this internship; HII Mission Technologies will fund all travel costs. SkillBridge Intern will possess at minimum an active Confidential security clearance.

SkillBridge Intern will be available during core hours for critical meetings and training. Program of Instruction Training Locations: Norfolk, VA Training Plan Phase 1 - Basics Week 1: In processing, Introductions/office familiarization. Week 2: Introduction to the various equipment used within the shop as well as the applicable safety measures required for operations and presence within the shop.

Week 3: Intro to basic equipment operations and maintenance Week 4: Intro to historical problems presented and solutions designed, fabricated and tested to solve the particular problem Phase 2 – Designing a Solution Week 5: Familiarization with requirements development process when a problem is presented Week 6: Familiarization with Design Process Week 7: Familiarization with Material Selection Week 8: Operating machines to execute design (week 1 of 2) Week 9: Operating machines to execute design (week 2 of 2) Phase 3 – Testing, Quality, Customer Feedback Week 10: Developing test plans for the product Week 11: Execute testing and quality checks Week 12: Engage with customer for final product feedback Week 13: Author, review, and edit analysis reports and product alterations if required #LI-RM1 Minimum Qualifications Must be Active-Duty Military ONLY within final 180 days of active-duty service. Applications accepted within 12 months of separation/retirement. Education and Experience dependent on Program of Instruction.

Must have a Confidential or higher security clearance Physical Requirements Physical Requirements will vary and is dependent on the Program of Instruction. HII is more than a job - it’s an opportunity to build a new future. We offer competitive benefits such as best-in-class medical, dental and vision plan choices; wellness resources; employee assistance programs; Savings Plan Options (401(k)); financial planning tools, life insurance; employee discounts; paid holidays and paid time off; tuition reimbursement; as well as early childhood and post-secondary education scholarships.

Bonus/other non-recurrent compensation is occasionally offered for qualified positions, and if applicable to this role will be addressed by the recruiter at the screening phase of application. The listed salary range for this role is intended as a good faith estimate based on the role's location, expectations, and responsibilities. When extending an offer, HII's Mission Technologies division takes a variety of factors into consideration which include, but are not limited to, the role's function and a candidate's education or training, work experience, and key skills.

Why HII We build the world’s most powerful, survivable naval ships and defense technology solutions that safeguard our seas, sky, land, space and cyber. Our workforce includes skilled tradespeople; artificial intelligence, machine learning (AI/ML) experts; engineers; technologists; scientists; logistics experts; and business administration professionals. Recognized as one of America’s top large company employers, we are a values and ethics driven organization that puts people’s safety and well-being first.

Regardless of your role or where you serve, at HII, you’ll find a supportive and welcoming environment, competitive benefits, and valuable educational and training programs for continual career growth at every stage of your career. Together we are working to ensure a future where everyone can be free and thrive. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

Do You Need Assistance? If you need a reasonable accommodation for any part of the employment process, please send an e-mail to buildyourcareer@hii-co.com and let us know the nature of your request and your contact information. Reasonable accommodations are considered on a case-by-case basis.

Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. Additionally, you may also call 1-844-849-8463 for assistance. Press #3 for HII Mission Technologies.