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Comed Customer Service Representative Jobs in Chicago, IL

Copart, Inc.

Customer Service Representative

Chicago, IL · On-site

$20.03 - $22.58/hr

The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers ...

Nailor Industries, Inc.

Customer Service Rep.

Cicero, IL · On-site

$16 - $21.75/hr

Customer Service Representative Location: Cicero, IL 60804 Industry: Manufacturing We are seeking a dedicated and detail-oriented Customer Service Representative to join our manufacturing company ...

Nailor Industries, Inc.

Customer Service Rep.

Cicero, IL

$16 - $21.75/hr

Customer Service Representative Location: Cicero, IL 60804 Industry: Manufacturing We are seeking a dedicated and detail-oriented Customer Service Representative to join our manufacturing company ...

Nailor Industries

Customer Service Rep.

Cicero, IL · On-site

$16 - $21.75/hr

Customer Service Representative Location: Cicero, IL 60804 Industry: Manufacturing We are seeking a dedicated and detail-oriented Customer Service Representative to join our manufacturing company ...

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All JobsComed Customer Service Representative JobsComed Customer Service Representative Jobs in Chicago, IL

Comed Customer Service Representative information

See Chicago, IL salary details

$10

$19

$27

How much do comed customer service representative jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for comed customer service representative in Chicago, IL is $19.36, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $21.54 per hour, depending on experience, location, and employer.

What is a ComEd customer service representative?

ComEd Customer Service Representatives are professionals who assist customers of ComEd, Illinois' largest electric utility, with their service needs. They handle inquiries about billing, outages, new service requests, and account management, and provide support through phone, email, or online chat. Their role is essential for ensuring that customers receive prompt and accurate information, resolving issues efficiently, and maintaining a positive relationship between the company and its customers.

What are the key skills and qualifications needed to thrive as a ComEd customer service representative?

To thrive as a ComEd Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and utility billing platforms is typically required. Patience, active listening, and the ability to remain calm under pressure are crucial soft skills for handling customer inquiries and resolving complaints. These skills are important to ensure efficient, accurate service and to maintain customer satisfaction in a high-volume environment.

What are some common challenges faced by ComEd customer service representatives, and how does the company support employees in handling them?

Comed Customer Service Representatives often encounter challenges such as managing high call volumes, addressing complex billing or service inquiries, and assisting customers during service outages. The company provides extensive training, access to a knowledge base, and ongoing support from supervisors to help representatives navigate these situations. Team members are encouraged to collaborate and share best practices, ensuring that even during peak times or difficult conversations, employees feel well-supported and equipped to deliver excellent customer service.

What is the difference between Comed Customer Service Representative vs Comed Call Center Agent?

AspectComed Customer Service RepresentativeComed Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; call center experience
Work EnvironmentOffice or call center setting, interacting with customersCall center environment, handling inbound/outbound calls
Employer & Industry UsageUtility companies, customer service departmentsUtility companies, customer support roles
Search & Comparison IntentUnderstanding customer service roles in utilitiesComparing call center positions within utility companies

The Comed Customer Service Representative and Comed Call Center Agent roles both involve assisting customers in the utility industry. While they share similar credentials and work environments, the Customer Service Representative may handle a broader range of customer issues, whereas the Call Center Agent primarily focuses on inbound and outbound calls. Both positions are essential for maintaining customer satisfaction in utility companies.

How to get hired as a Comed Customer Service Representative?

To get hired as a Comed Customer Service Representative, applicants should have strong communication skills, previous customer service experience, and familiarity with billing and utility systems. Candidates typically need to complete an online application, pass a skills assessment, and may undergo background checks and training before starting the role.

Is remote Comed Customer Service Representative a stressful job?

A remote Comed Customer Service Representative role can involve handling customer inquiries and resolving issues, which may be stressful during high call volumes or complex situations. However, many find the job manageable with proper training, communication skills, and a stable work environment. Stress levels vary based on individual resilience and workload management.

What are popular job titles related to Comed Customer Service Representative jobs in Chicago, IL?

For Comed Customer Service Representative jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Comed Customer Service Representative jobs in Chicago, IL look for?

The top searched job categories for Comed Customer Service Representative jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Comed Customer Service Representative jobs?

Cities near Chicago, IL with the most Comed Customer Service Representative job openings:

Comed Customer Service Representative jobs near you
Infographic showing various Comed Customer Service Representative job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 3% Contract, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $40,276 per year, or $19.4 per hour.

COMED ENERGY CHOICE PROGRAM - CUSTOMER SERVICE REP

Chicago, IL • On-site

NY Marketing Firm
See more jobs at NY Marketing Firmexternal

$300 - $500/wk

Other

Re-posted 7 days ago

Job description

Comed Energy Choice Program - Customer Service Rep

Powered by People

Job Description

Comed Energy Choice Program – Customer Service Representative/$300-500 Weekly

Filling 9 Entry Level Positions!

Start a Career Now! Customer Service - Full Training Entry Level – Located in the Loop, Downtown Chicago.

Providing professional, exceptional, and distinctive customer service and advertising campaigns. We are responsible for participating in ongoing market planning and developing new market opportunities for some of the top companies in our area. As a direct result of our "one of a kind" approach and success in increasing our client's brand name awareness by attracting new customers and exposing their product to new tiers of distribution, we are experiencing phenomenal growth. We strive to attract and retain the most capable and skilled people. We are looking for team players, natural leaders, and self-starters who are goal-oriented and have an affinity for working with people. Our philosophy and mentoring program supports each individual with the training, encouragement, and opportunity essentials to progressive career growth. Do not underestimate your own qualifications!

Openings include:

  • Entry Level Customer Service
  • Management
  • Promotions/Demonstrations Sales

Requirements:

  • Professional image is a must
  • Ability to communicate effectively
  • All great leaders were once students, so a student mentality is vital

We have 9 Entry Level openings that we are looking to fill ASAP. Graduates welcome! All positions must be filled ASAP! Commissions plus benefits!

Apply