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Virtual Csr Jobs in Chicago, IL (NOW HIRING)

Customer Service Representative

Chicago, IL · On-site

$20.03 - $22.58/hr

The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers ...

Customer Service Rep.

Cicero, IL

$16 - $21.75/hr

Customer Service Representative Location: Cicero, IL 60804 Industry: Manufacturing We are seeking a dedicated and detail-oriented Customer Service Representative to join our manufacturing company ...

Customer Service Rep.

Cicero, IL · On-site

$16 - $21.75/hr

Customer Service Representative Location: Cicero, IL 60804 Industry: Manufacturing We are seeking a dedicated and detail-oriented Customer Service Representative to join our manufacturing company ...

Customer Service Rep

Merrillville, IN · On-site

$3.2K - $5.0K/mo

Customer Service Representative Company Overview Zeta Group Inc. is excited to announce an opening for a Customer Service Representative. This full-time position is an excellent opportunity for ...

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Virtual Csr information

See Chicago, IL salary details

$10

$19

$27

How much do virtual csr jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for virtual csr in Chicago, IL is $19.36, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $21.54 per hour, depending on experience, location, and employer.

What is a virtual CSR?

Virtual Customer Service Representatives (Virtual CSRs) are professionals who provide customer support and assistance remotely, typically via phone, email, chat, or social media. They handle inquiries, resolve issues, and offer information about products or services for businesses. Virtual CSRs work from home or remote locations instead of traditional call centers, making customer service more flexible for both employees and companies. This role requires strong communication skills, problem-solving abilities, and proficiency with digital tools.

What are the key skills and qualifications needed to thrive as a virtual CSR?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, chat platforms, and ticketing systems is often required, along with training in customer service protocols. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport and resolve customer issues effectively. These competencies ensure efficient remote support, customer satisfaction, and the ability to handle high volumes of inquiries in a virtual environment.

What are some common challenges faced by virtual CSRs, and how can they be effectively managed?

Virtual Customer Service Representatives often encounter challenges such as handling high volumes of inquiries, managing communication across multiple digital platforms, and maintaining productivity in a remote environment. To address these, it’s important to stay organized, utilize collaboration tools, and maintain regular communication with team members and supervisors. Setting a dedicated workspace and establishing a consistent routine can also help manage distractions and ensure high performance while working remotely.

What are the most commonly searched types of Csr jobs in Chicago, IL?

The most popular types of Csr jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Virtual Csr jobs?

Cities near Chicago, IL with the most Virtual Csr job openings:

Infographic showing various Virtual Csr job openings in Chicago, IL as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 2% Contract, and 1% Nights. Highlights an 32% Physical, 2% Hybrid, and 66% Remote job distribution, with an average salary of $40,276 per year, or $19.4 per hour.

Customer Service Representative

Legendary Service Inc

Mundelein, IL • On-site

$18 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

Be the Voice of Legendary Service – Join Us as a Customer Service Representative!

Position Title: Customer Service Representative

Company Name: Legendary Service Inc

Pay Range: $18 – $22 per hour, based on experience

Industry: Plumbing / HVAC (Residential, Commercial)

Location: Mundelein, IL

Job Overview:

Legendary Service Inc, a rapidly growing residential and commercial HVAC and plumbing company, is seeking a dependable and enthusiastic Customer Service Representative to join our front-line team. This entry-level role is perfect for someone who is moldable, eager to learn, and ready to grow with the company. You’ll play a vital part in delivering excellent customer support, managing internal communication, and assisting with operational and administrative tasks. If you enjoy helping people and thrive in a dynamic environment, this could be the opportunity you've been looking for!

Who We Are:

At Legendary Service Inc, we’re known for delivering top-tier plumbing and HVAC solutions with integrity, professionalism, and care. We foster a supportive, high-energy workplace where every team member is empowered to succeed. As we continue to grow, we invest in our people with training, mentorship, and opportunities for advancement. Join a company where you’re not just another number — you're family.

Key Responsibilities:

  • Answer and direct phone calls with a positive, customer-first attitude
  • Provide friendly, professional assistance to customers and internal staff
  • Perform administrative tasks including filing, data entry, and document organization
  • Support scheduling, job coordination, and team communications
  • Deliver materials or documents to job sites as needed
  • Assist managers and field teams with day-to-day operational needs
  • Serve as a dependable point of contact for office-related support tasks
  • Represent the company with professionalism and a service-oriented mindset

Qualifications:

  • High school diploma or equivalent (some college preferred)
  • Strong communication, multitasking, and organizational skills
  • Reliable and flexible; a self-starter with a willingness to learn
  • Proficient in Microsoft Office (Word, Excel, Outlook) and basic computer functions
  • Valid driver’s license and access to reliable transportation
  • Ability to manage changing priorities in a fast-paced environment

Benefits:

  • Compensation & Retirement: Weekly pay schedule; retirement savings program
  • Health & Wellness: Medical, dental, vision, life, and disability insurance options
  • Work-Life Balance: Paid holidays, vacation time, and sick leave
  • Career Development: Paid training, mentorship, and internal advancement opportunities
  • Additional Perks: Company events, team-building activities, and performance incentives

Schedule:

  • Full-time, Monday to Friday, with flexibility to support operational needs

Location:

  • Mundelein, IL – with occasional local travel to job sites


Equal Employment Opportunity:

At Legendary Service Inc, we foster a family-like environment where every employee is valued. We are an equal opportunity employer, committed to diversity and inclusion. We welcome applicants from all backgrounds, without regard to race, age, gender, sexual identity, religion, or disability status.

Start Your Legendary Journey Today!

If you're ready to build your career in a company that values people, rewards reliability, and provides room for growth, apply now to join the Legendary Service Inc team as our next Customer Service Representative!