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Weekend Customer Service Jobs in Springfield, IL

Customer Service

Springfield, IL · On-site

$15 - $18.75/hr

Customer Service Department: Grocery FLSA : Non-Exempt General Function Responsible for processing mail, Western Union orders, utility bills, cashing checks, selling money orders, collecting dry ...

Customer Service

Springfield, IL · On-site

$15 - $18.75/hr

Customer Service Department: Grocery FLSA : Non-Exempt General Function Responsible for processing mail, Western Union orders, utility bills, cashing checks, selling money orders, collecting dry ...

Customer Service Clerk

Springfield, IL

$15.50 - $19/hr

Humphrey's Market is seeking a dedicated and enthusiastic Customer Service Clerk to join our ... Flexibility to work various shifts including weekends and holidays. * Dependable with a strong work ...

Customer Service Clerk

Springfield, IL · On-site

$15.50 - $19/hr

Humphrey's Market is seeking a dedicated and enthusiastic Customer Service Clerk to join our ... Flexibility to work various shifts including weekends and holidays. * Dependable with a strong work ...

Customer Service Clerk

Springfield, IL · On-site

$15.50 - $19/hr

Humphrey's Market is seeking a dedicated and enthusiastic Customer Service Clerk to join our ... Flexibility to work various shifts including weekends and holidays. * Dependable with a strong work ...

Customer Service Representative

Springfield, IL · On-site

$15.75 - $21.50/hr

Store 4701303: 2120 N Dirksen Pkwy, Springfield, Illinois 62702 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Part time Customer Service Representative We want you to ...

Customer Service * Genuinely and consistently treat co-workers, customers and business partners ... Schedule may include varied hours, evenings, weekends, and holidays, must be available a minimum of ...

Customer Service * Genuinely and consistently treat co-workers, customers and business partners ... Schedule may include varied hours, evenings, weekends, and holidays, must be available a minimum of ...

Gun Customer Service Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your ... Schedule may include varied hours, evenings, weekends, and holidays, must be available a minimum of ...

Customer Service Representative

Springfield, IL · On-site

$15.75 - $21.50/hr

Customer Service Representative Springfield - East Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not ...

Customer Service Associate

Springfield, IL · On-site

$16.50 - $24.82/hr

Overview Performs a wide variety of customer service duties related to medical supplies, equipment, and products. Duties will be performed mainly in an office setting via fax or phone directly with ...

Customer Service Associate

Springfield, IL · On-site

$14.25 - $19.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Springfield, IL · On-site

$14.25 - $19.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Springfield, IL · On-site

$14.25 - $19.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

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Weekend Customer Service information

See Springfield, IL salary details

$9

$18

$26

How much do weekend customer service jobs pay per hour?

As of Jun 19, 2026, the average hourly pay for weekend customer service in Springfield, IL is $18.63, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

How to make 2000 a week working from home?

A weekend customer service role can potentially earn $2000 weekly by working full-time hours, often requiring strong communication skills, experience with customer management tools, and a reliable internet connection. Increasing earnings may involve taking on multiple shifts, specializing in high-demand industries, or gaining certifications to improve efficiency and value. Consistent performance and time management are essential for reaching higher income levels in remote customer service positions.

Does customer service work on weekends?

Customer service jobs, including weekend customer service positions, often require employees to work on weekends to provide support outside regular business hours. Scheduling varies by employer, and some roles may involve shift work, including evenings and holidays. Candidates should review specific job postings for exact scheduling requirements.

What is the difference between Weekend Customer Service vs Weekend Retail Associate?

AspectWeekend Customer ServiceWeekend Retail Associate
Required CredentialsHigh school diploma or equivalent; customer service experience often preferredHigh school diploma or equivalent; sales or retail experience beneficial
Work EnvironmentCall centers, online support, or in-store customer service desksRetail stores, supermarkets, or shopping malls
Employer & Industry UsageCustomer service departments across various industriesRetail stores, supermarkets, and shopping centers
Common Search & ComparisonOften compared for customer interaction roles on weekendsCompared for retail sales roles during weekends

Weekend Customer Service and Weekend Retail Associate roles both involve customer interaction during weekends, but differ mainly in work environment and industry. Customer service roles focus on support and communication, while retail associates handle sales and store operations. Both require similar credentials and are common weekend positions in their respective sectors.

What can I do on weekends to make money?

Weekend customer service jobs often involve part-time shifts that can be scheduled outside regular weekday hours. These roles typically require good communication skills and may involve working in retail, hospitality, or call centers, providing flexible income opportunities during weekends.

What are the key skills and qualifications needed to thrive as a Weekend Customer Service representative, and why are they important?

To thrive as a Weekend Customer Service representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often required. Patience, active listening, and a positive attitude help you stand out when assisting customers during high-demand weekend hours. These skills are essential to provide efficient, empathetic support and maintain customer satisfaction during peak periods.

What can I expect in terms of scheduling and team support as a Weekend Customer Service representative?

As a Weekend Customer Service representative, you will typically work shifts that cover busy weekend hours, which may include evenings or holidays, depending on the company's needs. While weekend teams are often smaller than weekday teams, you can expect to collaborate closely with supervisors and fellow representatives via chat or call systems to resolve customer inquiries efficiently. Many companies provide remote or in-office options, and regular check-ins help ensure you’re supported even during high-volume periods. Flexibility and strong communication skills are key, as you may need to coordinate with other departments to address customer concerns that arise outside of standard business hours.

What job type is weekend only?

A weekend customer service job is a position that requires working exclusively on weekends, often with part-time hours. These roles are common in retail, hospitality, and call centers, and typically do not require full-time availability during weekdays.

What are Weekend Customer Service jobs?

Weekend Customer Service jobs involve assisting customers with inquiries, complaints, or support needs specifically during weekends. These roles can be in-person or remote and are common in industries such as retail, hospitality, call centers, and online businesses. Duties typically include answering phone calls, responding to emails or chat messages, processing orders, and resolving issues to ensure customer satisfaction. Working weekends may include daytime, evening, or overnight shifts depending on the employer. These positions are ideal for those seeking flexible work hours or supplemental income.
What are the most commonly searched types of Customer Service jobs in Springfield, IL? The most popular types of Customer Service jobs in Springfield, IL are:
What are popular job titles related to Weekend Customer Service jobs in Springfield, IL? For Weekend Customer Service jobs in Springfield, IL, the most frequently searched job titles are:
What cities near Springfield, IL are hiring for Weekend Customer Service jobs? Cities near Springfield, IL with the most Weekend Customer Service job openings:
Infographic showing various Weekend Customer Service job openings in Springfield, IL as of June 2026, with employment types broken down into 46% Full Time, and 54% Part Time. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $38,750 per year, or $18.6 per hour.
Customer Service

Customer Service

Hy-Vee, Inc.

Springfield, IL • On-site

$15 - $18.75/hr

Part-time

Posted 5 days ago


Hy-Vee rating

6.3

Company rating: 6.3 out of 10

Based on 1,613 frontline employees who took The Breakroom Quiz

42nd of 116 rated grocery stores


Job description

Additional Considerations (if any):
-
At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Job Description:
Job Title: Customer Service
Department: Grocery
FLSA: Non-Exempt
General Function
Responsible for processing mail, Western Union orders, utility bills, cashing checks, selling money orders, collecting dry cleaning orders for customers. Additionally, always maintaining a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.
Core Competencies
  • Partnerships
  • Growth mindset
  • Results oriented
  • Customer focused
  • Professionalism

Reporting Relations
Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and Health Wellness Home
Positions that Report to you: None
Primary Duties and Responsibilities
  • Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
  • Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
  • Makes an effort to learn customers' names and to address them by name whenever possible.
  • Assists customers by: (examples include)
    • escorting them to the products they're looking for
    • securing products that are out of reach
    • loading
      or unloading heavy items
    • making note of and passing along customer suggestions or requests
    • performing other tasks in every way possible to enhance the shopping experience.
  • Answers the telephone promptly and provides friendly, helpful service to customers who call.
  • Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
  • Weighs postal packages, runs mail through meters, processes certified, express, UPS, registered, and insured mail.
  • Processes Western Union orders.
  • Processes Western Union orders.
  • Sells money orders, cashes payroll, personal, ADC, and social security checks.
  • Sells hunting and fishing licenses.
  • Breaks down and puts money in utility drawers.
  • Signs on postal department, breaks down, and turns off postal register.
  • Processes paid outs.
  • Sends faxes for customers.
  • Counts the days' coupons.
  • Processes refunds for customers and department approved refunds.
  • Answers the telephone for the store using appropriate telephone techniques.
  • Utilizes the intercom system for paging, etc. using appropriate procedures.
  • Removes trash in a timely manner.
  • Maintains strict adherence to department and company guidelines related to personal hygiene and dress
  • Adheres to company policies and individual store guidelines.
  • Reports to work when scheduled and on time.

Secondary Duties and Responsibilities
  • Signs on and off lottery machines.
  • Assists customers with dry cleaning where applicable.
  • Assists customers at the registers where necessary.
  • Sells and redeems lottery tickets.
  • Processes bottle refunds.
  • Assists in other areas of store as needed.
  • Performs other job related duties and special projects as required.

Knowledge, Skills, Abilities and Worker Characteristics
  • Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.
  • Must have the ability to do arithmetic calculations involving fractions, decimals, and percentages.
  • Must be able to file, post, and mail materials; copy data from one record to another; interview to obtain basic information; guide people and provide basic direction

Education and Experience
High school or equivalent experience and over six months up to one year of similar or related work experience.
Physical Requirements
  • Must be able to physically perform medium work exerting up to 50 pounds of force occasionally and up to 20 pounds of force frequently.
  • Visual requirements include clarity of vision at distance of less than 20 inches and more than 20 feet with or without correction, depth perception, color vision, and field of vision.
  • The following physical activities are necessary to perform this job: Stooping, reaching, lifting, pushing, pulling, standing, walking, talking, and hearing.

Working Conditions
This position is continuously exposed to dirt and noise. This is a fast paced work environment with significant pressure.
Equipment Used to Perform Job
Fax, telephone, equipment used in the postal area, lottery and money order machines, Western Union equipment, computer, and cash register, intercom.
Contacts
Has daily contact with customers, weekly contact with suppliers/vendors, and monthly contact with federal/state governmental or regulatory agencies.
The anticipated hourly starting wage for this position is $15.00 to $18.75 depending on experience.
For information on company benefits visit Benefits | Hy-Vee.
Are you ready to smile, apply today.
Employment is contingent upon the successful completion of a pre employment drug screen.

What Hy-Vee employees say

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Benefits

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Hy-Vee logo

About Hy-Vee

Sourced by ZipRecruiter

Hy-Vee, based in West Des Moines, IA, US, operates within the supermarket industry. Founded in 1930 by Charles Hyde and David Vredenburg, the company began as a small general store in Beaconsfield, Iowa. Over the years, Hy-Vee has evolved into a network of more than 245 supermarkets across 8 states in the Midwest. They offer a wide range of products and services, including grocery, bakery items, delicatessen, floral, and other specialty departments. With a company motto of “A helpful smile in every aisle”, Hy-Vee's mission is to make each customer's life easier, healthier, and happier. They have received several awards for their commitment to healthy living, customer service and community outreach.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

West Des Moines, IA, US

Year founded

1930