ZipRecruiter

Log In

1

Virtual Customer Service Jobs in Chicago, IL (NOW HIRING)

SecondGen, Inc.

Customer Service

Hammond, IN

$15.50 - $21/hr

If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: * A commitment to ...

SecondGen, Inc.

Customer Service

Munster, IN · On-site

$15.50 - $21.25/hr

If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: * A commitment to ...

SecondGen, Inc.

Customer Service

Schererville, IN

$14.50 - $19.75/hr

If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: * A commitment to ...

SecondGen, Inc.

Customer Service

Crown Point, IN · On-site

$15.25 - $20.75/hr

If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: * A commitment to ...

Total Talent Inc

Customer Service

Chicago, IL · On-site

$20/hr

Customer Service Location: Chicago, IL 60616 Pay Rate: $20.00/hr Shift: WHITE SOX Description: Guest Service Employee duties are to direct the guest attending this event. They must be able to ...

SecondGen, Inc.

Customer Service

Merrillville, IN · On-site

$15.75 - $21.50/hr

If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: * A commitment to ...

Total Talent Inc

Customer Service

Bridgeview, IL · On-site

$20/hr

Customer Service Location: Bridgeview, IL 60455 Pay Rate: $20.00/hr Shift: SEAT GEEK Description: Guest Service Employee duties are to direct the guest attending this event. They must be able to ...

SecondGen, Inc.

Customer Service

Hammond, IN · On-site

$15.25 - $20.75/hr

If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: * A commitment to ...

Staples, Inc.

Customer Service Representative

Waukegan, IL · On-site

$15.25 - $20.75/hr

Support customers by serving as a category expert and recommending products and services aligned to ... Experience with virtual selling, prospecting, or consultative customer conversations. * Experience ...

Staples, Inc.

Customer Service Representative

Aurora, IL · On-site

$15.50 - $21/hr

Support customers by serving as a category expert and recommending products and services aligned to ... Experience with virtual selling, prospecting, or consultative customer conversations. * Experience ...

Staples, Inc.

Customer Service Representative

Schaumburg, IL · On-site

$15.75 - $21.25/hr

Support customers by serving as a category expert and recommending products and services aligned to ... Experience with virtual selling, prospecting, or consultative customer conversations. * Experience ...

Staples, Inc.

Customer Service Representative

Naperville, IL · On-site

$16 - $21.75/hr

Support customers by serving as a category expert and recommending products and services aligned to ... Experience with virtual selling, prospecting, or consultative customer conversations. * Experience ...

Staples, Inc.

Customer Service Representative

Naperville, IL · On-site +1

$16 - $21.75/hr

What's needed - Preferred Qualifications: * 1+ years of sales, account management, customer service ... Experience conducting outbound calls or virtual sales conversations. The salary range represents ...

Staples, Inc.

Customer Service Representative

Lincolnshire, IL · On-site +1

$16.75 - $23/hr

What's needed - Preferred Qualifications: * 1+ years of sales, account management, customer service ... Experience conducting outbound calls or virtual sales conversations. The salary range represents ...

previous pagenext page

Showing results 21-40

All JobsCustomer Service JobsVirtual Customer Service JobsVirtual Customer Service Jobs in Chicago, IL

Virtual Customer Service information

See Chicago, IL salary details

$10

$17

$26

How much do virtual customer service jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for virtual customer service in Chicago, IL is $17.50, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $18.80 per hour, depending on experience, location, and employer.

What is a virtual customer service?

A Virtual Customer Service job involves assisting customers remotely via phone, email, chat, or social media. Representatives handle inquiries, troubleshoot issues, and provide information about products or services. This role requires good communication skills, problem-solving abilities, and familiarity with company policies. Many companies offer flexible schedules, allowing employees to work from home. Reliable internet access and a quiet workspace are typically required for this position.

What is a typical workday like for a virtual customer service representative?

A typical workday for a Virtual Customer Service representative involves handling customer inquiries through phone, email, or chat, resolving issues, and processing orders or requests, all from a remote location. You’ll likely manage multiple conversations at once and use company systems to document interactions and follow up on open cases. Representatives often work scheduled shifts that can offer flexibility, with some roles including evenings or weekends. Collaboration with teammates and supervisors typically happens through online communication tools, ensuring you have support even in a virtual environment.

What are the key skills and qualifications needed to thrive in virtual customer service, and why are they important?

To thrive as a Virtual Customer Service representative, you need excellent communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is often required. Strong problem-solving abilities, patience, and the ability to work independently in a remote environment are standout soft skills for this position. These skills and qualities are essential for providing efficient, personalized service and building customer loyalty in a virtual setting.

How to become a virtual customer service?

To become a virtual customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software or tools like live chat and CRM systems. Many employers also prefer prior experience in customer support and a reliable internet connection for remote work. Certifications in customer service or related fields can enhance your prospects.

What are the most commonly searched types of Customer Service jobs in Chicago, IL?

The most popular types of Customer Service jobs in Chicago, IL are:

What are popular job titles related to Virtual Customer Service jobs in Chicago, IL?

For Virtual Customer Service jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Virtual Customer Service jobs in Chicago, IL look for?

The top searched job categories for Virtual Customer Service jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Virtual Customer Service jobs?

Cities near Chicago, IL with the most Virtual Customer Service job openings:

Virtual Customer Service jobs near you
Infographic showing various Virtual Customer Service job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $36,397 per year, or $17.5 per hour.

Customer Service

SecondGen, Inc.

Hammond, IN

$15.50 - $21/hr

Other

Medical, Retirement, PTO

Re-posted yesterday

Job description

Build a strong Foundation both professionally and personally with a career at KFC! We’re looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the world! If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed!


We offer the following: 

  • A commitment to promote from within 
  • Training and mentorship programs 
  • Tuition reimbursement and scholarship opportunities 
  • Reward and recognition culture 
  • Competitive Pay
  • Flexible schedules- day, night and evening shifts
  • Free meal each shift
  • Eligibility to accrue paid vacation time
  • Career advancement and professional development opportunities
  • Medical benefits
  • Health and Wellness programs
  • 401K plan with 6% match
  • PERKS! Discounts on mortgages, vehicles, cell phones, gym memberships and more
  • KFC Foundation Programs include FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!


The responsibilities of the team member will include: 

  • Interaction with customers: receiving orders, processing sales and monies and managing customer issues. 
  • Preparation of products. 
  • Maintaining quality of product. 
  • Monitoring all service equipment. 
  • Uncompromising standards in maintaining a clean and safe work environment (per Labor Board and OSHA regulations and Company standards), Unloading, stocking and maintaining required inventory level. 
  • Champions recognition and motivation efforts 

Requirements

The ideal candidates must want to have fun serving great food to our customers! 

  • Must be at least 16 years of age 
  • Accessibility to dependable and reliable transportation 
  • Excellent communication skills, management/leadership and organizational skills. 
  • Physical dexterity required (the ability to move up to 50 lbs. from one area to another). 
  • Attendance and Punctuality a must 
  • Operating of cash register as needed and making change for other cashiers. 
  • Basic Math skills 
  • Complete training certification 
  • Enthusiasm and willingness to learn 
  • Team player 
  • Commitment to customer satisfaction 
  • Strong work ethic