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Customer Experience Associate Jobs in Illinois (NOW HIRING)

Ingersoll Rand

Customer Experience Associate

Payson, IL · On-site

$45K - $60K/yr

Customer Experience Associate BH Job ID: BH-4809-4 SF Job Req ID: Customer Experience Associate Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration ...

Ingersoll Rand

Customer Experience Associate

Quincy, IL · On-site

$45K - $60K/yr

Customer Experience Associate BH Job ID: 4809 SF Job Req ID: 19693 Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard ...

KITH

Customer Experience Associate

Chicago, IL · On-site

$18 - $20/hr

Kith Customer Experience Associate Location: Chicago store Status: Part-Time Compensation: $18.00-$20.00/hr + Commissions* Position Summary: The Kith Customer Experience Associate operates as the ...

Hertz

Customer Experience Associate

Coal Valley, IL · On-site

$16/hr

Customer Experience Associate The Customer Experience Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for ...

Home Chef

Customer Experience Associate

Chicago, IL

$17 - $22.75/hr

The Customer Experience Associate Position operates Monday - Friday from 10:00am - 6:30pm CST . Please note: the training for this role begins on Monday 10/26 and runs for 3 weeks , Monday - Friday 9 ...

New

RH

Customer Experience Associate

Mundelein, IL · On-site

$16.75 - $22.50/hr

Associate, Customer Experience, Corte Madera, CA, United States RH at its core is about taste, and we believe the idea of scaling taste is large and far-reaching. The RH brand attracts the best ...

Kith

Customer Experience Associate

Chicago, IL · On-site

$18 - $20/hr

The Kith Customer Experience Associate operates as the customer's concierge throughout their in-store experience. They specialize in all areas of the store's operations to ensure they can provide ...

Kith

Customer Experience Associate

Chicago, IL

$18 - $20/hr

The Kith Customer Experience Associate operates as the customer's concierge throughout their in-store experience. They specialize in all areas of the store's operations to ensure they can provide ...

Hertz

Customer Experience Associate

Moline, IL · On-site

$16/hr

The Customer Experience Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent ...

Hertz

Customer Experience Associate

Moline, IL · On-site

$38.97/hr

The Customer Experience Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent ...

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All JobsCustomer Experience Associate JobsCustomer Experience Associate Jobs in Illinois

Customer Experience Associate information

See Illinois salary details

$10

$17

$23

How much do customer experience associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for customer experience associate in Illinois is $17.96, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.48 per hour, depending on experience, location, and employer.

What is a customer experience associate?

A customer experience associate ensures that customers who interact with the company’s products or services have a positive experience. You find customer experience associates in a variety of settings, such as retail stores, tourist locations like campgrounds and wineries, and health care supply companies. As a customer experience associate, your job duties include greeting guests, helping them find products, learning what they are looking for in a service, or resolve a complaint. To become a customer experience associate, you need a high school diploma or equivalent and a friendly, outgoing demeanor.

What are the key skills and qualifications needed to thrive as a customer experience associate, and why are they important?

To thrive as a Customer Experience Associate, you need strong communication, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, helpdesk software, and sometimes certifications like CXPA are typically beneficial. Active listening, patience, and adaptability are soft skills that help you exceed customer expectations and resolve issues effectively. These skills and qualities are crucial for building positive customer relationships, ensuring satisfaction, and supporting business retention goals.

What are some common challenges customer experience associates face, and how can they effectively handle them?

Customer Experience Associates often encounter challenges such as managing difficult customer interactions, adapting to rapidly changing product information, and balancing multiple tasks simultaneously. Success in this role requires patience, strong communication skills, and the ability to remain calm under pressure. Leveraging available resources—such as updated knowledge bases, support from teammates and supervisors, and ongoing training—helps associates resolve issues efficiently and maintain a positive customer experience. Regular feedback sessions and collaboration with other departments also enable associates to stay informed and improve their service.
More about Customer Experience Associate jobs

What are the most commonly searched types of Customer Experience jobs in Illinois?

The most popular types of Customer Experience jobs in Illinois are:

What are popular job titles related to Customer Experience Associate jobs in Illinois?

For Customer Experience Associate jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Customer Experience Associate jobs in Illinois look for?

The top searched job categories for Customer Experience Associate jobs in Illinois are:

What cities in Illinois are hiring for Customer Experience Associate jobs?

Cities in Illinois with the most Customer Experience Associate job openings:

Customer Experience Associate jobs near you
Infographic showing various Customer Experience Associate job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $37,348 per year, or $18 per hour.

Customer Experience Associate

The Catalyst Corporation

Oak Brook, IL • On-site

$16.75 - $22.25/hr

Other

Posted 4 days ago

Job description

Customer Experience Associate

The Catalyst Corporation | Oak Brook, IL

Full-Time | Paid Training | W-2 Position | In-Person

The Catalyst Corporation is hiring a motivated and outgoing Customer Experience Associate to join our growing team in the Oak Brook, IL area. This position is ideal for someone who enjoys working with people, providing a positive customer experience, and building hands-on experience in customer service and sales.

As a Customer Experience Associate, you'll work directly with customers in a face-to-face environment, helping introduce client products and services, explain current promotions, answer questions, and assist customers in selecting options that fit their needs.

This role combines customer service, sales, and customer engagement in a fast-paced, team-oriented environment. Previous experience is helpful but not required — paid training and ongoing coaching are provided.


What You'll Do

  • Engage with customers through professional, face-to-face interactions
  • Provide information about client products, services, and current promotions
  • Ask questions to better understand customer needs
  • Recommend appropriate products or service options
  • Assist interested customers through the sales and enrollment process
  • Deliver a positive and professional customer experience
  • Build strong customer relationships and brand awareness
  • Work toward individual and team sales and performance goals
  • Participate in ongoing training and professional development


What We're Looking For

  • Strong communication and interpersonal skills
  • Friendly, professional, and customer-focused attitude
  • Comfortable speaking with customers face-to-face
  • Goal-oriented and motivated to learn
  • Strong problem-solving and organizational skills
  • Ability to work independently and as part of a team
  • Previous customer service, retail, sales, or client-facing experience is helpful but not required
  • Full-time availability


What We Offer

  • Full-time W-2 employment
  • Paid training
  • Ongoing coaching and mentorship
  • Supportive, team-oriented work environment
  • Sales and customer service development
  • Opportunities for professional growth and advancement


This is a full-time, in-person customer experience and sales position in the Oak Brook, IL area.

Apply