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Customer Experience Associate Ii Jobs (NOW HIRING)

Suits 20/20

Customer Experience Associate

Niles, IL · On-site

$18 - $21/hr

Customer experience associate is the first line of contact with the customers for any business. So, that means that we need a person who fully understands the importance of this job and is willing to ...

Army and Air Force Exchange

$14.75 - $19.75/hr

As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We ... And by joining us, you'll be a part of something great- we give back 2/3rd of our earnings annually ...

The Exchange

$14.75 - $19.50/hr

As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We ... And by joining us, you'll be a part of something great- we give back 2/3rd of our earnings annually ...

JACK Main

Customer Experience Associate

Cleveland, OH

$16 - $21.25/hr

Customer Experience Associate The Customer Experience Associate will also work with multiple teams to improve the customer experience and ensure all customers have a positive experience within the ...

The Exchange

Customer Experience Associate

Fort Irwin, CA

$16.50 - $22/hr

As a Customer Experience Associate at the Exchange, you will be a part of an award-winning team. We ... And by joining us, you'll be a part of something great- we give back 2/3rd of our earnings annually ...

The Exchange

Customer Experience Associate

Fort Eisenhower, GA · On-site

$15 - $20/hr

As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We ... And by joining us, you'll be a part of something great- we give back 2/3rd of our earnings annually ...

Exchange

Customer Experience Associate

Fort Jackson, SC

$15.50 - $20.50/hr

As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We ... And by joining us, you'll be a part of something great- we give back 2/3rd of our earnings annually ...

The Exchange

Customer Experience Associate

Edwards, CA

$16.75 - $22.25/hr

As a Customer Experience Associate at the Exchange, you will be a part of an award-winning team. We ... And by joining us, you'll be a part of something great- we give back 2/3rd of our earnings annually ...

Exchange

Customer Experience Associate

Edwards, CA

$16.75 - $22.25/hr

As a Customer Experience Associate at the Exchange, you will be a part of an award-winning team. We ... And by joining us, you'll be a part of something great- we give back 2/3rd of our earnings annually ...

The Exchange

Customer Experience Associate

Edwards, CA

$16.75 - $22.25/hr

As a Customer Experience Associate at the Exchange, you will be a part of an award-winning team. We ... And by joining us, you'll be a part of something great- we give back 2/3rd of our earnings annually ...

Weis

Customer Experience Associate

Boonsboro, MD · On-site

$15/hr

... The Customer Experience Associate is responsible for the functions below, in addition to other ... and have two supplemental medical plan options, the Advantage and Elite plans, dental, vision ...

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Customer Experience Associate Ii information

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How much do customer experience associate ii jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for customer experience associate ii in the United States is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

What are Customer Experience Associate II roles?

Customer Experience Associate II positions are frontline roles focused on assisting customers with inquiries, resolving issues, and ensuring a positive overall experience with the company’s products or services. Individuals in these roles handle customer communications through various channels such as phone, email, or chat, and often deal with more complex or escalated cases compared to entry-level associates. They may also assist in training new team members and providing feedback to improve customer service processes. Strong communication, problem-solving skills, and a customer-centric attitude are essential for success in this position.

What are the key skills and qualifications needed to thrive as a Customer Experience Associate II, and why are they important?

To thrive as a Customer Experience Associate II, you need excellent communication skills, problem-solving abilities, and prior experience in customer service, often supported by a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and basic office applications is typically required. Strong interpersonal skills, patience, and adaptability help you build rapport with customers and resolve issues effectively. These skills and qualities are crucial for delivering high-quality service and ensuring customer satisfaction in a competitive business environment.

How does a Customer Experience Associate II typically collaborate with other departments to resolve customer issues?

As a Customer Experience Associate II, you will frequently work with teams such as technical support, product development, and sales to address customer concerns efficiently. This role often involves acting as a liaison, relaying customer feedback and ensuring that complex issues are escalated and resolved promptly. Effective communication and teamwork are essential, as you may participate in cross-functional meetings or collaborate on process improvements to enhance the overall customer experience.
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What cities are hiring for Customer Experience Associate Ii jobs? Cities with the most Customer Experience Associate Ii job openings:
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Customer Experience Associate Ii jobs near you
Infographic showing various Customer Experience Associate Ii job openings in the United States as of June 2026, with employment types broken down into 76% Full Time, 13% Part Time, 2% Temporary, and 9% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $35,647 per year, or $17.1 per hour.

Customer Experience Associate

Suits 20/20

Niles, IL • On-site

$18 - $21/hr

Full-time

Posted 12 days ago

Job description

About Us

Suits 20/20 is a proudly employee-owned men’s and boy’s clothing store located in Niles, Illinois. We specialize in tailored clothing, formal wear, and sportswear, offering exceptional value and fast, high-quality alterations.

As an employee-owned company, every team member has a direct stake in our success. We take pride in delivering an outstanding shopping experience where customers feel confident, well taken care of, and excited about how they look.

Key Responsibilities
  • Greet customers warmly and assist with their needs in a professional and approachable manner
  • Operate the point-of-sale system accurately and efficiently
  • Handle customer inquiries, concerns, and special requests with care and attention
  • Support sales and tailoring teams to ensure a seamless in-store experience
  • Assist with inventory tasks, including stock counts and organization
  • Help maintain a clean, organized, and welcoming store environment
  • Participate in store initiatives such as promotions, events, and seasonal merchandising
  • Contribute to a positive, team-oriented culture where everyone’s input is valued
Customer Experience Associate Job Description

We are looking for a Customer Experience Associate who will always be on top of their performance and make a contribution to the overall excellence of our customer service.

Customer experience associate is the first line of contact with the customers for any business. So, that means that we need a person who fully understands the importance of this job and is willing to show all the dedication needed.

Customer service is important for building trust with customers, so our perfect candidate must have great organizational and communication skills.

A perfect candidate that we have in mind must be creative, organized, and highly skilled in processing customer adjustments and maintaining financial accounts.

By analyzing customer needs and collecting customer information, our customer experience associate recommends potential services and products to management. By accomplishing related results, our top-quality candidate contributes to the team effort.

Responsibilities of a Customer Experience Associate
  • Answers service and product questions to attract potential customers.
  • Recommends other services and products based on the known information.
  • Records account information to open customer accounts.
  • Updates account information.
  • Maintains customer records.
  • Resolves service and product problems.
  • Clarifies customers' complaints.
  • Determines the cause of the problem.
  • Provides adequate solutions to problems according to the policy.
Customer Experience Associate Qualifications
  • Strong Attention to detail
  • Resolving conflict
  • Phone skills
  • Listening
  • Cash Handling
  • Willingness to learn and grow
  • Market Knowledge
  • Problem-solving
  • Quality focus
  • Communication skills
  • Customer service

Suits 20/20 is a proudly employee-owned men’s and boy’s clothing store located in Niles, Illinois. We specialize in offering tailored clothing, formal wear, and sportswear. Our team is dedicated to providing exceptional customer service, ensuring every customer finds the perfect fit and style for their needs. As an employee-owned company, each team member has a stake in our success and is committed to delivering an outstanding shopping experience.