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Associate Kaiser Permanente Customer Service Representative Jobs in Springfield, IL

CSR

Lincoln, IL

$15 - $17.50/hr

Customer Service Representative (CSR) - VeterinaryLocation: Lincoln, IL 62656Position Overview We are seeking a dedicated and compassionate Customer Service Representative (CSR) to join our ...

New

CSR

Lincoln, IL · On-site

$15 - $17.50/hr

Customer Service Representative (CSR) - Veterinary Location: Lincoln, IL 62656 Position Overview We are seeking a dedicated and compassionate Customer Service Representative (CSR) to join our ...

New

Customer Service Representative

Divernon, IL · On-site

$15.75 - $21.50/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Customer Service Representative

Springfield, IL · On-site

$15.75 - $21.50/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Customer Service Representative

IL · On-site

$15.75 - $21.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Customer Service Representative

Springfield, IL

$15.75 - $21.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Customer Service Representative

Springfield, IL

$15.75 - $21.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Customer Service Representative

IL · On-site

$15.75 - $21.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Customer Service Representative

IL · On-site

$15.75 - $21.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Customer Service Representative

Divernon, IL · On-site

$15.75 - $21.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Customer Service Representative

Divernon, IL

$15.75 - $21.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Customer Service Representative

Springfield, IL · On-site

$15.75 - $21.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

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Associate Kaiser Permanente Customer Service Representative information

What is the difference between Associate Kaiser Permanente Customer Service Representative vs Medical Office Assistant?

AspectAssociate Kaiser Permanente Customer Service RepresentativeMedical Office Assistant
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; medical assisting certification preferred
Work EnvironmentCall centers, patient support, administrative tasksMedical offices, clinics, direct patient interaction
Employer & Industry UsageCommon in healthcare customer service roles at Kaiser PermanenteCommon in healthcare clinics and outpatient facilities
Search & Comparison IntentYesRelated but different role

The Associate Kaiser Permanente Customer Service Representative primarily handles patient inquiries via phone and provides administrative support, focusing on customer service. In contrast, a Medical Office Assistant performs clinical and administrative tasks within medical offices, including patient check-in, scheduling, and basic clinical duties. Both roles support healthcare operations but differ in daily responsibilities and work settings.

What are popular job titles related to Associate Kaiser Permanente Customer Service Representative jobs in Springfield, IL?

For Associate Kaiser Permanente Customer Service Representative jobs in Springfield, IL, the most frequently searched job titles are:

What job categories do people searching Associate Kaiser Permanente Customer Service Representative jobs in Springfield, IL look for?

The top searched job categories for Associate Kaiser Permanente Customer Service Representative jobs in Springfield, IL are:

What cities near Springfield, IL are hiring for Associate Kaiser Permanente Customer Service Representative jobs?

Cities near Springfield, IL with the most Associate Kaiser Permanente Customer Service Representative job openings:

Infographic showing various Associate Kaiser Permanente Customer Service Representative job openings in Springfield, IL as of June 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Temporary. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

CareVet
Veterinary Services • 1 - 5K employees

5.9

Company rating: 5.9 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

31st of 52 rated veterinary

People enjoy working here

Respectful managers

Uninterrupted breaks


$15 - $17.50/hr

Full-time

Posted 2 days ago

New


Job description

Customer Service Representative (CSR) - VeterinaryLocation: Lincoln, IL 62656Position Overview

We are seeking a dedicated and compassionate Customer Service Representative (CSR) to join our veterinary team in Lincoln, IL. The ideal candidate will be the first point of contact for our clients, providing exceptional service and support in a fast-paced veterinary environment.

Key Responsibilities
  • Greet clients warmly and professionally, both in person and over the phone.
  • Schedule appointments and manage the clinic’s calendar efficiently.
  • Answer client inquiries regarding services, treatments, and general veterinary information.
  • Maintain accurate client and patient records using veterinary software systems.
  • Process payments, handle billing, and manage insurance claims as needed.
  • Coordinate communication between clients and veterinary staff to ensure smooth operations.
  • Assist with administrative tasks to support the veterinary team.
Qualifications
  • Previous experience as a Customer Service Representative, preferably in a veterinary or animal care setting.
  • Strong communication and interpersonal skills.
  • Ability to multitask and work efficiently in a dynamic environment.
  • Familiarity with veterinary software and appointment scheduling systems is a plus.
  • Compassion for animals and a commitment to providing excellent client service.
  • High school diploma or equivalent required; additional education in veterinary or customer service fields is a plus.
How to Apply

If you are passionate about animal care and enjoy helping clients, please submit your resume and cover letter to our hiring team. We look forward to hearing from you!



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