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Spectrum Customer Service Jobs in Illinois (NOW HIRING)

Signode

Customer Service Representative

Roselle, IL · On-site

$22 - $27/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... broad spectrum of transit packaging consumables, tools, software, and equipment that optimize end ... Answer incoming customer service tickets, phone calls, and Teams messages, courteously and ...

Signode

Customer Service Representative

Roselle, IL

$22 - $27/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... broad spectrum of transit packaging consumables, tools, software, and equipment that optimize end ... Answer incoming customer service tickets, phone calls, and Teams messages, courteously and ...

Signode

Customer Service Representative

Roselle, IL · On-site

$22 - $27/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... broad spectrum of transit packaging consumables, tools, software, and equipment that optimize end ... Answer incoming customer service tickets, phone calls, and Teams messages, courteously and ...

Signode

Customer Service Representative

Roselle, IL · On-site

$22 - $27/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... broad spectrum of transit packaging consumables, tools, software, and equipment that optimize end ... Answer incoming customer service tickets, phone calls, and Teams messages, courteously and ...

Signode

Customer Service Representative

Roselle, IL

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... broad spectrum of transit packaging consumables, tools, software, and equipment that optimize end ... Answer incoming customer service tickets, phone calls, and Teams messages, courteously and ...

Sarpi Thinktech

Customer Service Representative I

East Saint Louis, IL · On-site

$15 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative I Customer Service Representative I Company Description Veolia in ... full spectrum of water, waste, and energy management services, including water and wastewater ...

Veolia Environnement SA

Customer Service Representative I

Sauget, IL · On-site

$15 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... full spectrum of water, waste, and energy management services, including water and wastewater ... Respond to customer phone and email inquiries regarding profiles, manifests, and related ...

Veolia

Customer Service Representative I

East Saint Louis, IL · On-site

$15 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... full spectrum of water, waste, and energy management services, including water and wastewater ... Respond to customer phone and email inquiries regarding profiles, manifests, and related ...

Veolia Environnement SA

Customer Service Representative I

Sauget, IL · On-site

$15 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... full spectrum of water, waste, and energy management services, including water and wastewater ... Respond to customer phone and email inquiries regarding profiles, manifests, and related ...

Blufox Mobile

Sales Associate Blufox Mobile - Kildeer

Kildeer, IL · On-site

$18 - $35/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Verizon; AT&T; T-Mobile; Spectrum; Customer Service; Hospitality; Restaurant Management; Banking; Insurance Sales; Automotive Sales; Direct Sales; Business Development Join a Company That Invests in ...

Blufox Mobile

Sales Associate Blufox Mobile- Dekalb

Dekalb, IL

$18 - $35/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Verizon; AT&T; T-Mobile; Spectrum; Customer Service; Hospitality; Restaurant Management; Banking; Insurance Sales; Automotive Sales; Direct Sales; Business Development Join a Company That Invests in ...

Blufox Mobile

Sales Associate Blufox Mobile - Cicero

Cicero, IL · On-site

$18 - $35/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Verizon; AT&T; T-Mobile; Spectrum; Customer Service; Hospitality; Restaurant Management; Banking; Insurance Sales; Automotive Sales; Direct Sales; Business Development Join a Company That Invests in ...

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All JobsSpectrum Customer Service JobsSpectrum Customer Service Jobs in Illinois

Spectrum Customer Service information

See Illinois salary details

$9

$18

$26

How much do spectrum customer service jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for spectrum customer service in Illinois is $18.21, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.29 per hour, depending on experience, location, and employer.

What are some common challenges faced by Spectrum Customer Service representatives, and how can they be managed?

Spectrum Customer Service representatives often encounter high call volumes and customers with a range of technical or billing concerns. Managing these challenges requires adaptability, effective stress management, and the ability to remain calm and helpful under pressure. Regular training and supportive supervision are provided to help employees handle complex situations and stay updated on system changes. Working as part of a collaborative team also provides opportunities to share tips and successful strategies. Spectrum values teamwork and ongoing development to foster a positive environment for both employees and customers.

What is a Spectrum Customer Service?

A Spectrum Customer Service job involves assisting customers with inquiries related to their Spectrum services, including billing, technical support, and account management. Representatives handle customer concerns, troubleshoot service issues, and provide solutions to ensure a positive experience. Strong communication skills and a customer-focused approach are essential. The role may be based in a call center or involve remote support, depending on the position.

Is Spectrum customer service a good job?

Spectrum customer service roles involve assisting customers with technical issues and account management, often requiring strong communication and problem-solving skills. The job typically offers full-time hours, training, and opportunities for advancement, but may include high call volumes and performance metrics. Overall, it can be a stable entry-level position for those interested in the telecommunications industry.

What are the key skills and qualifications needed to thrive in Spectrum Customer Service?

To thrive as a Spectrum Customer Service representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic troubleshooting tools is often required. Patience, active listening, and a customer-focused attitude are key soft skills that set high performers apart. These qualities are essential for effectively resolving customer issues, ensuring satisfaction, and maintaining company reputation in a fast-paced environment.

What are popular job titles related to Spectrum Customer Service jobs in Illinois?

For Spectrum Customer Service jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Spectrum Customer Service jobs in Illinois look for?

The top searched job categories for Spectrum Customer Service jobs in Illinois are:

What cities in Illinois are hiring for Spectrum Customer Service jobs?

Cities in Illinois with the most Spectrum Customer Service job openings:

Spectrum Customer Service jobs near you
Infographic showing various Spectrum Customer Service job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,886 per year, or $18.2 per hour.

Customer Service Associate

Naperville Park District

Naperville, IL

$14.50 - $20/hr

Part-time

Posted 22 days ago

Naperville Park District rating

9.4

Company rating: 9.4 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

13th of 846 rated public administrative organizations

Job description

Overview:

Under the direct supervision of the Customer Service Manager, the Customer Service Associate I performs a variety of customer service functions relating to membership sales, activity registration, facility rentals, program communication and facility service-desk duties.

Essential Duties and Responsibilities:

  1. Assist customers on the phone, in person, and in written form with all processes and questions providing an exceptional customer service experience and promoting Park District services and facilities.
  2. Successfully operate multiple computer software packages simultaneously in order to assist customers.
  3. Ensure confidential use of customer information, including credit card transactions and household account information.
  4. Assist customers with and complete all necessary phases of activity registration, facility booking, membership sales and point of sale transactions.
  5. Successfully balance receipts, reconcile transactions and prepare daily bank deposits.
  6. Inform participants of waitlist availability, class cancellations or changes via phone and email.
  7. Assist customers with facility rentals and process application permits according to District, department and General Use Ordinance procedures.
  8. Establish and maintain a positive working relationship with residents, customers, vendors, community partners and co-workers.
  9. Comply with District financial policies. Communicate budgetary requests to supervisor.
  10. Act as a resource agent for community by taking initiative to seek and share information.
  11. Follow and model compliance with all District, State, Federal and departmental safety and risk management, personnel, administrative policies and procedures, ordinances and regulations.
  12. Maintain a proactive approach to safety and risk management. Report all accidents, incidents and unsafe conditions in a timely manner.

Other Duties and Responsibilities:

  • Respond to all customer comments and questions in a timely fashion.
  • Respond appropriately to safety and emergency situations.
  • Follow all necessary procedures to open and/or close facility spaces.

Knowledge, Skills, and Abilities:

  • Excellent telephone technique, etiquette and high volume handling skills.
  • Excellent written and verbal communication skills.
  • Ability to professionally attend to the needs of customers. Address complaints and resolve concerns as needed.
  • Handle confidential situations in a professional manner.
  • Strong command of the English language and proper grammar.
  • Ability to work with a diverse population and large spectrum of demographics.
  • Ability to organize, gather and retain a large volume of information for use in assisting internal and external customers.
  • Acquire excellent knowledge of all internal departments.
  • Strong math aptitude– in reconciling daily work, preparing deposits, etc.
  • Attention to detail and accuracy.
  • Display initiative and independent thinking skills.
  • Experience with different types of tender, credit cards and other point of sale items beneficial.
  • Ability to multi-task and be an effective team member in a fast-paced environment.

Education and Experience:

  • Minimum one (1) year customer service experience preferred.
  • Must be 16 years of age or older.

Special Considerations:

  • Requires flexibility of work schedule to accommodate Park District facility hours, rentals, programs and events.
  • Must be available to work weekend rotations and some evenings.
  • Subject to inside environmental conditions.
  • Sustained posture in a seated or standing position for prolonged periods of time.
  • Continuous exposure to computer screens.
  • Occasionally lift, carry and move light weight objects (20 lbs.)
  • Ability to travel to and work at all Naperville Park District public facilities.

Benefits

https://npd.sharefile.com/public/share/web-s751fcade1b1746168ccfaafaf8bf98bd

To be considered for this position, interested individuals must complete the online application accessible at
www.napervilleparks.org/employment. Materials submitted through mail, email, or fax will not be considered.

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