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Customer Experience Associate Ii Jobs (NOW HIRING)

The Exchange

Customer Experience Associate

Eglin, FL

$15 - $20/hr

As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We ... And by joining us, you'll be a part of something great- we give back 2/3rd of our earnings annually ...

Army and Air Force Exchange

$14.75 - $19.50/hr

As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We ... And by joining us, you'll be a part of something great- we give back 2/3rd of our earnings annually ...

The Exchange

Customer Experience Associate

Fort Novosel, AL · On-site

$15.50 - $20.75/hr

... TEMPORARY As a Customer Experience Associate at the Exchange, you will be a part of an award ... And by joining us, you'll be a part of something great- we give back 2/3rd of our earnings annually ...

Army & Air Force Exchange Service

$14.75 - $19.50/hr

As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We ... And by joining us, you'll be a part of something great- we give back 2/3rd of our earnings annually ...

Weis

Customer Experience Associate

Callaway, MD

$22/hr

... The Customer Experience Associate is responsible for the functions below, in addition to other ... and have two supplemental medical plan options, the Advantage and Elite plans, dental, vision ...

AAFES

Customer Experience Associate

Gordon, GA · On-site

$15 - $20.54/hr

As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We ... And by joining us, you'll be a part of something great- we give back 2/3rd of our earnings annually ...

Exchange

Customer Experience Associate

Hurlburt Field, FL · On-site

$15 - $20/hr

As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We ... And by joining us, you'll be a part of something great- we give back 2/3rd of our earnings annually ...

Weis

Customer Experience Associate

Leonardtown, MD

$15/hr

... The Customer Experience Associate is responsible for the functions below, in addition to other ... and have two supplemental medical plan options, the Advantage and Elite plans, dental, vision ...

Weis

Customer Experience Associate

Callaway, MD

$22/hr

... The Customer Experience Associate is responsible for the functions below, in addition to other ... and have two supplemental medical plan options, the Advantage and Elite plans, dental, vision ...

Exchange

Customer Experience Associate

Fort Jackson, SC

$15.50 - $20.50/hr

As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We ... And by joining us, you'll be a part of something great- we give back 2/3rd of our earnings annually ...

Weis

Customer Experience Associate

Callaway, MD

$22/hr

... The Customer Experience Associate is responsible for the functions below, in addition to other ... and have two supplemental medical plan options, the Advantage and Elite plans, dental, vision ...

Weis

Customer Experience Associate

Boonsboro, MD · On-site

$15/hr

... The Customer Experience Associate is responsible for the functions below, in addition to other ... and have two supplemental medical plan options, the Advantage and Elite plans, dental, vision ...

Weis

Customer Experience Associate

Leonardtown, MD

$15/hr

... The Customer Experience Associate is responsible for the functions below, in addition to other ... and have two supplemental medical plan options, the Advantage and Elite plans, dental, vision ...

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Customer Experience Associate Ii information

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How much do customer experience associate ii jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for customer experience associate ii in the United States is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

What are Customer Experience Associate II roles?

Customer Experience Associate II positions are frontline roles focused on assisting customers with inquiries, resolving issues, and ensuring a positive overall experience with the company’s products or services. Individuals in these roles handle customer communications through various channels such as phone, email, or chat, and often deal with more complex or escalated cases compared to entry-level associates. They may also assist in training new team members and providing feedback to improve customer service processes. Strong communication, problem-solving skills, and a customer-centric attitude are essential for success in this position.

What are the key skills and qualifications needed to thrive as a Customer Experience Associate II, and why are they important?

To thrive as a Customer Experience Associate II, you need excellent communication skills, problem-solving abilities, and prior experience in customer service, often supported by a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and basic office applications is typically required. Strong interpersonal skills, patience, and adaptability help you build rapport with customers and resolve issues effectively. These skills and qualities are crucial for delivering high-quality service and ensuring customer satisfaction in a competitive business environment.

How does a Customer Experience Associate II typically collaborate with other departments to resolve customer issues?

As a Customer Experience Associate II, you will frequently work with teams such as technical support, product development, and sales to address customer concerns efficiently. This role often involves acting as a liaison, relaying customer feedback and ensuring that complex issues are escalated and resolved promptly. Effective communication and teamwork are essential, as you may participate in cross-functional meetings or collaborate on process improvements to enhance the overall customer experience.
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What cities are hiring for Customer Experience Associate Ii jobs? Cities with the most Customer Experience Associate Ii job openings:
What job categories do people searching Customer Experience Associate Ii jobs look for? The top searched job categories for Customer Experience Associate Ii jobs are:
Customer Experience Associate Ii jobs near you
Infographic showing various Customer Experience Associate Ii job openings in the United States as of June 2026, with employment types broken down into 76% Full Time, 13% Part Time, 2% Temporary, and 9% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $35,647 per year, or $17.1 per hour.

Customer Experience Associate

TelyRx

Clearwater Beach, FL

$20/hr

Other

Medical, Dental, Vision, Retirement

Posted 7 days ago

Job description

Customer Experience Associate (Full-Time, In-Person)

Flexible schedule | Daytime, evening, and weekend shifts available

Join our dynamic team as a Customer Experience Associate, where your empathy, attention to detail, and passion for patient care help shape the future of healthcare delivery. At TelyRx, you'll ensure every customer feels supported, valued, and empowered on their health journey.

Access to essential medicines should be simple, convenient, and readily available. Our mission is to help people get their necessary medications by removing unnecessary barriers and streamlining the process. No insurance, no hassle, no hoops—just fast, reliable care.

We believe healthcare should be inclusive, accessible, and easy. By leveraging technology and a patient-centered approach, TelyRx is transforming how people experience pharmacy care. Join us in creating a healthier, more accessible future.

As a Customer Experience Associate, you'll play a key role in providing personalized support to our patients. Whether you have pharmacy experience or a background in healthcare or customer service, this role is perfect for empathetic individuals passionate about making a real difference in people's lives.

You'll assist customers with medication needs, answer questions, and resolve concerns in a way that builds trust and loyalty. We offer a flexible schedule and are currently seeking individuals who are available for daytime, evening, and weekend shifts.

Key details:

  • Pay: $20/hour
  • Schedule flexibility: M-F 2:00 PM - 10:00 PM
  • Location: Clearwater, FL (In-person)

Responsibilities:

  • Provide thoughtful, empathetic support via email, phone, chat, and messaging systems.
  • Help customers navigate their medication orders and resolve issues quickly and personally.
  • Build long-term relationships with patients by offering helpful product and service advice.
  • Maintain up-to-date knowledge of TelyRx products and offerings in a fast-changing environment.
  • Support a smooth and hassle-free pharmacy experience using your healthcare knowledge and people skills.
  • Report customer trends, feedback, and insights to the team.
  • Meet and exceed performance targets while maintaining attention to detail and quality.

Requirements:

  • Empathy first: A passion for helping others and delivering a truly supportive patient experience.
  • Experience: 2+ years in any customer-facing role (bonus if you have pharmacy, healthcare, or medical experience).
  • Communication skills: Strong writing, spelling, and verbal communication.
  • Problem solver: Quick thinker with a solutions-oriented
  • Tech-savvy: Comfortable navigating multiple systems and information sources.

Perks & benefits:

  • $20/hour starting pay
  • Health, dental, and vision insurance
  • 401(k) plan
  • Opportunities for growth in a mission-driven, fast-paced company
  • Flexible scheduling to fit your life

Join us! Whether you're experienced in pharmacy or just passionate about making healthcare better, TelyRx is looking for team members who care. If you thrive in a fast-paced, patient-centered environment and want to help people get the medications they need—we'd love to meet you.

Apply