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Overnight Customer Service Jobs in Springfield, IL

Memorial Health

CUSTOMER SERVICE ASSOCIATE

Springfield, IL · On-site

$16.50 - $24.82/hr

Performs a wide variety of customer service duties related to medical supplies, equipment, and products. Duties will be performed mainly in an office setting via fax or phone directly with customers ...

Towerloan

Customer Service Representative

Springfield, IL

$15.75 - $21.50/hr

As a CSR, you'll play a key role in delivering exceptional customer service while building relationships and helping our customers find the right financial solutions. Whether you're looking for a ...

Lincare

Customer Service Rep

Springfield, IL

$15 - $20/hr

Assesses customer need for additional products/services * Assesses customer compliance with physician orders * Answers questions and provides customer education regarding products/services

Habegger

Customer Service Representative

Springfield, IL · On-site

$17 - $22/hr

The Habegger Corporation in Springfield , IL is looking to hire a full-time Customer Service Representative to provide day-to-day support for our HVAC customers. Do you have exceptional multitasking ...

U-Haul

Customer Service Representative

Springfield, IL · On-site

$15 - $16/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Circle K

Customer Service Representative

Springfield, IL

$15.75 - $21.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Springfield, IL · On-site

$15.75 - $21.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Ollie's

Customer Service Associate

Springfield, IL · On-site

$15.25 - $16.25/hr

The Customer Service Associate assists customers and helps to maintain the store appearance. The Customer Service Associate is responsible for all aspects of customer service, merchandising, and ...

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All JobsCustomer Service JobsOvernight Customer Service JobsOvernight Customer Service Jobs in Springfield, IL

Overnight Customer Service information

See Springfield, IL salary details

$9

$18

$26

How much do overnight customer service jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for overnight customer service in Springfield, IL is $18.63, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What are overnight customer service jobs?

Overnight customer service jobs involve assisting customers during overnight hours, typically outside of regular business times. Employees in these roles may answer phone calls, respond to emails or chats, and resolve customer issues or inquiries. These positions are common in industries that require 24/7 support, such as hospitality, retail, financial services, and tech companies. Overnight shifts usually run from late evening to early morning and may offer shift differentials or other incentives. Strong communication skills and the ability to work independently are important for success in this role.

What are some common challenges faced by Overnight Customer Service representatives, and how can they be managed?

Overnight Customer Service representatives often encounter challenges such as handling high volumes of inquiries with limited immediate supervision and managing customer issues that may be more urgent due to the late hours. Additionally, working overnight shifts can impact personal routines and require strong self-motivation. Successful representatives typically develop effective time-management skills, maintain clear communication with team members during shift changes, and utilize available resources to resolve issues efficiently. Employers often provide training and support to help overnight staff adapt and thrive in this unique work environment.

What is the difference between Overnight Customer Service vs Customer Support Specialist?

AspectOvernight Customer ServiceCustomer Support Specialist
Work HoursTypically overnight shifts, often 10 PM to 6 AMDaytime or flexible hours, depending on company
Work EnvironmentCall centers, remote, or office settings with night shiftsOffice, remote, or call centers during regular business hours
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or higher; customer service skills
Industry UsageCommon in retail, tech, and service industries with 24/7 supportUsed across various industries for client interaction and support

Overnight Customer Service roles focus on providing support during night hours, often requiring specific shift schedules. Customer Support Specialists typically work during regular hours but share similar skills and credentials. The main difference lies in the work hours and environment, with overnight roles catering to 24/7 operations and support specialists serving daytime needs.

What are the key skills and qualifications needed to thrive as an Overnight Customer Service Representative, and why are they important?

To thrive as an Overnight Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and ticketing platforms is typically required. Patience, resilience, and the ability to stay focused during night shifts are crucial soft skills for this role. These skills and qualities ensure that customer needs are met efficiently and professionally, even during off-peak hours when support is critical.
What are the most commonly searched types of Customer Service jobs in Springfield, IL? The most popular types of Customer Service jobs in Springfield, IL are:
What are popular job titles related to Overnight Customer Service jobs in Springfield, IL? For Overnight Customer Service jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Overnight Customer Service jobs in Springfield, IL look for? The top searched job categories for Overnight Customer Service jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Overnight Customer Service jobs? Cities near Springfield, IL with the most Overnight Customer Service job openings:
Overnight Customer Service jobs near you
Infographic showing various Overnight Customer Service job openings in Springfield, IL as of July 2026, with employment types broken down into 75% Full Time, 23% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $38,750 per year, or $18.6 per hour.

Overnight Customer Service Cashier

Mach 1 Stores

Taylorville, IL • On-site

$15.50/hr

Part-time

Medical, Retirement, PTO

Re-posted 3 days ago

Job description


Join the Mach 1 Team based in Taylorville!
Are you looking for an exciting job that allows you to interact with people, stay engaged, and earn some extra money? Mach 1 is currently seeking individuals to join their team for the 3rd shift! Starting hourly rate is $15.50, and you will be paid on a weekly basis. Additionally, every three months for the first year, you can expect a 25-cent increase. As an added bonus, after just 30 days, you'll have the option for same-day pay!
As a team member, your responsibilities will include assisting customers, managing cash transactions, and ensuring the store operates efficiently. The overnight shifts come with various benefits such as:
- Health insurance
- Paid vacation (available even for part-time employees!)
- 401(k) participation
- Complimentary car washes
- Discounts on fountain drinks and coffee
- Fuel discounts
- Double pay on holidays
Key requirements include being at least 21 years old, capable of lifting items and standing for extended periods, having availability on weekends and holidays, as well as possessing a friendly and dependable demeanor. Even if you don't have prior experience, worry not as we provide training. If this opportunity interests you, don't hesitate to apply now - the process is simple and fast!


Background Screen Required


Job Posted by ApplicantPro