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Customer Experience Associate Ii Jobs (NOW HIRING)

Weis

Customer Experience Associate

Lusby, MD · On-site

$15/hr

... The Customer Experience Associate is responsible for the functions below, in addition to other ... and have two supplemental medical plan options, the Advantage and Elite plans, dental, vision ...

Weis Markets

Customer Experience Associate

Callaway, MD · On-site

$15 - $22/hr

... The Customer Experience Associate is responsible for the functions below, in addition to other ... and have two supplemental medical plan options, the Advantage and Elite plans, dental, vision ...

KITH

Customer Experience Associate

Los Angeles, CA · On-site

$20.50 - $21/hr

Customer Experience Associate Location: West Hollywood store Status: Part-Time Compensation: $20.50 - $21.00/hr + Commission* Position Summary: The Kith Customer Experience Associate operates as the ...

New

The Exchange

Customer Experience Associate

Fort Eisenhower, GA · On-site

$15 - $20/hr

As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We ... And by joining us, you'll be a part of something great- we give back 2/3rd of our earnings annually ...

The Exchange

Customer Experience Associate

Fort Jackson, SC · On-site

$15.50 - $20.50/hr

As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We ... And by joining us, you'll be a part of something great- we give back 2/3rd of our earnings annually ...

Weis Markets

Customer Experience Associate

Frederick, MD · On-site

$22/hr

... The Customer Experience Associate is responsible for the functions below, in addition to other ... and have two supplemental medical plan options, the Advantage and Elite plans, dental, vision ...

Hackajob

Customer Experience Associate

Atlanta, GA · On-site

$15.75 - $21.25/hr

Customer Experience Associate (CEA I) The Customer Experience Associate (CEA I) is responsible for ... Progress toward managing more complex cases with less oversight What You'll Need: * 2 years in ...

Weis

Customer Experience Associate

Perkasie, PA

$15.75 - $21/hr

Location Address: 431 Dublin Pike ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned: * Smiles and ...

Weis

Customer Experience Associate

Easton, PA · On-site

$15.75 - $21/hr

Location Address: 3825 Sullivan Trail ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned: * Smiles ...

Army & Air Force Exchange Service

$14.50 - $19.25/hr

As a Customer Experience Associate at the Express, you will assist customers in finding what they are looking for and ensure the Express is stocked with the products customers want. You'll know which ...

The Exchange

Customer Experience Associate

Cheyenne, WY · On-site

$15.75 - $20.75/hr

As a Customer Experience Associate at the Exchange, you will be a part of an award-winning team. We ... And by joining us, you'll be a part of something great- we give back 2/3rd of our earnings annually ...

New

KITH

Customer Experience Associate

Malibu, CA · On-site

$18 - $19/hr

Kith Customer Experience Associate Location: Malibu store Status: Seasonal Compensation: $18.00 - $19.00/hr + Commissions* Position Summary: The Kith Customer Experience Associate operates as the ...

Weis Markets

Customer Experience Associate

Easton, PA · On-site

$15.50 - $20.75/hr

Location Address: 3011 William Penn Highway ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned:

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Customer Experience Associate Ii information

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How much do customer experience associate ii jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for customer experience associate ii in the United States is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

What is a customer experience associate ii?

Customer Experience Associate II positions are frontline roles focused on assisting customers with inquiries, resolving issues, and ensuring a positive overall experience with the company’s products or services. Individuals in these roles handle customer communications through various channels such as phone, email, or chat, and often deal with more complex or escalated cases compared to entry-level associates. They may also assist in training new team members and providing feedback to improve customer service processes. Strong communication, problem-solving skills, and a customer-centric attitude are essential for success in this position.

What are the key skills and qualifications needed to thrive as a customer experience associate ii?

To thrive as a Customer Experience Associate II, you need excellent communication skills, problem-solving abilities, and prior experience in customer service, often supported by a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and basic office applications is typically required. Strong interpersonal skills, patience, and adaptability help you build rapport with customers and resolve issues effectively. These skills and qualities are crucial for delivering high-quality service and ensuring customer satisfaction in a competitive business environment.

How does a customer experience associate ii typically collaborate with other departments to resolve customer issues?

As a Customer Experience Associate II, you will frequently work with teams such as technical support, product development, and sales to address customer concerns efficiently. This role often involves acting as a liaison, relaying customer feedback and ensuring that complex issues are escalated and resolved promptly. Effective communication and teamwork are essential, as you may participate in cross-functional meetings or collaborate on process improvements to enhance the overall customer experience.

Is a customer experience associate a good job?

A customer experience associate II is a role focused on assisting customers, resolving issues, and ensuring satisfaction, often requiring strong communication and problem-solving skills. It can offer opportunities for career growth, skill development, and experience in customer service environments, with typical schedules including shifts and performance metrics to meet customer needs.

What cities are hiring for Customer Experience Associate Ii jobs?

Cities with the most Customer Experience Associate Ii job openings:

What states have the most Customer Experience Associate Ii jobs?

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What are popular job titles related to Customer Experience Associate Ii jobs?

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Customer Experience Associate Ii jobs near you
Infographic showing various Customer Experience Associate Ii job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $35,647 per year, or $17.1 per hour.

Customer Experience Associate

Lusby, MD • On-site

Weis
See more jobs at Weisexternal

$15/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Job description

Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and communities? That's WEIS!

Location Address:

210 Village Center Drive

Job Description:

ESSENTIAL DUTIES AND RESPONSIBILITIES

The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned:

  • Smiles and greets customers, answers customer questions and helps resolve customer concerns promptly, in a polite and professional manner. Follows company policies relating to customer check out to increase customer satisfaction.
  • Operates front end scanning equipment and cash register. Performs all related check out procedures including properly and efficiently bagging merchandise and placing merchandise in customer's cart.
  • Maintains accuracy during the transaction, ensuring the customer is charged for all items and appropriate funds are collected, including cash, checks, electronic payment and coupons. Maintains proper security measures and cash drawer accounting procedures, avoiding overages and/or shortages. Follows all store and legal guidelines regarding sale of tobacco and alcohol.
  • Maintains knowledge of weekly ads, marketing promotions and store layout to answer customer questions.
  • Responsible for general sanitation in the department. Follows cleaning schedules and department guidelines to ensure that work areas, equipment, counters, display cases, etc. are well maintained, clean and meet all health and OSHA requirements. Disposes of trash properly.
  • Ensures smooth function of department and store by cooperating with co-workers and supervisors. Responsible to continuously improve job performance.
  • Responsible for utilization of all company provided Personal Protected Equipment (PPE). Including but not limited to cut resistant gloves, safety cutters, company sponsored footwear, etc.
  • May also be called upon to assist in other departments.

SUPERVISORY RESPONSIBILITIES

This position currently has no supervisory responsibilities.

QUALIFICATION REQUIREMENTS

To perform this job successfully, the associate must be able to perform each essential duty satisfactorily with or without an accommodation. The requirements listed below are representative of the knowledge, skills, and/or abilities required:

Education and/or experience completed or working towards a High School Diploma or General Education Degree (GED). No prior experience required.

RATE OF PAY AND BENEFITS

The hourly pay for this position starts at $15.00 and is up to $22.00.


Weis Markets offers a competitive salary with access to a variety of benefits and resources such as minimum essential coverage (MEC) Plan includes 100% in-network coverage for all preventative care services required by the Affordable Care Act (ACA), and have two supplemental medical plan options, the Advantage and Elite plans, dental, vision, short term disability, term life and AD&D, and voluntary insurance such as hospital indemnity, critical illness, 401(k) retirement savings plans, scholarship program and associate discount programs, auto and home insurance, employee assistance program, pet insurance, purchasing power and paid time off and sick pay provided the eligibility and criteria specific to the position is met.

Weis Markets is an Equal Opportunity Employer: Weis Markets is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of actual or perceived age, sex, sexual orientation, race, color, creed, religion, familial status, ethnicity, national origin, citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with a disability may be entitled to a reasonable accommodation under terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ways things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Weis Markets.

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