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Weekend Customer Service Jobs in Elgin, IL (NOW HIRING)

Join Our Team as a Customer Service Representative at Fast Lane Laundry! Looking for a role where you can make a difference in your community while working in a friendly and supportive environment?

LHH is seeking a Customer Service / Order Management Representative to support our clients' customers and internal teams by managing orders, providing exceptional service, and ensuring accurate order ...

New

Customer Service

Des Plaines, IL · On-site

$50K - $62K/yr

LHH is seeking a Customer Service / Order Management Representative to support our clients' customers and internal teams by managing orders, providing exceptional service, and ensuring accurate order ...

New

Customer Service Agent

Island Lake, IL · On-site

$16.65 - $20/hr

This customer service agent position will handle heavy inbound calls relating to concerns ... Hours of operation are Monday -- Friday, 8:00am -- 8:00pm and weekends 9:00am -- 6:00pm What You'll ...

Customer Service

Schaumburg, IL · On-site

$15.75 - $21.25/hr

This individual would support the Sales Reps in the field along with Customer Service. THE ROLE * Full-time Position - comes with full Benefits Package + Incentives * Aptitude to multi task and have ...

If so our, full-time Customer Service Associate at Jet Brite located at 1251 N. Gary Ave, Carol ... Retail hours, including days, nights, weekends, and special events, are required in this fast-paced ...

Customer Service Representative

Lake In The Hills, IL · On-site

$15.75 - $21.25/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... Work weekends and holidays Stand, walk, bend, and lift up to 60 lbs Work in a busy, sometimes noisy ...

If so our, full-time Customer Service Associate at Jet Brite located at 6948 W. Grand Ave, Chicago ... Retail hours, including days, nights, weekends, and special events, are required in this fast-paced ...

Customer Service Representative

Saint Charles, IL · On-site

$15.75 - $21.25/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... Work weekends and holidays Stand, walk, bend, and lift up to 60 lbs Work in a busy, sometimes noisy ...

If so our, full-time Customer Service Associate at Jet Brite located at 153 Roosevelt Rd, Villa ... Retail hours, including days, nights, weekends, and special events, are required in this fast-paced ...

If so our, full-time Customer Service Associate at Jet Brite located at 900 W. Lake St, Roselle, IL ... Retail hours, including days, nights, weekends, and special events, are required in this fast-paced ...

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Showing results 1-20

Weekend Customer Service information

See Elgin, IL salary details

$9

$18

$26

How much do weekend customer service jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for weekend customer service in Elgin, IL is $18.58, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.67 per hour, depending on experience, location, and employer.

What is a weekend customer service?

Weekend Customer Service jobs involve assisting customers with inquiries, complaints, or support needs specifically during weekends. These roles can be in-person or remote and are common in industries such as retail, hospitality, call centers, and online businesses. Duties typically include answering phone calls, responding to emails or chat messages, processing orders, and resolving issues to ensure customer satisfaction. Working weekends may include daytime, evening, or overnight shifts depending on the employer. These positions are ideal for those seeking flexible work hours or supplemental income.

What are the key skills and qualifications needed to thrive as a weekend customer service representative?

To thrive as a Weekend Customer Service representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often required. Patience, active listening, and a positive attitude help you stand out when assisting customers during high-demand weekend hours. These skills are essential to provide efficient, empathetic support and maintain customer satisfaction during peak periods.

What can I expect in terms of scheduling and team support as a weekend customer service representative?

As a Weekend Customer Service representative, you will typically work shifts that cover busy weekend hours, which may include evenings or holidays, depending on the company's needs. While weekend teams are often smaller than weekday teams, you can expect to collaborate closely with supervisors and fellow representatives via chat or call systems to resolve customer inquiries efficiently. Many companies provide remote or in-office options, and regular check-ins help ensure you’re supported even during high-volume periods. Flexibility and strong communication skills are key, as you may need to coordinate with other departments to address customer concerns that arise outside of standard business hours.

What is the difference between Weekend Customer Service vs Weekend Retail Associate?

AspectWeekend Customer ServiceWeekend Retail Associate
Required CredentialsHigh school diploma or equivalent; customer service experience often preferredHigh school diploma or equivalent; sales or retail experience beneficial
Work EnvironmentCall centers, online support, or in-store customer service desksRetail stores, supermarkets, or shopping malls
Employer & Industry UsageCustomer service departments across various industriesRetail stores, supermarkets, and shopping centers
Common Search & ComparisonOften compared for customer interaction roles on weekendsCompared for retail sales roles during weekends

Weekend Customer Service and Weekend Retail Associate roles both involve customer interaction during weekends, but differ mainly in work environment and industry. Customer service roles focus on support and communication, while retail associates handle sales and store operations. Both require similar credentials and are common weekend positions in their respective sectors.

What are the most commonly searched types of Customer Service jobs in Elgin, IL?

The most popular types of Customer Service jobs in Elgin, IL are:

What cities near Elgin, IL are hiring for Weekend Customer Service jobs?

Cities near Elgin, IL with the most Weekend Customer Service job openings:

Infographic showing various Weekend Customer Service job openings in Elgin, IL as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $38,648 per year, or $18.6 per hour.

$20/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago


Job description

Customer Service Representative

Reports to: Office Manager

Two shifts available: 8am-4:30pm & 8:30am-5pm, both Monday thru Friday with weekend rotation

Pay Scale: $20/hour

Customer Service Representative Position Summary:

This position is primarily responsible for providing customer service over the phone to obtain complete and accurate information while assisting customers in a timely manner. The position also includes dispatching calls to technicians as well as various administrative duties.

Customer Service Representative Job Duties and Responsibilities:

  • Answer inbound phone calls to schedule jobs and handle customer service inquiries
  • Initiate outbound phone calls for scheduling of service calls
  • Handle various customer inquiries and requests efficiently and accurately
  • Dispatch the correct technician (based on qualifications, geography, customer preference) to each job
  • Utilize Service Titan software to effectively plan and dispatch jobs
  • Proactively communicate with customers regarding estimated arrival times, technician details, etc.
  • Communicate with technicians regarding availability, expected completion time, etc.
  • Ensure accuracy of details (customer name, phone number, address, etc.) on all scheduled calls
  • Perform a variety of administrative duties as requested by your direct supervisor and other managers in the company
  • High interaction with service technicians and various customers from residential to commercial
  • Additional duties as assigned

Customer Service Representative Qualifications:

  • High school diploma or equivalent (GED)
  • Minimum of 3 years relevant work experience in customer service environment
  • Previous dispatch experience a plus
  • Strong verbal and written communication skills
  • Plumbing, Electric & HVAC experience a plus
  • Attention to detail
  • Ability to manage priorities and workflow
  • Ability to deal effectively with a diversity of individuals at all organizational levels
  • Versatility, flexibility and a willingness to work within constantly changing priorities
  • Proficient in Microsoft Office
  • Ability to commute to the McHenry, IL office on a daily basis
  • Ability and willingness to work weekends

Customer Service Representative Benefits:

  • Medical, Dental & Vision Insurance
  • Supplemental AFLAC Insurance Options
  • 401(k) Plan with Company Match
  • Paid Time Off (PTO)
  • Paid Holidays
  • Tuition Reimbursement
  • On-site training facility for continuous employee development
  • Company-provided Life Insurance
  • Employee discounts on company-provided services