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At Home Customer Service Jobs in Springfield, IL

Hy-Vee, Inc.

Customer Service

Springfield, IL · On-site

$15 - $18.75/hr

Additional Considerations (if any): - At Hy-Vee our people are our strength. We promise "a helpful ... Assistant Managers of Store Operations, Perishables, and Health Wellness Home Education and ...

New

HyVee

Customer Service

Springfield, IL

$15 - $18.75/hr

Additional Considerations (if any): - At Hy-Vee our people are our strength. We promise "a helpful ... Assistant Managers of Store Operations, Perishables, and Health Wellness Home Education and ...

New

Memorial Health

CUSTOMER SERVICE ASSOCIATE

Springfield, IL · On-site

$16.50 - $24.82/hr

... nursing homes. Education: • Graduation from high school, or the equivalency, is required ... Determines the applicable insurance coverage and collects customer co-payments at time services are ...

Memorial Health

CUSTOMER SERVICE ASSOCIATE

Springfield, IL · On-site

$16.50 - $24.82/hr

... homes. Qualifications Education: Graduation from high school, or the equivalency, is required ... Determines the applicable insurance coverage and collects customer co-payments at time services are ...

Memorial Health

CUSTOMER SERVICE ASSOCIATE

Springfield, IL · On-site

$16.50 - $24.82/hr

... home medical equipment is required. • Keyboarding and basic computer skills are required ... Determines the applicable insurance coverage and collects customer co-payments at time services are ...

Towerloan

Customer Service Representative

Springfield, IL

$15.75 - $21.50/hr

At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business! As a ... We take pride in offering personal loans, home equity loans, and retail financing, helping our ...

Tower Loan

Customer Service Representative

Springfield, IL · On-site

$15.75 - $21.50/hr

At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business! As a ... We take pride in offering personal loans, home equity loans, and retail financing, helping our ...

Tower Loan

Customer Service Representative

Springfield, IL · On-site

$15.75 - $21.50/hr

At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business! As a ... We take pride in offering personal loans, home equity loans, and retail financing, helping our ...

U-Haul

Customer Service Representative

Springfield, IL · On-site

$15 - $16/hr

MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ... objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or ...

U-Haul

Customer Service Representative

Springfield, IL · On-site

$15 - $16/hr

MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ... objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or ...

U-Haul

Customer Service Representative

Springfield, IL · On-site

$15 - $16/hr

MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ... objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or ...

U-Haul

Customer Service Representative

Springfield, IL · On-site

$15 - $16/hr

MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ... objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or ...

U-Haul

Customer Service Representative

Springfield, IL · On-site

$15 - $16/hr

MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ... objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or ...

U-Haul

Customer Service Representative

Springfield, IL · On-site

$15 - $16/hr

MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ... objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or ...

U-Haul

Customer Service Representative

Springfield, IL · On-site

$15 - $17/hr

MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ... objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or ...

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All JobsAt Home Customer Service JobsAt Home Customer Service Jobs in Springfield, IL

At Home Customer Service information

See Springfield, IL salary details

$9

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$26

How much do at home customer service jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for at home customer service in Springfield, IL is $18.63, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an at home customer service representative?

To excel as an At Home Customer Service Representative, strong communication skills, problem-solving abilities, and a high school diploma or equivalent are essential. Familiarity with customer relationship management (CRM) software, basic computer proficiency, and sometimes certification in customer service are typically required. Patience, empathy, and self-motivation are standout soft skills for managing customer inquiries and working independently. These skills ensure effective customer support, high satisfaction, and productivity in a remote work environment.

What is the difference between At Home Customer Service vs Call Center Customer Service?

AspectAt Home Customer ServiceCall Center Customer Service
Work EnvironmentRemote, home-basedTypically in a dedicated call center facility or remote
Required CredentialsHigh school diploma or equivalent, basic computer skillsSimilar credentials, often with additional training
Industry UsageCommon across retail, tech, healthcare, and morePrimarily in telecommunications, retail, and service sectors
Work ScheduleFlexible, often part-time or full-timeSet shifts, often fixed hours

At Home Customer Service roles involve assisting customers remotely from home, offering flexibility and a variety of industry options. Call Center Customer Service typically refers to roles within a centralized facility or remote positions focused on high-volume call handling. Both roles require similar skills and credentials but differ mainly in work environment and scheduling.

What are some common challenges faced by at home customer service representatives, and how can they be managed?

At Home Customer Service representatives often face challenges such as staying motivated in a remote environment, managing distractions at home, and maintaining clear communication with both customers and team members. To overcome these, it's important to set up a dedicated, quiet workspace, establish a consistent daily routine, and stay engaged with the team through regular virtual meetings and chat platforms. Time management and self-discipline are key to staying productive, and most companies provide training and support resources to help representatives succeed remotely.

What is an at home customer service representative?

At Home Customer Service jobs involve providing support to customers remotely, usually from your own home. Employees in these roles handle inquiries, resolve issues, and offer assistance via phone, email, or chat. These positions often require strong communication skills, a reliable internet connection, and a quiet workspace. Many companies offer training and support to help remote customer service representatives succeed in their roles.

How to become an at-home customer service representative?

To become an at-home customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and a reliable internet connection. Employers often require previous customer service experience and may provide training on specific tools or software used in remote support roles.
What are the most commonly searched types of Customer Service jobs in Springfield, IL? The most popular types of Customer Service jobs in Springfield, IL are:
What are popular job titles related to At Home Customer Service jobs in Springfield, IL? For At Home Customer Service jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching At Home Customer Service jobs in Springfield, IL look for? The top searched job categories for At Home Customer Service jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for At Home Customer Service jobs? Cities near Springfield, IL with the most At Home Customer Service job openings:
At Home Customer Service jobs near you
Infographic showing various At Home Customer Service job openings in Springfield, IL as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $38,750 per year, or $18.6 per hour.

Customer Service

Hy-Vee, Inc.

Springfield, IL • On-site

$15 - $18.75/hr

Part-time

Posted 3 days ago

New

Hy-Vee rating

6.3

Company rating: 6.3 out of 10

Based on 1,660 frontline employees who took The Breakroom Quiz

44th of 122 rated grocery stores

Job description

Additional Considerations (if any):
-
At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Job Description:
Job Title: Customer Service
Department: General
FLSA: Hourly
Revision Date: 07/2026
About Hy-Vee
At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.
The Role and Why It's Important
Our Customer Service team members are the friendly face of some of our most important in-store services, helping customers with everything from mailing packages and sending money to cashing checks and purchasing licenses. In this role, you'll handle a wide variety of transactions accurately and efficiently while making every customer feel welcomed and valued.
If you enjoy working with people, stay calm under pressure, and take pride in getting things done right, we'd love to have you on our team.
What You'll Do
No two shifts are exactly the same, but here's what you can expect:
  • Provide prompt, friendly customer service by greeting customers with a smile, learning their names, and making every interaction a positive one
  • Weigh postal packages, run mail through meters, and process certified, express, UPS, registered, and insured mail
  • Process Western Union orders and send faxes for customers
  • Sell money orders and cash payroll, personal, ADC, and social security checks
  • Sell hunting and fishing licenses
  • Break down and put money in utility drawers and process paid outs
  • Sign on the postal department, break down, and turn off the postal register
  • Count daily coupons and process refunds for customers and department-approved refunds
  • Sign on and off lottery machines, sell and redeem lottery tickets
  • Assist customers with dry cleaning where applicable and process bottle refunds
  • Assist customers at registers and in other areas of the store as needed
  • Answer the telephone and use the intercom system using appropriate procedures
  • Remove trash in a timely manner and maintain a clean, organized work area
  • Work with co-workers as a team to ensure customer satisfaction and a pleasant work environment
  • Maintain strict adherence to personal hygiene, dress standards, and all Hy-Vee policies and store guidelines
  • Report to work when scheduled and on time

Your Skills
To be successful, you'll need to be able to:
  • Solve practical problems and interpret instructions across a variety of situations with limited standardization
  • Perform arithmetic calculations involving fractions, decimals, and percentages accurately
  • File, post, and organize materials; copy data accurately between records; and gather basic information as needed
  • Guide customers and provide clear, helpful direction in a professional manner
  • Communicate clearly and professionally with customers, team members, and store leadership

Reporting Relationships
Accountable and Reports to: Store Director; Store Manager; Assistant Managers of Store Operations, Perishables, and Health Wellness Home
Education and Experience
  • High school diploma or equivalent experience required
  • Over six months up to one year of similar or related work experience preferred

Physical Requirements
  • Frequently stand and walk throughout a shift in sales, food service, or delivery areas
  • Where applicable to the role: ability to safely use sharp knives and blades for food preparation
  • Where applicable to the role: exposure to heat- and burn-related hazards associated with cooking, baking, or grilling equipment
  • Where applicable to the role: ability to operate a delivery vehicle in accordance with applicable DOT standards
  • Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation duties

Working Environment
This is a fast-paced role in a retail store environment where you will be on your feet and handling a variety of customer transactions throughout your shift. You will have continuous exposure to dirt and noise. Safety is always a priority, and training is provided to help ensure a safe and supportive work environment.
The anticipated hourly starting wage for this position is $15.00 to $18.75 depending on experience.
For information on company benefits visit Benefits | Hy-Vee.
Are you ready to smile, apply today.
Employment is contingent upon the successful completion of a pre employment drug screen.

What Hy-Vee employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Hy-Vee

Sourced by ZipRecruiter

Hy-Vee, based in West Des Moines, IA, US, operates within the supermarket industry. Founded in 1930 by Charles Hyde and David Vredenburg, the company began as a small general store in Beaconsfield, Iowa. Over the years, Hy-Vee has evolved into a network of more than 245 supermarkets across 8 states in the Midwest. They offer a wide range of products and services, including grocery, bakery items, delicatessen, floral, and other specialty departments. With a company motto of “A helpful smile in every aisle”, Hy-Vee's mission is to make each customer's life easier, healthier, and happier. They have received several awards for their commitment to healthy living, customer service and community outreach.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

West Des Moines, IA, US

Year founded

1930

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