ZipRecruiter

Log In

1

Customer Experience Assistant Jobs (NOW HIRING)

The Exchange

Customer Experience Associate

Eglin, FL · On-site

$15 - $20/hr

As a Customer Experience Associate at the Express, you will assist customers in finding what they are looking for and ensure the Express is stocked with the products customers want. You'll know which ...

AAFES

Customer Experience Associate

Lakehurst, NJ · On-site

$15.92 - $22.84/hr

Responsible for driving the customer experience through proactive and customer focused behaviors ... Will assist with determining minor alterations and submission of certification, as needed. Actively ...

Weis

Customer Experience Associate

Macungie, PA

$16 - $21.50/hr

... The Customer Experience Associate is responsible for the functions below, in addition to other ... May also be called upon to assist in other departments. SUPERVISORY RESPONSIBILITIES This position ...

Kemin

Customer Experience Specialist

Verona, MO

$15 - $18.75/hr

The Customer Experience Specialist will assist customers and support our sales team. They will work independently to ensure customers are happy with our services and products, as well as handle both ...

Exchange

Customer Experience Associate

Medicine Park, OK

$15.75 - $21/hr

As a Customer Experience Associate at Military Clothing, you'll be responsible for helping our ... to assist with sizing, finding pins, and anything else they will need. You'll remain up to date ...

New

Weis

Customer Experience Associate

Lancaster, PA

$16 - $21.50/hr

... The Customer Experience Associate is responsible for the functions below, in addition to other ... May also be called upon to assist in other departments. SUPERVISORY RESPONSIBILITIES This position ...

Weis

Customer Experience Associate

Palmyra, PA

$16.25 - $21.75/hr

... The Customer Experience Associate is responsible for the functions below, in addition to other ... May also be called upon to assist in other departments. SUPERVISORY RESPONSIBILITIES This position ...

Weis Markets

Customer Experience Associate

Chambersburg, PA · On-site

$16.50 - $22/hr

Location Address: 49 Warm Spring Rd ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience ... May also be called upon to assist in other departments. SUPERVISORY RESPONSIBILITIES This position ...

The Exchange

As a Customer Experience Associate at the Express, you will assist customers in finding what they are looking for and ensure the Express is stocked with the products customers want. You'll know which ...

next page

Showing results 1-20

All JobsCustomer Experience JobsCustomer Experience Assistant Jobs

Customer Experience Assistant information

See salary details

$15

$20

$24

How much do customer experience assistant jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for customer experience assistant in the United States is $20.59, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $22.12 per hour, depending on experience, location, and employer.

How does a Customer Experience Assistant typically collaborate with other departments to resolve customer issues?

Customer Experience Assistants often work closely with teams such as sales, technical support, and product management to resolve complex customer issues. When a customer inquiry goes beyond basic troubleshooting, the assistant coordinates with the appropriate department to gather accurate information or escalate cases as needed. Effective communication and teamwork are essential, as these collaborations ensure that customers receive prompt, thorough solutions. This cross-functional approach also helps Customer Experience Assistants build strong relationships within the organization and gain insights into different business areas.

What are the key skills and qualifications needed to thrive as a Customer Experience Assistant, and why are they important?

To thrive as a Customer Experience Assistant, you need strong customer service skills, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with CRM software, point-of-sale systems, and basic office applications is typically required. Outstanding communication, patience, and a positive attitude help you exceed customer expectations and resolve issues effectively. These skills ensure customers receive excellent service, fostering loyalty and enhancing the company's reputation.

What are Customer Experience Assistants?

Customer Experience Assistants are professionals who interact directly with customers to ensure they have a positive experience with a company’s products or services. Their responsibilities typically include responding to inquiries, resolving complaints, providing information, and sometimes assisting with sales or technical support. They play a key role in building customer loyalty and representing the company's values. Customer Experience Assistants work across various industries, including retail, hospitality, and online services. Strong communication and problem-solving skills are essential for success in this role.

What is the difference between Customer Experience Assistant vs Customer Service Representative?

AspectCustomer Experience AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service certificationsHigh school diploma; often requires customer service training or certifications
Work EnvironmentRetail stores, call centers, online support platformsCall centers, retail, corporate offices
Employer & Industry UsageRetail, hospitality, e-commerceTelecommunications, retail, banking
Common Search & Comparison IntentUnderstanding roles in customer experience and supportHandling customer inquiries and issues

The Customer Experience Assistant focuses on enhancing overall customer satisfaction and engagement, often working across multiple touchpoints. In contrast, the Customer Service Representative primarily handles direct customer inquiries and resolves issues. While both roles require strong communication skills and customer-focused credentials, the Customer Experience Assistant typically emphasizes proactive engagement and experience improvement, whereas the Customer Service Representative concentrates on reactive support.

What cities are hiring for Customer Experience Assistant jobs? Cities with the most Customer Experience Assistant job openings:
What are the most commonly searched types of Customer Experience jobs? The most popular types of Customer Experience jobs are:
What states have the most Customer Experience Assistant jobs? States with the most job openings for Customer Experience Assistant jobs include:
Customer Experience Assistant jobs near you
Infographic showing various Customer Experience Assistant job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $42,834 per year, or $20.6 per hour.
Customer Experience Associate

Customer Experience Associate

Army & Air Force Exchange Service

Fort Polk, LA

$15 - $20/hr

Other

Medical, Dental, Life, Retirement, PTO

Re-posted 17 days ago

Army & Air Force Exchange Service rating

6.0

Company rating: 6.0 out of 10

Based on 164 frontline employees who took The Breakroom Quiz

371st of 727 rated retailers

Job description

Your Fort Polk Exchange is looking for talent like YOU to be an integral part of our award-winning team! 
Interested in working at a particular location?  Have questions? Call the Fort Polk Exchange Recruiting Office at 337-537-0268 or 318-741-3255
We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!
As a Roving Store Worker at the Express, you will assist customers in finding what they are looking for and ensure the Express is stocked with the products customers want. You'll know which products will meet customer's needs and stay up to date on trends. With your knowledge and helpful suggestions, customers will continue to shop the Exchange. You will prioritize customer needs over tasks and grow sales by maintaining merchandise, signs and labels on the sales floor.
We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. You'll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD.
So what can you expect as a Customer Experience Associate - Express at the Exchange?
  • Greet every customer with eye contact and smile in your authentic way
  • Acknowledge every waiting customer as soon as they arrive to the Express to let them know you'll be right with them
  • Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer
  • Ensure customers have an extraordinary experience while shopping
  • Complete transactions accurately and efficiently while engaging customers in appropriate conversation
We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!

What Army & Air Force Exchange Service employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Army and Air Force Exchange logo

About Army and Air Force Exchange

Sourced by ZipRecruiter

The Army and Air Force Exchange is a unique entity within the retail industry, providing goods and services to military personnel. Headquartered in Dallas, Texas, the company has been serving the U.S armed forces since 1895. The organization operates thousands of facilities worldwide, including department stores, convenience stores, restaurants, movie theaters, and an e-commerce site, shopmyexchange.com. Serving millions of active-duty military members, reservists, retired service members, and their family, the Exchange is committed to the core values of family serving family, respect everyone, courage to use good judgment, and passion for their customers.

Industry

Wholesale

Company size

10,000+ Employees

Headquarters location

Dallas, TX, US

View All Army and Air Force Exchange Jobs

Apply