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Customer Experience Assistant Jobs (NOW HIRING)

Uncle Mike's

Customer Experience Specialist

Suamico, WI · On-site

$17.25 - $21.75/hr

As a Customer Experience Specialist, you'll greet customers, answer questions, guide them through our bakery offerings, and assist with checkout. You'll play an important role in ensuring every guest ...

TestEquity

Customer Experience Specialist

Worcester, PA

$17.75 - $22.25/hr

The Customer Experience Specialist is responsible for interacting with the company's customers by ... Handle incoming phone calls from our 800 numbers * Assist customers with placing orders and ...

Uncle Mike's

Customer Experience Specialist

Appleton, WI · On-site

$17.25 - $21.75/hr

As a Customer Experience Specialist, you'll greet customers, answer questions, guide them through our bakery offerings, and assist with checkout. You'll play an important role in ensuring every guest ...

Uncle Mike's

Customer Experience Specialist

Suamico, WI · On-site

$17.25 - $21.75/hr

As a Customer Experience Specialist, you'll greet customers, answer questions, guide them through our bakery offerings, and assist with checkout. You'll play an important role in ensuring every guest ...

TESTEQUITY LLC

Customer Experience Specialist

Worcester, PA

$17.75 - $22.25/hr

The Customer Experience Specialist is responsible for interacting with the company's customers by ... Handle incoming phone calls from our 800 numbers * Assist customers with placing orders and ...

Kith

Customer Experience Associate

Honolulu, HI · On-site

$18 - $19/hr

Greet, assist, and provide best-in-class customer service to all Kith customers. * Support the ... Experience: * 1+ year(s) experience in a retail sales position. * 1+ year(s) in customer service ...

ISC2

Customer Experience Associate

Springfield, IL · On-site

$16.25 - $21.75/hr

Carry out effective outreach to customers as required. * Assist CPE Auditor with non-complex audits ... Demonstrate passion for customer experience and has the ability to put the customer and candidate ...

Marsh LLC

Customer Experience Associate

Honolulu, HI

$34K - $58K/yr

Respond to carrier requests for additional information. * Assist customers and agents with claim ... Education and/or Experience: * High school diploma or general education degree (GED) required. * 1 ...

Oliver Wyman

Customer Experience Associate

Honolulu, HI

$34K - $58K/yr

Respond to carrier requests for additional information. * Assist customers and agents with claim ... Education and/or Experience: * High school diploma or general education degree (GED) required. * 1 ...

Uncle Mike's

Customer Experience Specialist

Green Bay, WI

$17.25 - $21.75/hr

As a Customer Experience Specialist, you'll greet customers, answer questions, guide them through our bakery offerings, and assist with checkout. You'll play an important role in ensuring every guest ...

The Exchange

$15.75 - $21/hr

As a Customer Experience Associate at the Express, you will assist customers in finding what they are looking for and ensure the Express is stocked with the products customers want. You'll know which ...

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How much do customer experience assistant jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for customer experience assistant in the United States is $20.59, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $22.12 per hour, depending on experience, location, and employer.

How does a Customer Experience Assistant typically collaborate with other departments to resolve customer issues?

Customer Experience Assistants often work closely with teams such as sales, technical support, and product management to resolve complex customer issues. When a customer inquiry goes beyond basic troubleshooting, the assistant coordinates with the appropriate department to gather accurate information or escalate cases as needed. Effective communication and teamwork are essential, as these collaborations ensure that customers receive prompt, thorough solutions. This cross-functional approach also helps Customer Experience Assistants build strong relationships within the organization and gain insights into different business areas.

What are the key skills and qualifications needed to thrive as a Customer Experience Assistant, and why are they important?

To thrive as a Customer Experience Assistant, you need strong customer service skills, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with CRM software, point-of-sale systems, and basic office applications is typically required. Outstanding communication, patience, and a positive attitude help you exceed customer expectations and resolve issues effectively. These skills ensure customers receive excellent service, fostering loyalty and enhancing the company's reputation.

What are Customer Experience Assistants?

Customer Experience Assistants are professionals who interact directly with customers to ensure they have a positive experience with a company’s products or services. Their responsibilities typically include responding to inquiries, resolving complaints, providing information, and sometimes assisting with sales or technical support. They play a key role in building customer loyalty and representing the company's values. Customer Experience Assistants work across various industries, including retail, hospitality, and online services. Strong communication and problem-solving skills are essential for success in this role.

What is the difference between Customer Experience Assistant vs Customer Service Representative?

AspectCustomer Experience AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service certificationsHigh school diploma; often requires customer service training or certifications
Work EnvironmentRetail stores, call centers, online support platformsCall centers, retail, corporate offices
Employer & Industry UsageRetail, hospitality, e-commerceTelecommunications, retail, banking
Common Search & Comparison IntentUnderstanding roles in customer experience and supportHandling customer inquiries and issues

The Customer Experience Assistant focuses on enhancing overall customer satisfaction and engagement, often working across multiple touchpoints. In contrast, the Customer Service Representative primarily handles direct customer inquiries and resolves issues. While both roles require strong communication skills and customer-focused credentials, the Customer Experience Assistant typically emphasizes proactive engagement and experience improvement, whereas the Customer Service Representative concentrates on reactive support.

What cities are hiring for Customer Experience Assistant jobs? Cities with the most Customer Experience Assistant job openings:
What are the most commonly searched types of Customer Experience jobs? The most popular types of Customer Experience jobs are:
What states have the most Customer Experience Assistant jobs? States with the most job openings for Customer Experience Assistant jobs include:
Customer Experience Assistant jobs near you
Infographic showing various Customer Experience Assistant job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 94% Full Time, 4% Part Time, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $42,834 per year, or $20.6 per hour.

Customer Experience Specialist

Uncle Mike's

Suamico, WI • On-site

$17.25 - $21.75/hr

Full-time

PTO

Posted 5 days ago

Job description

At Uncle Mike's, we believe every visit should feel warm, welcoming, and memorable. Our Customer Experience Specialists are the friendly faces of our bakery, focused on creating outstanding customer experiences from the moment guests walk in until they leave with their favorite treats!

As a Customer Experience Specialist, you'll greet customers, answer questions, guide them through our bakery offerings, and assist with checkout. You'll play an important role in ensuring every guest feels cared for, valued, and excited to return.

Benefits & Perks
  • Free coffee and bakery items while you work
  • Holiday pay (Full time)
  • Flexible PTO that never expires use it when you need it, no pressure (Full time)
  • 25% discount at all locations
Responsibilities
  • Warmly greet customers and create a welcoming atmosphere
  • Assist guests with product questions, recommendations, and special requests
  • Share knowledge of bakery items, seasonal offerings, and specials
  • Prepare and serve espresso drinks, coffee, and other beverages to order
  • Accurately ring up purchases, handle cash and credit payments
  • Guide customers through our bakery experience with professionalism and enthusiasm.
  • Maintain cleanliness and organization in customer areas (displays, counters, etc.)
  • Collaborate with team members to ensure smooth daily operations.
  • Address customer concerns with empathy and provide quick resolutions
  • Opener shift includes filling bakery cases, making coffee, cutting samples, filling orders
  • Closing shift includes cleaning cases and the coffee area
Job Requirements
  • Friendly, positive, and customer-focused attitude.
  • Strong communication and interpersonal skills.
  • Ability to work efficiently in a fast-paced environment.
  • Comfortable handling transactions and operating a register (training provided).
  • Reliable, punctual, and team-oriented.
  • Willingness to learn about bakery products, coffee drinks and share knowledge with guests.
  • Ability to stand for extended periods and lift up to 25 lbs (or an amount suited to your bakery's needs).
  • Previous customer service or retail experience is a plus but not required.