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Evening Customer Service Jobs in Springfield, IL

Tesla

Seasonal Customer Experience Specialist

Springfield, IL · On-site

$17.50 - $22/hr

Provide the highest level of customer service to all current and future owners * Perform additional ... Ability to work evening hours, weekends, and holidays in a retail environment * Valid driver ...

Burroughs, Inc.

Field Service Technician

Springfield, IL · On-site

$18 - $33/hr

Are you passionate about delivering outstanding customer service? Do you have a knack for solving ... While technicians generally work full-time hours, there may be times when evening, weekend ...

Loomis

Field Service Technician

Springfield, IL · On-site

$18 - $33/hr

Are you passionate about delivering outstanding customer service? Do you have a knack for solving ... While technicians generally work full-time hours, there may be times when evening, weekend ...

The Villas Senior Care Community - East

Cook

Sherman, IL · On-site

$13.75 - $18.50/hr

Evening Shift Opening! We are currently seeking a Cook to provide timely preparation of quality ... Demonstrate excellent customer service * Cooking experience in a long-term care setting ...

Jack Flash Stores

Store Assistant Manager

Glenarm, IL · On-site

$16.50 - $17.50/hr

Jack Flash in Chatham , Illinois is looking to hire a Full-Time Evening Shift Store Assistant ... We are dedicated to providing top notch customer service, a fun environment and fantastic products!

Jack Flash

Store Assistant Manager

Chatham, IL · On-site

$16.75 - $22.50/hr

Jack Flash in Chatham , Illinois is looking to hire a Full-Time Evening Shift Store Assistant ... We are dedicated to providing top notch customer service, a fun environment and fantastic products!

Jack Flash Stores

Store Assistant Manager

Glenarm, IL · On-site

$16.50 - $17.50/hr

Jack Flash in Chatham , Illinois is looking to hire a Full-Time Evening Shift Store Assistant ... We are dedicated to providing top notch customer service, a fun environment and fantastic products!

Skechers

Retail Sales Associate

Springfield, IL · On-site

$17/hr

Customer Service: Engage with customers to provide personalized advice on Skechers products, making ... Able to work a flexible schedule with evening and weekend availability. * Excitement to represent ...

Skechers

Retail Sales Associate

Springfield, IL

$17/hr

Customer Service: Engage with customers to provide personalized advice on Skechers products, making ... Able to work a flexible schedule with evening and weekend availability. * Excitement to represent ...

Vallen

Vendor Managed Inventory Coordinator I

Chatham, IL · On-site

$18.50 - $24.25/hr

Takes customer spot buy orders when needed and relays the information to the CSR or Account Rep. * ... Occasional evening and weekend work may be required as job duties demand and may include little to ...

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All JobsEvening Customer Service JobsEvening Customer Service Jobs in Springfield, IL

Evening Customer Service information

See Springfield, IL salary details

$9

$18

$26

How much do evening customer service jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for evening customer service in Springfield, IL is $18.63, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What is an evening customer service representative?

Evening customer service representatives are professionals who assist customers during evening hours, typically after standard business hours. Their responsibilities include answering inquiries, resolving issues, processing orders, and providing information about products or services. These roles are especially important for businesses that operate late or around the clock, ensuring customers receive support at all times. Evening shifts may appeal to those seeking flexible schedules or supplementing daytime commitments. Strong communication skills and patience are essential for success in this role.

What are the key skills and qualifications needed to thrive as an evening customer service representative?

To thrive as an Evening Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often required. Patience, adaptability, and a calm demeanor are soft skills that help you handle customer concerns effectively, especially during off-peak hours. These abilities ensure responsive and reliable service, which is crucial for maintaining customer satisfaction outside normal business hours.

What are some common challenges faced by evening customer service representatives and how can they be managed?

Evening Customer Service representatives often handle higher call volumes and more urgent issues, as customers may reach out after regular business hours with time-sensitive concerns. Additionally, working later shifts can require extra focus to maintain energy and attention to detail. To manage these challenges, it's important to establish a consistent routine, stay organized with clear documentation, and utilize team communication tools to ensure seamless handoffs between shifts. Many companies also provide additional support and resources during evening hours to help address these unique demands.

What is the difference between Evening Customer Service vs Night Customer Service?

AspectEvening Customer ServiceNight Customer Service
Work HoursTypically 4 PM to 10 PMUsually 10 PM to 6 AM
Work EnvironmentRetail stores, call centers, hospitalityCall centers, emergency support, 24/7 services
Required CredentialsCustomer service experience, basic computer skillsSimilar credentials, sometimes additional safety training
Industry UsageRetail, hospitality, customer supportCustomer support, emergency services, logistics

Both Evening Customer Service and Night Customer Service roles involve assisting customers during non-standard hours. The main difference lies in their shift timings and work environments. Evening roles typically end by early night, while Night Customer Service covers late-night to early morning shifts, often in 24/7 industries. Credentials are similar, focusing on customer support skills. Understanding these differences helps job seekers find roles aligned with their schedules and career goals.

What are the most commonly searched types of Customer Service jobs in Springfield, IL?

The most popular types of Customer Service jobs in Springfield, IL are:

What cities near Springfield, IL are hiring for Evening Customer Service jobs?

Cities near Springfield, IL with the most Evening Customer Service job openings:

Evening Customer Service jobs near you
Infographic showing various Evening Customer Service job openings in Springfield, IL as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $38,750 per year, or $18.6 per hour.

Cashier / Customer Service Associate

Taylorville, IL • On-site

Mach 1 Stores
See more jobs at Mach 1 Storesexternal

$15/hr

Full-time

Retirement, PTO

Posted 2 days ago

New

Job description

JOIN THE MACH 1 CREW! $15.00 PER HOUR + WEEKEND FUN! ????????Mach 1 Stores in Taylorville is looking for WEEKEND WARRIORS to join our team as Entry-Level Customer Service Associates! Enjoy the excitement while earning competitive pay with a 25 CENT INCREASE EVERY 3 MONTHS for the first year then regular increases!GET PAID EVERY WEEK! ????SHIFTS AVAILABLE: Both days and evenings, starting Friday evening until Sunday night.Are you ready to be where the ACTION is? Want to work at the CLEANEST SPOT in town all weekend long? Looking for a job with AMAZING PERKS and a FUN, ENERGETIC atmosphere? If yes, DIVE RIGHT IN!For our weekend crew at Taylorville, we offer GUARANTEED QUARTERLY RAISES for a year and DOUBLE TIME for holidays! Plus, enjoy these awesome benefits:FUEL DISCOUNTS to keep your summer adventures going!VACATION TIME (even for part-timers!)401(k) OPTIONS for your futureFREE CAR WASHESHALF PRICED FOUNTAIN DRINKS AND COFFEEHANDS-ON TRAINING with our managers to set you up for success!ABOUT MACH 1 STORESOur Taylorville location is THE go-to spot for locals and visitors alike! Family-owned Mach 1 Stores is known for our SPECTACULAR service, fully-stocked shelves, and spotless stores. QUALIFICATIONSMust be 21 years of ageAble to lift periodicallyCashier/cash handling skillsCan walk/stand for shift durationAvailable to work WEEKENDS when the store is BUZZING with activity!No experience? NO PROBLEM! We'll train friendly, reliable people who love a fast-paced, fun environment!Ready to supplement your income and have fun?Our quick 3-minute, mobile-friendly application makes applying a breeze!Background Screen Required
Job Posted by ApplicantPro