ZipRecruiter

Log In

2

Entry Level Customer Service Jobs in Springfield, IL

RM

Be Seen First

Entry Level Sales Representative

Springfield, IL · On-site

$50K - $65K/yr

Join our team as an Entry Level Sales Representative and help connect customers with top-tier ... Build strong customer relationships and provide excellent service. * Meet and exceed sales goals ...

RM

Be Seen First

Entry Level Sales Representative

Springfield, IL · On-site

$50K - $65K/yr

Join our team as an Entry Level Sales Representative and help connect customers with top-tier ... Build strong customer relationships and provide excellent service. * Meet and exceed sales goals ...

Car X Tire & Auto Service

Be Seen First

Automotive Service Advisor

Springfield, IL · On-site

$38K - $60K/yr

... * Entry-level experience in automotive service advising * Strong customer service skills ... Knowledge of automotive systems and terminology * Effective communication and problem-solving ...

Car X Tire & Auto Service

Be Seen First

Automotive Service Advisor

Springfield, IL · On-site

$38K - $60K/yr

... * Entry-level experience in automotive service advising * Strong customer service skills ... Knowledge of automotive systems and terminology * Effective communication and problem-solving ...

Cableone

Customer Care and Sales Advisor

Taylorville, IL · On-site

$15 - $16/hr

This position blends service and sales skills, focusing on caring for customers, protecting ... Perform entry-level sales and support tasks within a designated region or business area. Respond to ...

next page

Showing results 1-20

All JobsCustomer Service JobsEntry Level Customer Service JobsEntry Level Customer Service Jobs in Springfield, IL

Entry Level Customer Service information

See Springfield, IL salary details

$9

$18

$26

How much do entry level customer service jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for entry level customer service in Springfield, IL is $18.63, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What is an entry level customer service?

An Entry Level Customer Service job involves assisting customers with inquiries, complaints, and product or service information. Responsibilities typically include answering phone calls, responding to emails or chats, processing orders, and troubleshooting basic issues. This role requires strong communication, problem-solving, and interpersonal skills. Employers may provide on-the-job training, making it a great starting point for those new to customer service or the workforce.

What are the key skills and qualifications needed to thrive in entry level customer service?

To thrive as an Entry Level Customer Service professional, basic computer literacy, strong verbal and written communication skills, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often beneficial. Patience, problem-solving, and a customer-oriented attitude are standout soft skills for this position. These abilities are important because they enable you to effectively resolve customer inquiries, ensure satisfaction, and contribute to a positive team environment.

What are typical career advancement opportunities for entry level customer service employees?

Starting as an Entry Level Customer Service representative can open various pathways for career advancement within a company. Many organizations offer clear growth tracks to senior customer service roles, team lead, supervisor, or specialized support positions such as technical support or account management. As you develop your communication and problem-solving skills, you may also have the chance to transition into related fields like sales, training, or quality assurance. Demonstrating initiative, reliability, and a strong understanding of company products and processes can help you progress more quickly in your career.

What are the most commonly searched types of Customer Service jobs in Springfield, IL?

The most popular types of Customer Service jobs in Springfield, IL are:

What are popular job titles related to Entry Level Customer Service jobs in Springfield, IL?

For Entry Level Customer Service jobs in Springfield, IL, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Service jobs in Springfield, IL look for?

The top searched job categories for Entry Level Customer Service jobs in Springfield, IL are:

What cities near Springfield, IL are hiring for Entry Level Customer Service jobs?

Cities near Springfield, IL with the most Entry Level Customer Service job openings:

Entry Level Customer Service jobs near you
Infographic showing various Entry Level Customer Service job openings in Springfield, IL as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $38,750 per year, or $18.6 per hour.

Entry Level Customer Service/Benefits Specialist

Zuzick Organization of Globe Life

Springfield, IL • On-site

$16.75 - $22.25/hr

Full-time

Posted 24 days ago

Globe Life Insurance rating

8.0

Company rating: 8.0 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

171st of 315 rated insurance

Job description

-No prior industry experience required

-Meet with clients on Zoom to help them enroll in benefit programs

-Explain options in a clear, simple, and relatable way

-Help clients complete online enrollment forms accurately

-Schedule and manage virtual appointments

-Use basic computer skills (email, Zoom, online systems) daily

-Follow a proven process with training and support provided

-Work independently while being part of a supportive team

-Grow your skills, income, and career through ongoing coaching

Industry leaders will train all new canidates, but you must be:

  • Coachable and demonstrate high integrity

  • Your have a desire to help others

  • Excellent written and verbal communication skills

  • Strong organizational skills with a proactive, customer-focused mindset.

What Globe Life Insurance employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Globe Life logo

About Globe Life

Sourced by ZipRecruiter

Our Actions Today have a lasting impact on Tomorrow. Therefore, We aim to inspire everyone in our network to help Make Tomorrow Better. At Globe Life, We empower our Customers by offering products that help secure their Financial Future and Protect them from the unexpected. We give our Employees the chance to give back, Support Initiatives with a Service First Mindset, and Promote from within.

Industry

Insurance services and insurance agencies and brokerages

Company size

1,001 - 5,000 Employees

Headquarters location

McKinney, TX, US

View All Globe Life Jobs

Apply