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At Home Customer Service Jobs in Springfield, IL

Customer Service Associate

Springfield, IL · On-site

$16.50 - $24.82/hr

... nursing homes. Education: • Graduation from high school, or the equivalency, is required ... Determines the applicable insurance coverage and collects customer co-payments at time services are ...

Customer Service Representative

Springfield, IL

$15.75 - $21.50/hr

At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business! As a ... We take pride in offering personal loans, home equity loans, and retail financing, helping our ...

Customer Service Representative

Springfield, IL · On-site

$15.75 - $21.50/hr

At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business! As a ... We take pride in offering personal loans, home equity loans, and retail financing, helping our ...

Customer Service Representative

Springfield, IL

$15.75 - $21.50/hr

At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business! As a ... We take pride in offering personal loans, home equity loans, and retail financing, helping our ...

MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ... objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or ...

MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ... objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or ...

Customer Service Representative - Springfield, IL Start at $16.00/hr | Raise to $16.50 after 30 days Join the Q Crew at Qik n' EZ -- a fast-paced, team-oriented workplace where dependable employees ...

Customer Service Representative - Springfield, IL Start at $16.00/hr | Raise to $16.50 after 30 days Join the Q Crew at Qik n' EZ -- a fast-paced, team-oriented workplace where dependable employees ...

Customer Service Associate

Springfield, IL · On-site

$13.50 - $18.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... at store). * Assists with exterior and interior maintenance by ensuring clean, neat, orderly store ...

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At Home Customer Service information

See Springfield, IL salary details

$9

$18

$26

How much do at home customer service jobs pay per hour?

As of May 28, 2026, the average hourly pay for at home customer service in Springfield, IL is $18.63, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an At Home Customer Service Representative, and why are they important?

To excel as an At Home Customer Service Representative, strong communication skills, problem-solving abilities, and a high school diploma or equivalent are essential. Familiarity with customer relationship management (CRM) software, basic computer proficiency, and sometimes certification in customer service are typically required. Patience, empathy, and self-motivation are standout soft skills for managing customer inquiries and working independently. These skills ensure effective customer support, high satisfaction, and productivity in a remote work environment.

What are some common challenges faced by At Home Customer Service representatives, and how can they be managed?

At Home Customer Service representatives often face challenges such as staying motivated in a remote environment, managing distractions at home, and maintaining clear communication with both customers and team members. To overcome these, it's important to set up a dedicated, quiet workspace, establish a consistent daily routine, and stay engaged with the team through regular virtual meetings and chat platforms. Time management and self-discipline are key to staying productive, and most companies provide training and support resources to help representatives succeed remotely.

What are At Home Customer Service jobs?

At Home Customer Service jobs involve providing support to customers remotely, usually from your own home. Employees in these roles handle inquiries, resolve issues, and offer assistance via phone, email, or chat. These positions often require strong communication skills, a reliable internet connection, and a quiet workspace. Many companies offer training and support to help remote customer service representatives succeed in their roles.

What is the difference between At Home Customer Service vs Call Center Customer Service?

AspectAt Home Customer ServiceCall Center Customer Service
Work EnvironmentRemote, home-basedTypically in a dedicated call center facility or remote
Required CredentialsHigh school diploma or equivalent, basic computer skillsSimilar credentials, often with additional training
Industry UsageCommon across retail, tech, healthcare, and morePrimarily in telecommunications, retail, and service sectors
Work ScheduleFlexible, often part-time or full-timeSet shifts, often fixed hours

At Home Customer Service roles involve assisting customers remotely from home, offering flexibility and a variety of industry options. Call Center Customer Service typically refers to roles within a centralized facility or remote positions focused on high-volume call handling. Both roles require similar skills and credentials but differ mainly in work environment and scheduling.

What are the most commonly searched types of Customer Service jobs in Springfield, IL? The most popular types of Customer Service jobs in Springfield, IL are:
What are popular job titles related to At Home Customer Service jobs in Springfield, IL? For At Home Customer Service jobs in Springfield, IL, the most frequently searched job titles are:
What cities near Springfield, IL are hiring for At Home Customer Service jobs? Cities near Springfield, IL with the most At Home Customer Service job openings:
Infographic showing various At Home Customer Service job openings in Springfield, IL as of May 2026, with employment types broken down into 1% As Needed, 86% Full Time, 11% Part Time, and 2% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $38,750 per year, or $18.6 per hour.

Customer Service Specialist

Flooring America

Springfield, IL

$16.55 - $24/hr

Full-time

Posted 25 days ago


Job description


About This Role

Description:

Assist customers in making the correct flooring selection for their home based on quality and type of flooring and color.

Figure and estimate the project to insure everything goes smooth during installation.

Follow up with customer before during and after the project is completed.


Here at Flooring America we pride ourselves in outstanding customer service and take the extra time needed to insure we have happy and repeat customer.

If you have an eye for design and enjoy helping customers beautify there home, then please apply!


What You'll Do

Expectations for the Sales Consultant


  • Maintain a clean and neat showroom
  • Provide outstanding customer service
  • Handle the project from start to finish
  • Learn how to figure and estimate projects.
  • Keep up-to-date on the wide selection of floors we offer along with the benefits and warranties provided by each

Requirements

Qualifications for the Sales Consultant


  • Sales Experience and Customer service Background a plus, but will train the right person
  • Desire to want to service customers and help them with all there flooring needs
  • Must be self motivated
  • Personally well-organized and very detailed
  • Valid Driver’s License and reliable transportation for In-Home visits

Benefits

How to Apply

Please supply:

  • An up-to-date resume and brief cover letter outlining your experience for the position
  • Salary history and/or requirements

We kindly ask for no emails or phone calls be sent to our store, as a means to further your application process. Please do not personally deliver resumes to the store. These efforts will not enhance your opportunity for consideration, and we are not equipped to respond to these requests. We thank you kindly in advance for your adherence to this request.


Candidates who meet our selection criteria will be contacted by e-mail or phone for the next step in our hiring process, and in certain instances may be asked to take an online assessment.


Thank you for your interest in our position. We appreciate the time you have taken to apply with us.


Flooring America is an Equal Opportunity Employer


About Brian Barnard's Flooring America

Sourced by ZipRecruiter

Flooring America is locally owned and operated by regional experts. By shopping at Flooring America, you’re supporting your community, and you’ll enjoy personalized service that you won’t find elsewhere. In 1976, Brian Barnard graduated from Florida State University and opened his first flooring store in an old warehouse near the FSU campus. Today the business has expanded to include three retail showrooms and a staff of more than 35 people. Son’s Brian and Chris Barnard now worked with their dad to insure this family owned business serves the South Georgia and North Florida area for at least another 30 years. Brian Barnard's Flooring America is more than just a flooring specialty store. We are experts trained in flooring sales and design and will help you find the perfect floor for the way you live. As part of America's leading flooring retail group, our 500-store nationwide buying power guarantees you low prices on thousands of carpet types and other flooring options backed by the most solid warranties in the floor covering industry.

Industry

Construction

Company size

11 - 50 Employees

Headquarters location

Tallahassee, FL, US