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Customer Experience Associate Ii Jobs (NOW HIRING)

The Exchange

Customer Experience Associate

Fort Irwin, CA · On-site

$16.50 - $22/hr

As a Customer Experience Associate at the Exchange, you will be a part of an award-winning team. We ... And by joining us, you'll be a part of something great- we give back 2/3rd of our earnings annually ...

Weis

Customer Experience Associate

La Plata, MD · On-site

$15/hr

... The Customer Experience Associate is responsible for the functions below, in addition to other ... and have two supplemental medical plan options, the Advantage and Elite plans, dental, vision ...

The Exchange

Customer Experience Associate

Fort Jackson, SC

$15.50 - $20.50/hr

As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We ... And by joining us, you'll be a part of something great- we give back 2/3rd of our earnings annually ...

Exchange

Customer Experience Associate

Fort Jackson, SC

$15.50 - $20.50/hr

As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We ... And by joining us, you'll be a part of something great- we give back 2/3rd of our earnings annually ...

The Exchange

Customer Experience Associate

Fort Liberty, NC · On-site

$16 - $21.50/hr

As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We ... And by joining us, you'll be a part of something great- we give back 2/3rd of our earnings annually ...

Exchange

Customer Experience Associate

Fort Jackson, SC · On-site

$15.50 - $20.50/hr

As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We ... And by joining us, you'll be a part of something great- we give back 2/3rd of our earnings annually ...

Weis Markets

Customer Experience Associate

Parkville, MD · On-site

$15/hr

... The Customer Experience Associate is responsible for the functions below, in addition to other ... and have two supplemental medical plan options, the Advantage and Elite plans, dental, vision ...

Weis

Customer Experience Associate

Baltimore, MD · On-site

$15/hr

... The Customer Experience Associate is responsible for the functions below, in addition to other ... and have two supplemental medical plan options, the Advantage and Elite plans, dental, vision ...

New

Weis Markets

Customer Experience Associate

Solomons, MD · On-site

$22/hr

... The Customer Experience Associate is responsible for the functions below, in addition to other ... and have two supplemental medical plan options, the Advantage and Elite plans, dental, vision ...

AAFES

Customer Experience Associate

Fort Irwin, CA · On-site

$16.50 - $22/hr

As a Customer Experience Associate at the Exchange, you will be a part of an award-winning team. We ... And by joining us, you'll be a part of something great- we give back 2/3rd of our earnings annually ...

Weis

Customer Experience Associate

Woodlawn, MD · On-site

$15/hr

... The Customer Experience Associate is responsible for the functions below, in addition to other ... and have two supplemental medical plan options, the Advantage and Elite plans, dental, vision ...

Weis

Customer Experience Associate

Leonardtown, MD · On-site

$15/hr

... The Customer Experience Associate is responsible for the functions below, in addition to other ... and have two supplemental medical plan options, the Advantage and Elite plans, dental, vision ...

Weis

Customer Experience Associate

Lusby, MD · On-site

$15/hr

... The Customer Experience Associate is responsible for the functions below, in addition to other ... and have two supplemental medical plan options, the Advantage and Elite plans, dental, vision ...

CTI

Customer Experience Associate

MO · On-site

$45K - $55K/yr

Our Customer Experience Associates are sharp, friendly administrative professionals who work ... High school diploma or equivalent required * 1-2 years of corporate or administrative experience ...

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Customer Experience Associate Ii information

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How much do customer experience associate ii jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for customer experience associate ii in the United States is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

What is a customer experience associate ii?

Customer Experience Associate II positions are frontline roles focused on assisting customers with inquiries, resolving issues, and ensuring a positive overall experience with the company’s products or services. Individuals in these roles handle customer communications through various channels such as phone, email, or chat, and often deal with more complex or escalated cases compared to entry-level associates. They may also assist in training new team members and providing feedback to improve customer service processes. Strong communication, problem-solving skills, and a customer-centric attitude are essential for success in this position.

What are the key skills and qualifications needed to thrive as a customer experience associate ii?

To thrive as a Customer Experience Associate II, you need excellent communication skills, problem-solving abilities, and prior experience in customer service, often supported by a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and basic office applications is typically required. Strong interpersonal skills, patience, and adaptability help you build rapport with customers and resolve issues effectively. These skills and qualities are crucial for delivering high-quality service and ensuring customer satisfaction in a competitive business environment.

How does a customer experience associate ii typically collaborate with other departments to resolve customer issues?

As a Customer Experience Associate II, you will frequently work with teams such as technical support, product development, and sales to address customer concerns efficiently. This role often involves acting as a liaison, relaying customer feedback and ensuring that complex issues are escalated and resolved promptly. Effective communication and teamwork are essential, as you may participate in cross-functional meetings or collaborate on process improvements to enhance the overall customer experience.

Is a customer experience associate a good job?

A customer experience associate II is a role focused on assisting customers, resolving issues, and ensuring satisfaction, often requiring strong communication and problem-solving skills. It can offer opportunities for career growth, skill development, and experience in customer service environments, with typical schedules including shifts and performance metrics to meet customer needs.

What cities are hiring for Customer Experience Associate Ii jobs?

Cities with the most Customer Experience Associate Ii job openings:

What states have the most Customer Experience Associate Ii jobs?

States with the most job openings for Customer Experience Associate Ii jobs include:

Customer Experience Associate Ii jobs near you
Infographic showing various Customer Experience Associate Ii job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $35,647 per year, or $17.1 per hour.

Customer Experience Associate

The Exchange

Fort Irwin, CA • On-site

$16.50 - $22/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 4 days ago

Job description

** $1,000 Hiring Bonus, Contact HR for details **
As a Customer Experience Associate at the Exchange, you will be a part of an award-winning team. We are committed to hiring our military members and their families, along with anyone that wants to give back to those that serve. We offer various retail opportunities- from front-end cashiers or working in our various departments, to our Express and Class 6 stores. And by joining us, you'll be a part of something great- we give back 2/3rd of our earnings annually to the military community.
We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan for qualifying associates. You'll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD.
So, what can you expect as a Customer Experience Associate at the Exchange?
  • Greet every customer with eye contact and smile in your authentic way.
  • Acknowledge every waiting customer as soon as they arrive to your lane to let them know you'll be right with them.
  • Complete transactions accurately and efficiently while engaging customers in appropriate conversation.
  • Help customers by following the proper procedure for bagging merchandise and moving large or heavy items.
We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!
Job Qualifications:
  • Able to learn and adapt to current technology needs.
  • Able to think quickly on the spot to answer customer questions.
We offer the following benefits for this position:
  • Holiday Premium Pay (Double Pay)
  • Mass Transportation Reimbursement
  • Associate Transfer Program (ATP)
  • Paid Parental Leave
  • Paid Military Leave
  • Personal Accident Insurance
  • FMLA & Administrative Leave
  • Employee Assistance Program (EAP)
*Some of the benefits listed above are subject to specific shifts and approvals per internal policies. Please contact HR for details.

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