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Customer Experience Associate Jobs (NOW HIRING)

Weis

Customer Experience Associate

Williamsport, PA · On-site

$15 - $20/hr

Location Address: 1916 Lycoming Creek Road ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned:

Weis

Customer Experience Associate

Fredericksburg, VA · On-site

$16.25 - $21.75/hr

Location Address: 10871 Tidewater Trail ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned:

Weis Markets

Customer Experience Associate

Johnstown, PA

$16.25 - $21.75/hr

Location Address: 2600 Willow Street Pike Suite 5 The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned: * Smiles and greets customers ...

Weis Markets

Customer Experience Associate

Lancaster, PA

$16 - $21.50/hr

Location Address: 1700 Fruitville Pike Ste A ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned:

Weis

Customer Experience Associate

Hummelstown, PA · On-site

$15.50 - $20.75/hr

Location Address: 1130 Mae Street ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned: * Smiles and ...

Weis Markets

Customer Experience Associate

Chambersburg, PA · On-site

$16.50 - $22/hr

Location Address: 49 Warm Spring Rd ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned: * Smiles ...

Weis Markets

Customer Experience Associate

Clarks Summit, PA · On-site

$15.25 - $20.50/hr

Location Address: 1020 Northern Boulevard ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned:

Weis Markets

Customer Experience Associate

Huntingdon, PA · On-site

$14.75 - $19.50/hr

Location Address: 2100 County Line Road ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned:

Weis Markets

Customer Experience Associate

Newton, NJ · On-site

$15.92 - $23/hr

Location Address: 121 Water Street ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned: * Smiles ...

The Exchange

Customer Experience Associate

Fort Irwin, CA · On-site

$16.50 - $22/hr

As a Customer Experience Associate at the Exchange, you will be a part of an award-winning team. We are committed to hiring our military members and their families, along with anyone that wants to ...

Weis Markets

Customer Experience Associate

Eldersburg, MD · On-site

$15/hr

Location Address: 6375 Monroe Ave ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned: * Smiles and ...

Weis Markets

Customer Experience Associate

Jersey Shore, PA · On-site

$15.50 - $20.50/hr

Location Address: 1440 Allegheny Street ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned:

Weis

Customer Experience Associate

Carlisle, PA · On-site

$16 - $21.50/hr

Location Address: 351 East High Street ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned:

Weis Markets

Customer Experience Associate

Chambersburg, PA · On-site

$16.50 - $22/hr

Location Address: 1056 Wayne Avenue ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned: * Smiles ...

Weis Markets

Customer Experience Associate

Lansdale, PA · On-site

$16 - $21.25/hr

Location Address: 1551 Valley Forge Road ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned:

Weis Markets

Customer Experience Associate

Berwick, PA · On-site

$15.75 - $21.25/hr

Location Address: 1105 Chestnut Street ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned:

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How much do customer experience associate jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for customer experience associate in the United States is $18.53, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $21.15 per hour, depending on experience, location, and employer.

What Is a Customer Experience Associate?

A customer experience associate ensures that customers who interact with the company’s products or services have a positive experience. You find customer experience associates in a variety of settings, such as retail stores, tourist locations like campgrounds and wineries, and health care supply companies. As a customer experience associate, your job duties include greeting guests, helping them find products, learning what they are looking for in a service, or resolve a complaint. To become a customer experience associate, you need a high school diploma or equivalent and a friendly, outgoing demeanor.

What are the key skills and qualifications needed to thrive as a Customer Experience Associate, and why are they important?

To thrive as a Customer Experience Associate, you need strong communication, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, helpdesk software, and sometimes certifications like CXPA are typically beneficial. Active listening, patience, and adaptability are soft skills that help you exceed customer expectations and resolve issues effectively. These skills and qualities are crucial for building positive customer relationships, ensuring satisfaction, and supporting business retention goals.

What are some common challenges Customer Experience Associates face, and how can they effectively handle them?

Customer Experience Associates often encounter challenges such as managing difficult customer interactions, adapting to rapidly changing product information, and balancing multiple tasks simultaneously. Success in this role requires patience, strong communication skills, and the ability to remain calm under pressure. Leveraging available resources—such as updated knowledge bases, support from teammates and supervisors, and ongoing training—helps associates resolve issues efficiently and maintain a positive customer experience. Regular feedback sessions and collaboration with other departments also enable associates to stay informed and improve their service.

What does a Customer Experience Associate do?

A Customer Experience Associate is responsible for ensuring that customers have a positive and seamless experience with a company's products or services. They typically handle customer inquiries, resolve issues, provide guidance, and gather feedback to help improve the service or product. Their role often involves communication through phone, email, chat, or in-person interactions. By acting as a bridge between the customer and the company, they help build brand loyalty and satisfaction.
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What states have the most Customer Experience Associate jobs? States with the most job openings for Customer Experience Associate jobs include:
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Customer Experience Associate jobs near you
Infographic showing various Customer Experience Associate job openings in the United States as of May 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $38,541 per year, or $18.5 per hour.

Customer Experience Associate

Weis

Williamsport, PA • On-site

$15 - $20/hr

Part-time

Posted 22 days ago

Job description

Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and communities? That's WEIS!

Location Address:

1916 Lycoming Creek Road

Job Description:

ESSENTIAL DUTIES AND RESPONSIBILITIES

The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned:

  • Smiles and greets customers, answers customer questions and helps resolve customer concerns promptly, in a polite and professional manner. Follows company policies relating to customer check out to increase customer satisfaction.
  • Operates front end scanning equipment and cash register. Performs all related check out procedures including properly and efficiently bagging merchandise and placing merchandise in customer's cart.
  • Maintains accuracy during the transaction, ensuring the customer is charged for all items and appropriate funds are collected, including cash, checks, electronic payment and coupons. Maintains proper security measures and cash drawer accounting procedures, avoiding overages and/or shortages. Follows all store and legal guidelines regarding sale of tobacco and alcohol.
  • Maintains knowledge of weekly ads, marketing promotions and store layout to answer customer questions.
  • Responsible for general sanitation in the department. Follows cleaning schedules and department guidelines to ensure that work areas, equipment, counters, display cases, etc. are well maintained, clean and meet all health and OSHA requirements. Disposes of trash properly.
  • Ensures smooth function of department and store by cooperating with co-workers and supervisors. Responsible to continuously improve job performance.
  • Responsible for utilization of all company provided Personal Protected Equipment (PPE). Including but not limited to cut resistant gloves, safety cutters, company sponsored footwear, etc.
  • May also be called upon to assist in other departments.

SUPERVISORY RESPONSIBILITIES

This position currently has no supervisory responsibilities.

QUALIFICATION REQUIREMENTS

To perform this job successfully, the associate must be able to perform each essential duty satisfactorily with or without an accommodation. The requirements listed below are representative of the knowledge, skills, and/or abilities required:

Education and/or experience completed or working towards a High School Diploma or General Education Degree (GED). No prior experience required.

Weis Markets is an Equal Opportunity Employer: Weis Markets is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of actual or perceived age, sex, sexual orientation, race, color, creed, religion, familial status, ethnicity, national origin, citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with a disability may be entitled to a reasonable accommodation under terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ways things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Weis Markets.

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