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Virtual Csr Jobs in Illinois (NOW HIRING)

QPS

Customer Service Representative

Rockford, IL · On-site

$16 - $21.75/hr

Customer Service Representative QPS Employment Group has a great Customer Service Representative ... Please note that QPS Employment Group may use a virtual recruiting assistant to help screen and ...

Community Veterinary Partners

CSR

Moline, IL · On-site

$14.50 - $19.75/hr

The Customer Service Representative (CSR) plays a pivotal role in ensuring customer satisfaction by acting as the primary point of contact between the company and its clients. The CSR is responsible ...

Domino's Franchise

Customer Service Rep

Mahomet, IL · On-site

$15 - $20.25/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

Domino's Pizza

Customer Service Rep

Dekalb, IL

$15.75 - $21.25/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

Domino's

Customer Service Rep

Dekalb, IL · On-site

$15.75 - $21.25/hr

Company Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service ...

Copart, Inc.

Customer Service Representative

Chicago, IL · On-site

$20.03 - $22.58/hr

The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers ...

Nailor Industries, Inc.

Customer Service Rep.

Cicero, IL · On-site

$16 - $21.75/hr

Customer Service Representative Location: Cicero, IL 60804 Industry: Manufacturing We are seeking a dedicated and detail-oriented Customer Service Representative to join our manufacturing company ...

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Virtual Csr information

See Illinois salary details

$9

$18

$26

How much do virtual csr jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for virtual csr in Illinois is $18.21, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.29 per hour, depending on experience, location, and employer.

What is a virtual CSR?

Virtual Customer Service Representatives (Virtual CSRs) are professionals who provide customer support and assistance remotely, typically via phone, email, chat, or social media. They handle inquiries, resolve issues, and offer information about products or services for businesses. Virtual CSRs work from home or remote locations instead of traditional call centers, making customer service more flexible for both employees and companies. This role requires strong communication skills, problem-solving abilities, and proficiency with digital tools.

What are the key skills and qualifications needed to thrive as a virtual CSR?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, chat platforms, and ticketing systems is often required, along with training in customer service protocols. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport and resolve customer issues effectively. These competencies ensure efficient remote support, customer satisfaction, and the ability to handle high volumes of inquiries in a virtual environment.

What are some common challenges faced by virtual CSRs, and how can they be effectively managed?

Virtual Customer Service Representatives often encounter challenges such as handling high volumes of inquiries, managing communication across multiple digital platforms, and maintaining productivity in a remote environment. To address these, it’s important to stay organized, utilize collaboration tools, and maintain regular communication with team members and supervisors. Setting a dedicated workspace and establishing a consistent routine can also help manage distractions and ensure high performance while working remotely.

What are the most commonly searched types of Csr jobs in Illinois?

The most popular types of Csr jobs in Illinois are:

What are popular job titles related to Virtual Csr jobs in Illinois?

For Virtual Csr jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Virtual Csr jobs in Illinois look for?

The top searched job categories for Virtual Csr jobs in Illinois are:

What cities in Illinois are hiring for Virtual Csr jobs?

Cities in Illinois with the most Virtual Csr job openings:

Virtual Csr jobs near you
Infographic showing various Virtual Csr job openings in Illinois as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 32% Physical, 2% Hybrid, and 66% Remote job distribution, with an average salary of $37,886 per year, or $18.2 per hour.

Customer Service Representative

QPS

Rockford, IL • On-site

$16 - $21.75/hr

Other

Posted 26 days ago

Job description

Customer Service Representative

QPS Employment Group has a great Customer Service Representative position available at a company in Rockford, IL. This is a direct hire position.

Customer Service Representative responsibilities include but are not limited to:

  • Provide exceptional customer service.
  • Follow established Customer Identification Policy to properly identify customers.
  • Adhere to all rules and regulations.
  • Open new deposit accounts (DDA, SAV, COD, IRA, HSA) and provide proper disclosures following bank and federal guidelines.
  • Update customer information as needed (name, address, phone, email, etc.).
  • Process teller transactions accurately and efficiently.
  • Accurately balance cash drawer.
  • Continually develop product knowledge.
  • Assist customers with unauthorized entries/fraud.
  • Perform customer research.
  • Order new or replacement debit cards.
  • Support all aspects of Safe Deposit Boxes (open, close, maintain, entry).
  • Prepare documents for wire transfers.
  • May also perform other duties including notary services, balancing the ATM, processing overdrafts.

Customer Service Representative requirements:

  • High School Diploma or equivalent.
  • Customer service experience.
  • Cash-handling experience.
  • Teller experience preferred.
  • Strong communication skills.
  • Strong interpersonal skills.
  • Strong professionalism.
  • Proficient computer skills (Microsoft Word and Excel).
  • Excellent organizational skills.

About us: QPS Employment Group is a full-service staffing firm comprised of dedicated and passionate people with over 50 offices throughout the United States. We place great people with great companies in industrial, skilled trades, administrative, manufacturing, general labor and professional employment. Hiring immediately!

Why Work with QPS?

  • Access to sought-after positions with leading employers.
  • Dedicated placement specialists who will guide you through every step of the job search process.
  • Best of all, our job matching and resume assistance services are 100% free to job seekers and we will never ask you to pay a fee!
  • Please note that QPS Employment Group may use a virtual recruiting assistant to help screen and schedule candidates efficiently. All information collected through this process is used solely for employment purposes and is handled securely in accordance with our privacy policy.
  • We are proud to be an equal opportunity employer.

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