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Customer Experience Assistant Jobs (NOW HIRING)

Portnox

Customer Experience Intern

Austin, TX

Description As a Customer Experience Intern at Portnox, you will support the Customer Experience ... Customer Journey Support: Assist the team in supporting various stages of the customer lifecycle ...

The Pond Guy

Customer Experience Specialist

Armada, MI · On-site

$17 - $21.50/hr

Our Customer Experience Specialist directly improves our local customer experience by helping them ... Responsibilities Here are some examples of the actual work your day would include: * Assist ...

GPS Insight

Customer Experience Associate

Scottsdale, AZ · On-site

$16.75 - $22.50/hr

Associates will assist customers with basic hardware troubleshooting, software navigation, account questions, and feature education. The Customer Experience Associate also identifies opportunities ...

Kith

Customer Experience Associate

Beverly Hills, CA

$18 - $19/hr

Greet, assist, and provide best-in-class customer service to all Kith customers. * Support the ... Experience: * 1+ year(s) experience in a retail sales position. * 1+ year(s) in customer service ...

Kith

Customer Experience Associate

Chicago, IL · On-site

$18 - $20/hr

Greet, assist, and provide best-in-class customer service to all Kith customers. * Support the ... Experience: * 1+ year(s) experience in a retail sales position. * 1+ year(s) in customer service ...

Balfour Beatty

Customer Experience Specialist

Dover, NJ · On-site

$19.50/hr

In this customer experience and sales role you will be working with prospects, applicants, and current residents to assist finding the absolute best home for their unique needs and create exceptional ...

Kemin

Customer Experience Specialist

Verona, MO · On-site

$15 - $18.75/hr

The Customer Experience Specialist will assist customers and support our sales team. They will work independently to ensure customers are happy with our services and products, as well as handle both ...

New

The Exchange

Customer Experience Associate

Crestview, FL · On-site

$14 - $18.50/hr

As a Customer Experience Associate at the Express, you will assist customers in finding what they are looking for and ensure the Express is stocked with the products customers want. You'll know which ...

Balfour Beatty

Customer Experience Specialist

Kingsland, GA · On-site

$15.50 - $19.25/hr

In this customer experience and sales role you will be working with prospects, applicants, and current residents to assist finding the absolute best home for their unique needs and create exceptional ...

The Exchange

Customer Experience Associate

Eglin, FL · On-site

$15 - $20/hr

As a Customer Experience Associate at the Express, you will assist customers in finding what they are looking for and ensure the Express is stocked with the products customers want. You'll know which ...

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Customer Experience Assistant information

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How much do customer experience assistant jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for customer experience assistant in the United States is $20.59, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $22.12 per hour, depending on experience, location, and employer.

How does a Customer Experience Assistant typically collaborate with other departments to resolve customer issues?

Customer Experience Assistants often work closely with teams such as sales, technical support, and product management to resolve complex customer issues. When a customer inquiry goes beyond basic troubleshooting, the assistant coordinates with the appropriate department to gather accurate information or escalate cases as needed. Effective communication and teamwork are essential, as these collaborations ensure that customers receive prompt, thorough solutions. This cross-functional approach also helps Customer Experience Assistants build strong relationships within the organization and gain insights into different business areas.

What are the key skills and qualifications needed to thrive as a Customer Experience Assistant, and why are they important?

To thrive as a Customer Experience Assistant, you need strong customer service skills, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with CRM software, point-of-sale systems, and basic office applications is typically required. Outstanding communication, patience, and a positive attitude help you exceed customer expectations and resolve issues effectively. These skills ensure customers receive excellent service, fostering loyalty and enhancing the company's reputation.

What are Customer Experience Assistants?

Customer Experience Assistants are professionals who interact directly with customers to ensure they have a positive experience with a company’s products or services. Their responsibilities typically include responding to inquiries, resolving complaints, providing information, and sometimes assisting with sales or technical support. They play a key role in building customer loyalty and representing the company's values. Customer Experience Assistants work across various industries, including retail, hospitality, and online services. Strong communication and problem-solving skills are essential for success in this role.

What is the difference between Customer Experience Assistant vs Customer Service Representative?

AspectCustomer Experience AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service certificationsHigh school diploma; often requires customer service training or certifications
Work EnvironmentRetail stores, call centers, online support platformsCall centers, retail, corporate offices
Employer & Industry UsageRetail, hospitality, e-commerceTelecommunications, retail, banking
Common Search & Comparison IntentUnderstanding roles in customer experience and supportHandling customer inquiries and issues

The Customer Experience Assistant focuses on enhancing overall customer satisfaction and engagement, often working across multiple touchpoints. In contrast, the Customer Service Representative primarily handles direct customer inquiries and resolves issues. While both roles require strong communication skills and customer-focused credentials, the Customer Experience Assistant typically emphasizes proactive engagement and experience improvement, whereas the Customer Service Representative concentrates on reactive support.

What cities are hiring for Customer Experience Assistant jobs? Cities with the most Customer Experience Assistant job openings:
What are the most commonly searched types of Customer Experience jobs? The most popular types of Customer Experience jobs are:
What states have the most Customer Experience Assistant jobs? States with the most job openings for Customer Experience Assistant jobs include:
Customer Experience Assistant jobs near you
Infographic showing various Customer Experience Assistant job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $42,834 per year, or $20.6 per hour.

Customer Experience Specialist

Recochem Corporation

Thornton, CO • On-site

$19 - $21/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 20 hours ago

Job description

About PFX™
We engineer leading fluid solutions that keep the world moving and we're building a better future while we do it. As a vertically integrated global powerhouse, we operate 17 manufacturing facilities and 4 R&D centers across the world, delivering performance from lab to road in over 40 countries.
PFX Group™ brings together a family of trusted companies including Recochem, Prestone, Adam's Polishes, B&B Blending, Kost USA, Ultra Clear, POR and Auto-Chem, each with deep expertise, regional insight, and a shared commitment to engineering excellence.
From automotive and heavy-duty thermal management systems to household and industrial solutions, our products are built for performance, reliability, and a commitment to sustainability. Join us and be part of a team that's redefining what's possible in fluid technology.
Job Summary:
Assist customers that come to our store, order on-line and ask questions through our customer e-mail.
Essential Duties/Responsibilities:
  • Provide world-class customer service to all customers
  • Answer phone calls
  • Answer emails in a professional manner
  • Assist customers with product recommendations (basic detailing knowledge)
  • Answer customer ticket
  • Run reports
  • Problem-solve order issues
  • Restock retail showroom
  • Manage cash box
  • Operate POS checkout systems
  • Complete basic Excel spreadsheets

Required Skills/Abilities:
  • Positive Attitude
  • High School Diploma or GED required
  • Must be available to work weekends and events
  • Must be able to adapt to change
  • Must have excellent customer service skills.
  • Must have basic Excel skills
  • Excellent communications skills including both verbal and written
  • Must have reliable transportation
  • Detailing experience is preferred

Physical Requirements:
  • Ability to lift 40 lbs.

Position Type/Expected Hours of Work: Position Type/Expected Hours of Work: This is a full-time position, working 40 hours per week. The work schedule will include a minimum of 1 weekend day, with 1 day off during the week. OT may be required on an as-needed basis.
Travel: Minimal local travel to events may be required.
Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
What We Offer:
  • Competitive compensation
  • Career growth opportunities - we prioritize internal promotions
  • Generous 401k match
  • Comprehensive health benefits, including medical, vision and dental coverage and Telemedicine
  • Paid vacation and holidays
  • Tuition assistance program - support for continued education and professional development

Please note: A pre-employment background check, including a criminal record check and drug testing, is required.
PFX is proud to be an equal opportunity employer and is committed to fostering a diverse and inclusive workplace.
NOTICE TO EMPLOYEES AND APPLICANTS REGARDING THE USE OF ARTIFICIAL INTELLIGENCE (AI)
Our Commitment to Fairness and Transparency
The PFX Group may use Artificial Intelligence (AI) or Automated Decision Systems (ADS) to assist in certain employment-related processes, such as recruitment and hiring. These tools are intended to support decision-making, not replace human judgment.

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