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Weekend Customer Service Jobs in Naperville, IL (NOW HIRING)

QFS Services, Inc.

Customer Service

Willowbrook, IL · On-site

$20/hr

Customer Service Location: Willowbrook, IL 60527 Pay Rate: $20.00/hr Shift: 8am-5pm Monday -Friday Description: We are currently seeking a Customer Experience Specialist to provide exceptional ...

Integrity Trade Services

Customer Service

Frankfort, IL · On-site

$15.75 - $21.50/hr

  • Medical

  • Dental

  • Vision

Will ensure that all incoming customer sales orders are handled in a timely and accurate manner ... Administrative and Data Entry skills Why choose Integrity Trade Services? At ITS, we offer our ...

RENSA FILTRATION INC

Customer Service

Elk Grove Village, IL · On-site

$18 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Customer Service Supervisor Department: Customer Service FLSA: Non-Exempt Page Break Who is Rensa Filtration? Rensa Filtration is a family of companies dedicated to air filtration. By investing in ...

Fast Lane Laundry

Customer Service

Saint Charles, IL

$15.50 - $16.50/hr

Join Our Team as a Customer Service Representative at Fast Lane Laundry! Looking for a role where you can make a difference in your community while working in a friendly and supportive environment?

LHH US

Customer Service

Des Plaines, IL

$50K - $62K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

LHH is seeking a Customer Service / Order Management Representative to support our clients' customers and internal teams by managing orders, providing exceptional service, and ensuring accurate order ...

New

LHH US

Customer Service

Des Plaines, IL · On-site

$50K - $62K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

LHH is seeking a Customer Service / Order Management Representative to support our clients' customers and internal teams by managing orders, providing exceptional service, and ensuring accurate order ...

New

Rowell Chemical Corp

Customer Service

Willow Springs, IL · On-site

$20 - $25/hr

Unwavering commitment to customer service, quality, safety and value has been the key to Rowell's success. A product of particular note is Sodium Hypochlorite, which is offered in a variety of ...

Rowell Chemical

Customer Service

Willow Springs, IL · On-site

$17.25 - $22.75/hr

Unwavering commitment to customer service, quality, safety and value has been the key to Rowell's success. A product of particular note is Sodium Hypochlorite, which is offered in a variety of ...

Patients Choice Medical

Customer Service

Schaumburg, IL · On-site

$15.75 - $21.25/hr

  • Medical

  • Dental

  • Retirement

  • PTO

This individual would support the Sales Reps in the field along with Customer Service. THE ROLE * Full-time Position - comes with full Benefits Package + Incentives * Aptitude to multi task and have ...

PetSuites

Customer Service Representative

Arlington Heights, IL · On-site

$16.25 - $22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... Work weekends and holidays Stand, walk, bend, and lift up to 60 lbs Work in a busy, sometimes noisy ...

Jet Brite

Customer Service Associate

Carol Stream, IL · On-site

$17 - $20/hr

If so our, full-time Customer Service Associate at Jet Brite located at 1251 N. Gary Ave, Carol ... Retail hours, including days, nights, weekends, and special events, are required in this fast-paced ...

Jet Brite

Customer Service Associate

Chicago, IL

$17.50 - $20/hr

If so our, full-time Customer Service Associate at Jet Brite located at 6948 W. Grand Ave, Chicago ... Retail hours, including days, nights, weekends, and special events, are required in this fast-paced ...

PetSuites

Customer Service Representative

Saint Charles, IL · On-site

$15.75 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • PTO

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... Work weekends and holidays Stand, walk, bend, and lift up to 60 lbs Work in a busy, sometimes noisy ...

Jet Brite

Customer Service Associate

Villa Park, IL

$17 - $20/hr

If so our, full-time Customer Service Associate at Jet Brite located at 153 Roosevelt Rd, Villa ... Retail hours, including days, nights, weekends, and special events, are required in this fast-paced ...

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Showing results 1-20

All JobsCustomer Service JobsWeekend Customer Service JobsWeekend Customer Service Jobs in Naperville, IL

Weekend Customer Service information

See Naperville, IL salary details

$9

$18

$26

How much do weekend customer service jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for weekend customer service in Naperville, IL is $18.77, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.87 per hour, depending on experience, location, and employer.

What is a weekend customer service?

Weekend Customer Service jobs involve assisting customers with inquiries, complaints, or support needs specifically during weekends. These roles can be in-person or remote and are common in industries such as retail, hospitality, call centers, and online businesses. Duties typically include answering phone calls, responding to emails or chat messages, processing orders, and resolving issues to ensure customer satisfaction. Working weekends may include daytime, evening, or overnight shifts depending on the employer. These positions are ideal for those seeking flexible work hours or supplemental income.

What are the key skills and qualifications needed to thrive as a weekend customer service representative?

To thrive as a Weekend Customer Service representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often required. Patience, active listening, and a positive attitude help you stand out when assisting customers during high-demand weekend hours. These skills are essential to provide efficient, empathetic support and maintain customer satisfaction during peak periods.

What can I expect in terms of scheduling and team support as a weekend customer service representative?

As a Weekend Customer Service representative, you will typically work shifts that cover busy weekend hours, which may include evenings or holidays, depending on the company's needs. While weekend teams are often smaller than weekday teams, you can expect to collaborate closely with supervisors and fellow representatives via chat or call systems to resolve customer inquiries efficiently. Many companies provide remote or in-office options, and regular check-ins help ensure you’re supported even during high-volume periods. Flexibility and strong communication skills are key, as you may need to coordinate with other departments to address customer concerns that arise outside of standard business hours.

What is the difference between Weekend Customer Service vs Weekend Retail Associate?

AspectWeekend Customer ServiceWeekend Retail Associate
Required CredentialsHigh school diploma or equivalent; customer service experience often preferredHigh school diploma or equivalent; sales or retail experience beneficial
Work EnvironmentCall centers, online support, or in-store customer service desksRetail stores, supermarkets, or shopping malls
Employer & Industry UsageCustomer service departments across various industriesRetail stores, supermarkets, and shopping centers
Common Search & ComparisonOften compared for customer interaction roles on weekendsCompared for retail sales roles during weekends

Weekend Customer Service and Weekend Retail Associate roles both involve customer interaction during weekends, but differ mainly in work environment and industry. Customer service roles focus on support and communication, while retail associates handle sales and store operations. Both require similar credentials and are common weekend positions in their respective sectors.

What are the most commonly searched types of Customer Service jobs in Naperville, IL?

The most popular types of Customer Service jobs in Naperville, IL are:

What cities near Naperville, IL are hiring for Weekend Customer Service jobs?

Cities near Naperville, IL with the most Weekend Customer Service job openings:

Weekend Customer Service jobs near you
Infographic showing various Weekend Customer Service job openings in Naperville, IL as of August 2026, with employment types broken down into 86% Full Time, 9% Part Time, and 5% Contract. Highlights an 100% In-person job distribution, with an average salary of $39,039 per year, or $18.8 per hour.

Customer Service

QFS Services, Inc.

Willowbrook, IL • On-site

$20/hr

Other

Re-posted 18 days ago

Job description

Job Position: Customer Service
Location: Willowbrook, IL 60527
Pay Rate: $20.00/hr
Shift: 8am-5pm Monday -Friday
Description: We are currently seeking a Customer Experience Specialist to provide exceptional customer service to our online customers. Serving as the primary point of contact for ecommerce customers, this person will be responsible for assisting shoppers on all offered service channels including but not limited to email, live chat, and phone. Common customer inquiries include questions/issues regarding product availability, garment sizing/fit, orders, shipping/delivery, payment, refunds, returns/exchanges, etc.
Leveraging a personalized and consultative approach, this person will play a key role in driving online sales and customer retention and will greatly contribute to our continued company growth. The ideal candidate is a customer-centric problem solver who has a positive attitude, excellent written and verbal communication skills, strong business acumen, and an entrepreneurial spirit.
Key Responsibilities
• Respond to, answer, and resolve all customer comments, inquiries, and concerns via email, chat, and phone
• Assist customers with orders, shipping/delivery, returns, website questions, product selection (sizing, fit, etc.), and other inbound inquiries. Provide customers with product recommendations, identifying cross-sell/up-sell opportunities when appropriate.
• Oversee the end-to-end online ordering and RMA process for the ecommerce channel
• Review/approve customer return requests; Process refunds/exchanges using Shopify and company ERP system
• Work closely with the fulfillment team on inventory and order-related issues, including quality control and quality assurance tasks
• Keep up to date on industry trends and identify ways to improve customer experience
• Document customer feedback to share with internal stakeholders
• Ensure website content is up-to-date, accurate, share feedback as needed
• Assist Ecommerce and warehouse teams with other related initiatives and activities as requested
Skills & Competencies
• Exceptional written and verbal communication skills; Able to communicate clearly, professionally, and with empathy.
• Ability to build rapport and form trusting relationships with customers and coworkers; exhibits a high degree of emotional intelligence
• Customer-oriented and solution-focused.
• Possesses sound judgment with keen critical-thinking and decision-making skills.
• Ability to multi-task and navigate ambiguous situations in a fast-paced environment.
• Positive attitude, motivated, self-starter with a bias for action
• Quick learner and able to adapt to new technologies and processes.
• Solid understanding of business operations and processes; Ability to understand and apply a broad knowledge of policies and procedures.
• Ability to be flexible and to work outside of normal business hours if necessary

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