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Virtual Customer Service Jobs in Chicago, IL (NOW HIRING)

Remote Customer Service Agent

Crown Point, IN · Remote

$14.75 - $19.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Remote Customer Service Agent

Gary, IN · Remote

$15.50 - $20.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Remote Customer Service Agent

Hammond, IN · Remote

$15 - $20/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Support Virtual Customer Service by preparing bikes/accessories/orders and ensuring deliveries are complete and accurate. * Coordinate day-to-day customer-related workflow between mechanics and ...

Support Virtual Customer Service by preparing bikes/accessories/orders and ensuring deliveries are complete and accurate. * Coordinate day-to-day customer-related workflow between mechanics and ...

Support Virtual Customer Service by preparing bikes/accessories/orders and ensuring deliveries are complete and accurate. * Coordinate day-to-day customer-related workflow between mechanics and ...

Customer Service Representative $20.00/hour 1st shift 8:30am-5:00pm Qps Employment Group is hiring ... Handle customer requests that come in via email for freight quotes, virtual request, product ...

Customer Service Location: Willowbrook, IL 60527 Pay Rate: $20.00/hr Shift: 8am-5pm Monday -Friday Description: We are currently seeking a Customer Experience Specialist to provide exceptional ...

Customer Service

Frankfort, IL

$15.75 - $21.50/hr

Will ensure that all incoming customer sales orders are handled in a timely and accurate manner ... Administrative and Data Entry skills Why choose Integrity Trade Services? At ITS, we offer our ...

Customer Service Location: Bridgeview,IL60455 Pay Rate: $20.00/hr Shift: SEAT GEEK Description: Guest Service Employee duties are to direct the guest attending this event. They must be able to ...

Customer Service Location: Chicago,IL60642 Pay Rate: $20.00/hr Shift: SALT SHED Description: Guest Service Employee duties are to direct the guest attending this event. They must be able to ...

Customer Service Agent

Chicago, IL · On-site

$16 - $21.50/hr

About the job Customer Service Agent Join Our Team at Magical Destinations Travel Your Gateway to a ... Engage in our group forum and monthly virtual gatherings to share ideas, seek assistance, and ...

Digital Customer Service Representative A pioneer in insurance technology, Insureon operates the ... As an eCommerce workplace, we have prioritized working as virtual-first and offer access to office ...

As an eCommerce workplace, we have prioritized working as virtual-first and offer access to office ... We are looking for a Digital Customer Service Representative to join our firm. This role is viewed ...

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Virtual Customer Service information

See Chicago, IL salary details

$10

$17

$26

How much do virtual customer service jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for virtual customer service in Chicago, IL is $17.50, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $18.80 per hour, depending on experience, location, and employer.

What is a virtual customer service?

A Virtual Customer Service job involves assisting customers remotely via phone, email, chat, or social media. Representatives handle inquiries, troubleshoot issues, and provide information about products or services. This role requires good communication skills, problem-solving abilities, and familiarity with company policies. Many companies offer flexible schedules, allowing employees to work from home. Reliable internet access and a quiet workspace are typically required for this position.

What is a typical workday like for a virtual customer service representative?

A typical workday for a Virtual Customer Service representative involves handling customer inquiries through phone, email, or chat, resolving issues, and processing orders or requests, all from a remote location. You’ll likely manage multiple conversations at once and use company systems to document interactions and follow up on open cases. Representatives often work scheduled shifts that can offer flexibility, with some roles including evenings or weekends. Collaboration with teammates and supervisors typically happens through online communication tools, ensuring you have support even in a virtual environment.

What are the key skills and qualifications needed to thrive in virtual customer service, and why are they important?

To thrive as a Virtual Customer Service representative, you need excellent communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is often required. Strong problem-solving abilities, patience, and the ability to work independently in a remote environment are standout soft skills for this position. These skills and qualities are essential for providing efficient, personalized service and building customer loyalty in a virtual setting.

How to become a virtual customer service?

To become a virtual customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software or tools like live chat and CRM systems. Many employers also prefer prior experience in customer support and a reliable internet connection for remote work. Certifications in customer service or related fields can enhance your prospects.

What are the most commonly searched types of Customer Service jobs in Chicago, IL?

The most popular types of Customer Service jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Virtual Customer Service jobs?

Cities near Chicago, IL with the most Virtual Customer Service job openings:

Infographic showing various Virtual Customer Service job openings in Chicago, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 81% In-person, and 19% Remote job distribution, with an average salary of $36,397 per year, or $17.5 per hour.

Virtual Customer Service Representative

Arias Agencies

Chicago, IL • On-site

$16.50 - $22.50/hr

Other

Re-posted 8 days ago


Job description

We are seeking a Virtual Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities: • Handle customer inquiries and complaints • Provide information about the products and services • Troubleshoot and resolve product issues and concerns • Document and update customer records based on interactions • Develop and maintain a knowledge base of the evolving products and services Qualifications: • Previous experience in customer service, sales, or other related fields • Ability to build rapport with clients • Ability to prioritize and multitask • Positive and professional demeanor • Excellent written and verbal communication skills Work from home! Awesome CEO, opportunity for advancement and great income earning potential!