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Farsi Customer Service Representative Jobs in Springfield, IL

BRANDT®

Customer Service Rep

Springfield, IL · On-site

$15.75 - $21.50/hr

Customer Service Representative Summary/Objective The Customer Service Representative will support the BRANDT Specialty Formulations, LLC in various functions including processing orders, filing ...

Circle K

Customer Service Representative

Virden, IL · On-site

$15 - $20.50/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Taylorville, IL · On-site

$15.25 - $20.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Springfield, IL · On-site

$15.75 - $21.50/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

U-Haul

Customer Service Representative

Springfield, IL · On-site

$15 - $16/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Circle K

Customer Service Representative

Springfield, IL · On-site

$15.75 - $21.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

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All JobsFarsi Customer Service Representative JobsFarsi Customer Service Representative Jobs in Springfield, IL

Farsi Customer Service Representative information

See Springfield, IL salary details

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$18

$26

How much do farsi customer service representative jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for farsi customer service representative in Springfield, IL is $18.63, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What is a Farsi customer service representative?

Farsi Customer Service Representatives are professionals who assist customers by communicating in Farsi, typically for companies that serve Farsi-speaking clients. They handle inquiries, resolve issues, provide information about products or services, and ensure customer satisfaction. These representatives may work in various industries such as telecommunications, banking, travel, or healthcare, either over the phone, via email, or through online chat. Their language skills help bridge communication gaps and provide culturally relevant support. In addition to language fluency, they are expected to have strong problem-solving and interpersonal skills.

What is the difference between Farsi Customer Service Representative vs Farsi Technical Support Specialist?

AspectFarsi Customer Service RepresentativeFarsi Technical Support Specialist
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge; customer service experience
Work EnvironmentCall centers, customer service departmentsTechnical support centers, IT departments
Employer & Industry UsageRetail, telecom, banking, service industriesIT, software, hardware companies
Common Search & ComparisonCustomer service roles in Farsi languageTechnical support roles in Farsi language

The main difference is that Farsi Customer Service Representatives focus on general customer support, inquiries, and service issues, while Farsi Technical Support Specialists handle technical problems, troubleshooting, and product-specific assistance. Both roles require strong communication skills in Farsi, but technical support positions demand additional technical knowledge or certifications.

How does a Farsi customer service representative typically handle language and cultural nuances when assisting clients?

As a Farsi Customer Service Representative, you will often navigate not just language differences but also cultural nuances to ensure effective communication. This involves actively listening to customers, using appropriate greetings and expressions, and being sensitive to the customer's background and expectations. You may also need to clarify company policies in a way that resonates with Farsi-speaking clients, sometimes acting as a bridge between customer needs and company solutions. Collaboration with teammates and supervisors is common, especially when addressing complex issues or translating materials.

What are the key skills and qualifications needed to thrive as a Farsi customer service representative, and why are they important?

To thrive as a Farsi Customer Service Representative, you need fluency in Farsi and English, strong communication skills, and a background in customer support or a related field. Familiarity with CRM software, call center platforms, and ticketing systems is typically required for managing customer interactions efficiently. Patience, active listening, and cultural sensitivity are important soft skills that help build rapport with diverse clients. These skills ensure effective problem-solving, customer satisfaction, and smooth communication in a multilingual service environment.
What are popular job titles related to Farsi Customer Service Representative jobs in Springfield, IL? For Farsi Customer Service Representative jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Farsi Customer Service Representative jobs in Springfield, IL look for? The top searched job categories for Farsi Customer Service Representative jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Farsi Customer Service Representative jobs? Cities near Springfield, IL with the most Farsi Customer Service Representative job openings:
Farsi Customer Service Representative jobs near you
Infographic showing various Farsi Customer Service Representative job openings in Springfield, IL as of August 2026, with employment types broken down into 84% Full Time, and 16% Contract. Highlights an 100% In-person job distribution, with an average salary of $38,750 per year, or $18.6 per hour.

Customer Service Rep

Brandt Consolidated, Inc.

Springfield, IL • On-site

$48K - $55K/yr

Full-time

Posted 15 days ago

Job description


Job Description: Customer Service Representative

Summary/Objective

The Customer Service Representative will support the BRANDT Specialty Formulations, LLC in various functions including processing orders, filing invoices, and assisting sales representatives and customers. This position will be responsible for providing administrative support to ensure efficient operation of the Specialty Formulation department from ordering to escalating issues across a number of communication channels.

The Customer Service Representative will report to the Director of Customer Service and work closely with the Sales Representatives and Sales Managers of BRANDT, the logistics department and other Customer Service Representatives.

Essential Functions

  • Answer telephone for customers, sales representatives and other inquiries
  • Navigate and utilize spreadsheets for order patterns and analysis
  • Utilize software for order entry/processing/invoicing
  • Process orders, forms and other requests
  • Ability to track open orders and communicate accordingly
  • File invoices for orders
  • Assist customers and other employees via telephone, e-mail or fax
  • Communicate and coordinate with co-workers on customer needs
  • Perform other duties as assigned.

Required Competencies

Teamwork/Collaboration Skills

Excellent Communication/Writing Skills

Customer Focus

Ability to analyze data

Ability to multitask

Attention to Detail

Proficiency in Excel and Word


Supervisory Responsibility

Not applicable to this position.


Work Environment

Professional office environment. This position requires competency in using standard office equipment such as computers, phones, copiers, and software such as Microsoft Word and Excel.


Classification/Expected Hours of Employment

This position is a full time position and is exempt from minimum wage and overtime pay requirements under federal and all applicable state or local laws. Days and hours of work are Monday through Friday from 8:00AM to 4:30PM.


Travel

This position does not require any travel.


Required Education and Experience

  • Bachelor’s Degree Required
  • Intermediate computer and software skills required.
  • Knowledge of agricultural terminology
  • Proficient in Microsoft Excel, PowerPoint, and Word

Disclaimer

This job description is not intended to be a comprehensive list of the duties and responsibilities of the position and the duties and responsibilities may change without notice.