ZipRecruiter

Log In

1

Customer Service Representative Tmobile Jobs in Springfield, IL

Circle K

Customer Service Representative

Williamsville, IL · On-site

$20.25 - $27.50/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Springfield, IL · On-site

$15.75 - $21.50/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Divernon, IL · On-site

$15.75 - $21.50/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Divernon, IL

$15.75 - $21.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Springfield, IL

$15.75 - $21.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K Stores, Inc.

Customer Service Representative

IL · On-site

$15.75 - $21.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

U-Haul

Customer Service Representative

Springfield, IL · On-site

$15 - $17/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Circle K

Customer Service Representative

Springfield, IL · On-site

$15.75 - $21.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

U-Haul

Customer Service Representative

Springfield, IL

$15 - $17/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Circle K

Customer Service Representative

Springfield, IL · On-site

$15.75 - $21.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

U-Haul

Customer Service Representative

Springfield, IL · On-site

$15 - $17/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Circle K

Customer Service Representative

Springfield, IL · On-site

$15.75 - $21.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

U-Haul

Customer Service Representative

Springfield, IL · On-site

$15 - $17/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

next page

Showing results 1-20

All JobsCustomer Service Representative Tmobile JobsCustomer Service Representative Tmobile Jobs in Springfield, IL

Customer Service Representative Tmobile information

See Springfield, IL salary details

$9

$18

$26

How much do customer service representative tmobile jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for customer service representative tmobile in Springfield, IL is $18.63, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What are some common challenges faced by Customer Service Representatives at T-Mobile, and how are they supported in overcoming them?

Customer Service Representatives at T-Mobile often encounter challenges such as handling high call volumes, addressing diverse customer concerns, and staying updated with frequent product and service changes. To help manage these challenges, T-Mobile provides comprehensive training programs, ongoing coaching, and access to a knowledge base for quick reference. Additionally, representatives work within a supportive team environment where experienced colleagues and supervisors are readily available to offer guidance and assistance, ensuring employees feel equipped and valued while delivering excellent customer experiences.

What is the difference between Customer Service Representative Tmobile vs Customer Support Specialist Tmobile?

AspectCustomer Service Representative TmobileCustomer Support Specialist Tmobile
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; specialized product knowledge beneficial
Work EnvironmentCall centers, retail stores, remote optionsCall centers, retail locations, remote support
Employer & Industry UsageTelecommunications, customer serviceTelecommunications, technical support
Common Search & ComparisonCustomer Service Representative Tmobile vs Customer Support Specialist Tmobile

Customer Service Representatives Tmobile primarily handle general customer inquiries, billing, and account issues, focusing on customer satisfaction. Customer Support Specialists Tmobile often provide more technical assistance, troubleshooting, and product-specific support. While both roles require strong communication skills and familiarity with Tmobile products, Support Specialists typically need deeper technical knowledge. Understanding these differences helps job seekers identify the role that best matches their skills and career goals within Tmobile's customer service team.

What are the key skills and qualifications needed to thrive as a Customer Service Representative at T-Mobile, and why are they important?

To thrive as a Customer Service Representative at T-Mobile, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and T-Mobile's product offerings is often required. Exceptional patience, active listening, and a positive attitude help representatives build rapport and resolve customer issues effectively. These skills ensure customer satisfaction, brand loyalty, and efficient resolution of inquiries in a competitive telecommunications environment.

What does a Customer Service Representative at T-Mobile do?

A Customer Service Representative at T-Mobile is responsible for assisting customers with their inquiries, resolving issues related to accounts, billing, and technical support, and providing information about T-Mobile products and services. They handle interactions via phone, chat, or in-person at retail locations, aiming to ensure customer satisfaction and retention. Representatives are trained to troubleshoot problems, process orders, and offer solutions tailored to customer needs, all while maintaining a friendly and professional demeanor.
What are popular job titles related to Customer Service Representative Tmobile jobs in Springfield, IL? For Customer Service Representative Tmobile jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Customer Service Representative Tmobile jobs in Springfield, IL look for? The top searched job categories for Customer Service Representative Tmobile jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Customer Service Representative Tmobile jobs? Cities near Springfield, IL with the most Customer Service Representative Tmobile job openings:
Customer Service Representative Tmobile jobs near you
Infographic showing various Customer Service Representative Tmobile job openings in Springfield, IL as of June 2026, with employment types broken down into 1% As Needed, 83% Full Time, and 16% Part Time. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $38,750 per year, or $18.6 per hour.
Customer Service Representative

Customer Service Representative

Springfield Plastics

Auburn, IL • On-site

$18 - $25/hr

Other

Posted 22 days ago

Key responsibilities

  • Communicate with customers through email, phone, and in person to provide product and service information.

  • Take and monitor customer orders, including tracking orders, inventory, and shipping.

  • Utilize software to process orders and shipping paperwork.

Job description

Job Type
Full-time
Description
As a Customer Service Representative at Springfield Plastics, Inc., you will act as a liaison, provide product/service information, taking order placements and resolving any emerging problems that our customer accounts might face with accuracy and efficiency. The best candidate for the Customer Service Representative position is genuinely excited to help. They are patient, empathetic, and passionately communicative.
Job Responsibilities Include:

  • Communicate through email, phone and in person
  • Answer phones and route calls on a multi-line phone system.
  • Ensure excellent service standards.
  • Respond efficiently to inquiries.
  • Maintain high customer satisfaction.
  • Take and monitor orders in a timely fashion.
  • Tracking orders, inventory and shipping.
  • Utilize software to process orders and shipping paperwork.
  • Other duties as assigned
Requirements
  • High school diploma or GED
  • Highly proficient in Microsoft Excel and Microsoft Outlook
  • Experience in Microsoft Dynamics or other CRM system preferred
  • Highly proficient in Data Entry
  • 10-Key experience preferred
  • Phone etiquette
  • Detail oriented
  • Multi-task and prioritize in a fast-paced environment
  • Motivation to learn new things
  • Communication skills
  • Reliable

Salary Description
$18-$25 p/h

Apply