ZipRecruiter

Log In

1

Customer Service Representative Tmobile Jobs (NOW HIRING)

Domino's

Customer Service Representative (CSR)

Peterborough, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

next page

Showing results 1-20

All JobsCustomer Service Representative Tmobile Jobs

Customer Service Representative Tmobile information

See salary details

$9

$18

$26

How much do customer service representative tmobile jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for customer service representative tmobile in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges faced by Customer Service Representatives at T-Mobile, and how are they supported in overcoming them?

Customer Service Representatives at T-Mobile often encounter challenges such as handling high call volumes, addressing diverse customer concerns, and staying updated with frequent product and service changes. To help manage these challenges, T-Mobile provides comprehensive training programs, ongoing coaching, and access to a knowledge base for quick reference. Additionally, representatives work within a supportive team environment where experienced colleagues and supervisors are readily available to offer guidance and assistance, ensuring employees feel equipped and valued while delivering excellent customer experiences.

What is the difference between Customer Service Representative Tmobile vs Customer Support Specialist Tmobile?

AspectCustomer Service Representative TmobileCustomer Support Specialist Tmobile
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; specialized product knowledge beneficial
Work EnvironmentCall centers, retail stores, remote optionsCall centers, retail locations, remote support
Employer & Industry UsageTelecommunications, customer serviceTelecommunications, technical support
Common Search & ComparisonCustomer Service Representative Tmobile vs Customer Support Specialist Tmobile

Customer Service Representatives Tmobile primarily handle general customer inquiries, billing, and account issues, focusing on customer satisfaction. Customer Support Specialists Tmobile often provide more technical assistance, troubleshooting, and product-specific support. While both roles require strong communication skills and familiarity with Tmobile products, Support Specialists typically need deeper technical knowledge. Understanding these differences helps job seekers identify the role that best matches their skills and career goals within Tmobile's customer service team.

What are the key skills and qualifications needed to thrive as a Customer Service Representative at T-Mobile, and why are they important?

To thrive as a Customer Service Representative at T-Mobile, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and T-Mobile's product offerings is often required. Exceptional patience, active listening, and a positive attitude help representatives build rapport and resolve customer issues effectively. These skills ensure customer satisfaction, brand loyalty, and efficient resolution of inquiries in a competitive telecommunications environment.

What does a Customer Service Representative at T-Mobile do?

A Customer Service Representative at T-Mobile is responsible for assisting customers with their inquiries, resolving issues related to accounts, billing, and technical support, and providing information about T-Mobile products and services. They handle interactions via phone, chat, or in-person at retail locations, aiming to ensure customer satisfaction and retention. Representatives are trained to troubleshoot problems, process orders, and offer solutions tailored to customer needs, all while maintaining a friendly and professional demeanor.
What cities are hiring for Customer Service Representative Tmobile jobs? Cities with the most Customer Service Representative Tmobile job openings:
What states have the most Customer Service Representative Tmobile jobs? States with the most job openings for Customer Service Representative Tmobile jobs include:
What job categories do people searching Customer Service Representative Tmobile jobs look for? The top searched job categories for Customer Service Representative Tmobile jobs are:
Customer Service Representative Tmobile jobs near you
Customer Service Representative

Customer Service Representative

Aspen Contracting

Lees Summit, MO

$16 - $18/hr

Other

Medical, Retirement

Posted 20 days ago

Job description

Customer Service Representative
Department: Customer Service
Employment Type: Full Time
Location: NHQ
Compensation: $16.00 - $18.00 / hour
Description
Lee's Summit, MO
Monday-Friday | 6:30 AM - 3:30 PM
$16-$18/hr (based on experience)
We're looking for someone who is organized, responsive, and comfortable on the phone to join our team in a customer-facing office support role.
This position is the first point of contact for customers and plays a key role in keeping communication clear, handling inquiries, and supporting internal teams with project coordination and paperwork.
What You'll Be Doing
  • Serve as the first point of contact for customers
  • Handle inbound and outbound calls (toll-free and direct)
  • Respond to customer inquiries quickly and professionally
  • Resolve questions and concerns
  • Perform customer verification
  • Route requests and unresolved issues to the appropriate team
  • Track and document customer interactions, comments, and concerns
  • Maintain and update customer records and databases
  • Coordinate with internal departments and employees
  • Support project approvals and paperwork processing
  • Process payments (ACH, credit card, deposits, etc.)
  • Use T-Mobile Dialpad for communication
What We're Looking For
  • 1+ years of phone-based customer service or administrative experience
  • 1+ years working in a professional office environment
  • Experience with Microsoft Word and Excel
Key traits:Willing to learn
  • Strong multitasker
  • Clear communication and phone presence
  • Upbeat and personable
Benefits
  • Healthcare (eligible 1st of the month following 60 days of employment)
  • 401K (eligible first of the next quarter after one year of employment)

Apply