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Customer Experience Intern Jobs (NOW HIRING)

BasePower

Member Experience Intern

Austin, TX · On-site

By actively addressing customer needs and exceeding their expectations, you will contribute not ... About the Team The Member Experience team is the face of Base to our members--and the voice of our ...

Base Power Company

Member Experience Intern

Austin, TX · On-site

By actively addressing customer needs and exceeding their expectations, you will contribute not ... About the Team The Member Experience team is the face of Base to our members--and the voice of our ...

Base Power Company

Member Experience Intern

Austin, TX · On-site

By actively addressing customer needs and exceeding their expectations, you will contribute not ... About the Team The Member Experience team is the face of Base to our members-and the voice of our ...

Base Power Company

Member Experience Intern

Austin, TX · On-site

By actively addressing customer needs and exceeding their expectations, you will contribute not ... About the Team The Member Experience team is the face of Base to our members-and the voice of our ...

Brevian.ai

UX Intern

Sunnyvale, CA · On-site

BREVIAN's mission is to empower enterprises to deliver next-level customer experiences, business ... Stay updated on industry trends and best practices in UX/UI design. Qualifications Basic ...

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How much do customer experience intern jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for customer experience intern in the United States is $15.62, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $15.87 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer experience intern, and why are they important?

To thrive as a Customer Experience Intern, you need strong communication skills, problem-solving abilities, and a keen attention to detail, often supported by education in business, marketing, or a related field. Familiarity with CRM software like Salesforce or Zendesk and basic data analysis tools is commonly expected. Being proactive, adaptable, and possessing strong interpersonal skills will help you excel in collaborative and fast-paced environments. These competencies are crucial for effectively supporting customer satisfaction initiatives and driving continuous improvement in service delivery.

What kinds of projects or tasks does a customer experience intern typically work on?

Customer Experience Interns often assist with analyzing customer feedback, documenting common issues, and helping develop solutions to improve satisfaction. Typical tasks may include responding to inquiries, updating knowledge base articles, assisting in creating reports, and participating in team meetings to discuss service improvements. Interns may also shadow senior team members during customer interactions or support new process rollouts. These experiences provide valuable insight into both customer-facing and behind-the-scenes activities, helping interns develop important professional skills for future roles.

What does a customer experience intern do?

A Customer Experience Intern supports the team in enhancing customer satisfaction by assisting with inquiries, gathering feedback, and analyzing customer interactions. They may help improve service processes, work on customer-related projects, and collaborate with different departments to optimize the overall experience. This role provides hands-on experience in problem-solving, communication, and customer engagement strategies.

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Customer Experience Intern jobs near you
Infographic showing various Customer Experience Intern job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $32,500 per year, or $15.6 per hour.

Customer Experience Internship

The Mutual Group

West Des Moines, IA • On-site

$20/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

Job description

Customer Experience Intern

We are seeking an enthusiastic and curious Customer Experience Intern to join our team this fall. This is a hands-on opportunity to explore the insurance industry from the inside out - gaining exposure to key areas including claims, operations, and billing while making a real impact. In this role, you will collaborate with leaders and team members across the organization while experiencing the day-to-day workings of careers in the insurance industry. Through a variety of industry-focused and peer-led activities, you'll build valuable professional skills, expand your network, and gain meaningful experience in a fast-paced and supportive environment.

This internship will take place on-site during standard business hours, with flexibility to support your class schedule and academic commitments. It also has the potential to transition into a full-time role upon completion, based on business needs and available opportunities.

Accountabilities
  • Learn operational pieces and requirements in Billing, Center of Operations, and Claims.
  • Attend and participate in team and leader meetings.
  • Experience and learn the fundamentals of TMG's operations including business strategy, profitability, and organizational structure.
  • Shadow team members and experience decision-making, relationship building, and daily operations.
Qualifications
  • Active college student.
  • Attending an eligible college or university.
  • Passion and desire to learn.
  • Onsite attendance at home office (1111 Ashworth Road, West Des Moines).
  • Students seeking business majors including but not limited to: Insurance, Accounting, Administration & Management, Economics, Finance, Human Resource Management, International Business, Marketing, Real Estate, Sales, Actuary Science, Computer Science, Mathematics, Data Analytics, Journalism/Communications.
  • Strong verbal and written communication skills, with the ability to convey clear, concise information to others.
  • Driven by positive and professional attitude and strong work ethic.
  • Proficient with Microsoft Office Suite (Outlook, Word, Excel).
  • Self-disciplined, proactive, and takes ownership and responsibility.
  • Ability to work collaboratively in an inclusive team environment as well as independently.
Perks of working at The Mutual Group
  • Competitive Pay: Interns earn hourly wages while gaining hands-on experience. The hourly pay range for this internship is $20, commensurate with experience.
  • Mentorship Programs: Pairing interns with experienced professionals.
  • Volunteer Opportunities: Organized events for community service.
  • Real projects: Interns contribute to meaningful work, not just observe from the sidelines.
  • Free Lunch: On-site cafeteria available Tuesday-Thursday.
  • Balanced Schedule: A 39-hour work week designed to support productivity and well-being.
Benefits
  • Competitive base salary plus incentive plans for eligible team members
  • 401(K) retirement plan that includes a company match of up to 6% of your eligible salary
  • Free basic life and AD&D, long-term disability and short-term disability insurance
  • Medical, dental and vision plans to meet your unique healthcare needs
  • Wellness incentives
  • Generous time off program that includes personal, holiday and volunteer paid time off
  • Flexible work schedules and hybrid/remote options for eligible positions
  • Educational assistance

Equal Opportunity Employer

The Mutual Group is an Equal Opportunity Employer. It is our policy to recruit, hire, train and promote individuals in all job classifications without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or any other characteristic protected by law.

  • Know Your Rights: Workplace Discrimination is Illegal
  • Your Rights Under USERRA

Applicants requiring a reasonable accommodation due to a disability at any stage of the employment application process should contact Talent@themutualgroup.com.

All offers of employment are contingent upon the successful completion of a background check.

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