ZipRecruiter

Log In

1

Virtual Customer Service Jobs in Springfield, IL

Hy-Vee, Inc.

Customer Service

Springfield, IL · On-site

$15 - $18.75/hr

Customer Service Department: Grocery FLSA : Non-Exempt General Function Responsible for processing mail, Western Union orders, utility bills, cashing checks, selling money orders, collecting dry ...

HyVee

Customer Service

Springfield, IL · On-site

$15 - $18.75/hr

Customer Service Department: Grocery FLSA : Non-Exempt General Function Responsible for processing mail, Western Union orders, utility bills, cashing checks, selling money orders, collecting dry ...

Caliber

Customer Service Representative

Springfield, IL

$15.75 - $21.50/hr

Customer Service Representative Springfield - East Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not ...

Memorial Health

Customer Service Associate

Springfield, IL · On-site

$16.50 - $24.82/hr

Overview Performs a wide variety of customer service duties related to medical supplies, equipment, and products. Duties will be performed mainly in an office setting via fax or phone directly with ...

Walgreens

Customer Service Associate

Springfield, IL · On-site

$14.25 - $19.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Springfield, IL · On-site

$14.25 - $19.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Springfield, IL · On-site

$14.25 - $19.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Memorial Health

Customer Service Associate

Springfield, IL · On-site

$16.50 - $24.82/hr

Overview Performs a wide variety of customer service duties related to medical supplies, equipment, and products. Duties will be performed mainly in an office setting via fax or phone directly with ...

Circle K Stores, Inc.

Customer Service Representative

IL · On-site

$15.75 - $21.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

next page

Showing results 1-20

All JobsVirtual Customer Service JobsVirtual Customer Service Jobs in Springfield, IL

Virtual Customer Service information

See Springfield, IL salary details

$10

$16

$25

How much do virtual customer service jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for virtual customer service in Springfield, IL is $16.84, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $18.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Virtual Customer Service position, and why are they important?

To thrive as a Virtual Customer Service representative, you need excellent communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is often required. Strong problem-solving abilities, patience, and the ability to work independently in a remote environment are standout soft skills for this position. These skills and qualities are essential for providing efficient, personalized service and building customer loyalty in a virtual setting.

How can I make 2000 a week working from home?

A virtual customer service representative can potentially earn $2,000 a week by working full-time, handling high call volumes, and gaining experience in specialized areas like technical support or sales. Increasing income may also involve developing strong communication skills, using relevant tools, and seeking roles with higher pay rates or performance bonuses.

What is a typical workday like for a Virtual Customer Service representative?

A typical workday for a Virtual Customer Service representative involves handling customer inquiries through phone, email, or chat, resolving issues, and processing orders or requests, all from a remote location. You’ll likely manage multiple conversations at once and use company systems to document interactions and follow up on open cases. Representatives often work scheduled shifts that can offer flexibility, with some roles including evenings or weekends. Collaboration with teammates and supervisors typically happens through online communication tools, ensuring you have support even in a virtual environment.

What is a Virtual Customer Service job?

A Virtual Customer Service job involves assisting customers remotely via phone, email, chat, or social media. Representatives handle inquiries, troubleshoot issues, and provide information about products or services. This role requires good communication skills, problem-solving abilities, and familiarity with company policies. Many companies offer flexible schedules, allowing employees to work from home. Reliable internet access and a quiet workspace are typically required for this position.

How to become a virtual customer service representative?

To become a virtual customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with computer and internet use. Many employers require experience in customer service and proficiency with tools like live chat or CRM software. Some roles may also require specific certifications or training in customer support or related areas.

Is Amazon work from home a real thing?

Amazon offers remote customer service positions that allow employees to work from home, often requiring a dedicated workspace, internet connection, and training on company tools. These roles are legitimate and part of Amazon's flexible work options, though availability may vary by location and position type.

How much does Amazon pay for remote customer service?

Amazon's remote customer service representatives typically earn between $15 and $20 per hour, depending on experience and location. The role often requires strong communication skills and the ability to work flexible hours, with some positions offering additional benefits or performance incentives.
What are the most commonly searched types of Customer Service jobs in Springfield, IL? The most popular types of Customer Service jobs in Springfield, IL are:
What are popular job titles related to Virtual Customer Service jobs in Springfield, IL? For Virtual Customer Service jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Virtual Customer Service jobs in Springfield, IL look for? The top searched job categories for Virtual Customer Service jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Virtual Customer Service jobs? Cities near Springfield, IL with the most Virtual Customer Service job openings:
Virtual Customer Service jobs near you

2025 Virtual Job Fair

Illinois House of Representatives

Springfield, IL • On-site

Full-time

Posted 21 days ago

Be an early applicant

Job description

Salary:

Illinois House of Representatives Office of the Speaker Virtual Job Fair


Were Excited to Invite You!
Join us for theVirtual Job Fairat theIllinois House of Representatives Office of the Speaker!

This online event is your chance to explore rewarding career opportunitiesUnder the Dome.Dont miss out on this fantastic opportunity to kickstart your careerregister nowand take the first step toward your dream job!


Virtual Event Details:

Date: Monday, October 6, 2025

Time: 12:00 pm to 1:00 pm

Location: Zoom ( Zoom link will be provided once the registration has been completed)

Registration Link: https://www.eventbrite.com/e/illinois-house-of-representatives-office-of-the-speaker-virtual-job-fair-tickets-1677699748109?aff=oddtdtcreator



About Us
Staff members in the Office of the Speaker and the Office of the Clerk support members of the Illinois House of Representatives withresearch, policy, legal, communications, and operational servicesas they represent their districts and craft the laws of our state.

As public servants, we are committed to showing respect for all people, continuously learning, and valuing the creative ideas and innovation that come from a professional, ethical, inclusive, and collaborative workplace.

We are recruiting for the following positions:

  • Legislative Coordinators I
  • Communications Specialist I
  • Policy and Budget Analyst I
  • Assistant Counsel
  • Leadership Receptionist
  • Assistant Doorkeepers
  • Deputy Director of Information & Technology
  • Videographer
  • Account Technician
  • Clerical Positions
  • And more!


Please check out our LinkedIn pageat https://www.linkedin.com/company/office-of-the-speaker-illinois for more information.