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Annuity Customer Service Jobs (NOW HIRING)

Americo

Customer Experience Center Associate

Saint Joseph, MO · On-site

$12.25 - $16.75/hr

Provide professional, courteous, and empathetic service to Americo life insurance and annuity customers through inbound phone, email, and written contacts. * Answer inquiries and process requests ...

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How much do annuity customer service jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for annuity customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

Annuity customer service roles typically do not pay $4,000 a week without specialized experience or advanced skills. High-paying jobs that can reach this level without a degree are rare and often involve sales, entrepreneurship, or skilled trades such as real estate, certain sales positions, or technical roles with certifications. Most roles offering this income level require significant experience, performance-based incentives, or entrepreneurial effort.

What is an annuity customer?

An annuity customer is an individual who purchases or holds an annuity product, which is a financial contract with an insurance company that provides income payments, often for retirement. Annuity customer service representatives assist these clients with account management, policy details, and claims processing, requiring knowledge of financial products and customer support skills.

What is an annuity job description?

An annuity customer service job involves assisting clients with their annuity accounts, answering questions about policy features, processing transactions, and resolving issues. The role requires strong communication skills, knowledge of financial products, and familiarity with customer management tools. It often involves working in a financial services environment and may require relevant certifications or training.

What are the key skills and qualifications needed to thrive in the Annuity Customer Service position, and why are they important?

To excel as an Annuity Customer Service professional, you need strong knowledge of annuity products, customer support experience, and typically a high school diploma or higher. Familiarity with CRM software, call center platforms, and sometimes FINRA or state insurance licenses may be preferred or required. Excellent communication, patience, and problem-solving abilities are vital for handling sensitive financial inquiries and building trust with clients. These skills ensure accurate assistance, regulatory compliance, and positive customer experiences in the financial services industry.

What are the typical daily responsibilities of someone working in Annuity Customer Service?

Annuity Customer Service representatives spend much of their day assisting clients with questions about their annuity contracts, explaining account features, and processing policy changes or withdrawals. They often interact with customers via phone, email, or online chat and may also collaborate with sales agents or compliance departments to resolve complex issues. Staying up to date on product changes and regulatory requirements is a regular part of the job. This role is ideal for individuals who enjoy problem-solving and providing excellent service in a fast-paced financial services environment.

What is the highest paying customer service job?

In customer service roles, senior positions such as customer service managers, account managers, or specialized roles like technical support managers tend to have the highest salaries. These roles often require extensive experience, leadership skills, and sometimes industry-specific certifications, and they can offer salaries exceeding $70,000 annually depending on the industry and location.

What is an Annuity Customer Service job?

An Annuity Customer Service job involves assisting customers with inquiries about their annuity policies, including payments, withdrawals, contract details, and beneficiary information. Representatives help resolve issues, provide policy updates, and ensure a smooth customer experience. They may also guide customers through policy changes or claims processes while maintaining compliance with financial regulations. Strong communication and problem-solving skills are essential in this role.

More about Annuity Customer Service jobs
What are the most commonly searched types of Annuity Customer Service jobs? The most popular types of Annuity Customer Service jobs are:
What job categories do people searching Annuity Customer Service jobs look for? The top searched job categories for Annuity Customer Service jobs are:
Annuity Customer Service jobs near you
Infographic showing various Annuity Customer Service job openings in the United States as of July 2026, with employment types broken down into 21% Locum Tenens, 68% Full Time, 7% Part Time, and 4% Summer. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Pet Ins & Annuity Customer Rep

Pet Ins & Annuity Customer Rep

Physicians Mutual Insurance Company, Inc.

Omaha, NE • On-site

$38K - $52K/yr

Full-time

Medical, Dental, Life, Retirement

Posted 21 days ago

Job description

Overview
Physicians Mutual is seeking a Pet Insurance & Annuity Customer Representative to provide exceptional service and support to pet insurance customers, annuity contract owners, agents, brokers, financial institutions and other stakeholders. In this role, you will handle customer inquiries, process service requests, and serve as a trusted resource for product information, contract provisions, claims and account maintenance. You will play a key role in ensuring accurate, timely and customer-focused service while supporting both Pet Insurance and Annuity operations.
Responsibilities
  • Respond to inbound customer inquiries regarding pet insurance and annuity products, contract provisions, account values, claims and service requests.
  • Process and manage customer transactions, including withdrawals, surrenders, beneficiary updates, ownership changes and other account maintenance requests.
  • Review correspondence, determine appropriate actions and ensure service requests are completed accurately and efficiently.
  • Research and resolve customer issues, complaints and complex service inquiries while providing clear and professional communication.
  • Maintain accurate documentation of customer interactions and transactions within company systems.
  • Place outbound calls as needed to respond to customer inquiries or gather additional information.
  • Promote company products and services while delivering a positive customer experience.
  • Support departmental projects, reporting and other administrative responsibilities as assigned.

Qualifications
  • High school diploma or equivalent required.
  • 1+ years of customer service required.
  • Strong communication, problem-solving and organizational skills.
  • Ability to manage multiple priorities and work effectively across different lines of business.
  • Strong attention to detail and commitment to accuracy.
  • Proficiency in Microsoft Office applications, particularly Excel.
  • Ability to learn insurance products, contract provisions and company procedures.
  • Comfortable working independently and collaboratively in a team environment.
  • Experience with financial services, annuities, insurance products or claims processing is a plus.

About Us
Health. Life. Retirement. The Physicians Mutual family empowers people from all walks of life to enjoy the financial security they deserve. That's what Insurance for all of us® is about.
The Physicians Mutual family includes Physicians Mutual Insurance Company, Physicians Life Insurance Company and Physicians Select Insurance Company. Physicians Mutual offers reliable dental and supplemental health insurance, and pet insurance. Physicians Life provides important life insurance, Medicare Supplement insurance and coverage for funeral pre-planning. Physicians Select Insurance Company additionally offers exclusive Medicare Supplement insurance.
Since our start in 1902, our dedication to delivering on our promise has helped make us one of the nation's leading health and life insurance providers. In fact, we are rated in the top 1% of insurance companies. We consistently maintain some of the highest financial strength ratings in the nation from independent insurance analysts, including A.M. Best Company and Weiss Ratings, ensuring we'll be there for our policyowners and our employees far into the future.
But the achievement we're most proud of? We have a 95% customer satisfaction rating - a true sign of a company dedicated to embodying its vision.

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