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Entry Level Customer Service Jobs in Bloomington, IL

Surge Staffing

Bilingual Talent Advisor

Normal, IL

$23 - $24/hr

Considerations will be made immediately. Entry Level Customer Service Representative/Sales ***This is a Bilingual position (English and Spanish)*** PRIMARY FUNCTIONS & RESPONSIBILITIES: * Deliver ...

Surge Staffing

Bilingual Talent Advisor

Normal, IL · On-site

$23 - $24/hr

Considerations will be made immediately. Entry Level Customer Service Representative/Sales ***This is a Bilingual position (English and Spanish)*** PRIMARY FUNCTIONS & RESPONSIBILITIES: * Deliver ...

Jackson Hewitt - GUU

Entry-Level Tax Preparer

Normal, IL · On-site

$17 - $20/hr

If you join our team as a Seasonal Entry Level Tax Preparer , you'll conduct one-on-one tax ... Passion for providing extraordinary customer service * Excellent communication and interpersonal ...

Jackson Hewitt - GUU

Entry-Level Tax Preparer

Morton, IL · On-site

$17 - $20/hr

If you join our team as a Seasonal Entry Level Tax Preparer , you'll conduct one-on-one tax ... Passion for providing extraordinary customer service * Excellent communication and interpersonal ...

Aerotek

Entry Level Recruiter/Sales Trainee

Bloomington, IL · On-site

$76K - $102K/yr

Perform various customer service-related activities. * Give back to your community by volunteering and partnering with various philanthropic organizations. Let's talk money and perks! Upon successful ...

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Entry Level Customer Service information

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How much do entry level customer service jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for entry level customer service in Bloomington, IL is $18.03, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $20.05 per hour, depending on experience, location, and employer.

What is an entry level customer service?

An Entry Level Customer Service job involves assisting customers with inquiries, complaints, and product or service information. Responsibilities typically include answering phone calls, responding to emails or chats, processing orders, and troubleshooting basic issues. This role requires strong communication, problem-solving, and interpersonal skills. Employers may provide on-the-job training, making it a great starting point for those new to customer service or the workforce.

What are the key skills and qualifications needed to thrive in entry level customer service?

To thrive as an Entry Level Customer Service professional, basic computer literacy, strong verbal and written communication skills, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often beneficial. Patience, problem-solving, and a customer-oriented attitude are standout soft skills for this position. These abilities are important because they enable you to effectively resolve customer inquiries, ensure satisfaction, and contribute to a positive team environment.

What are typical career advancement opportunities for entry level customer service employees?

Starting as an Entry Level Customer Service representative can open various pathways for career advancement within a company. Many organizations offer clear growth tracks to senior customer service roles, team lead, supervisor, or specialized support positions such as technical support or account management. As you develop your communication and problem-solving skills, you may also have the chance to transition into related fields like sales, training, or quality assurance. Demonstrating initiative, reliability, and a strong understanding of company products and processes can help you progress more quickly in your career.

What are the most commonly searched types of Customer Service jobs in Bloomington, IL?

The most popular types of Customer Service jobs in Bloomington, IL are:

What are popular job titles related to Entry Level Customer Service jobs in Bloomington, IL?

For Entry Level Customer Service jobs in Bloomington, IL, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Service jobs in Bloomington, IL look for?

The top searched job categories for Entry Level Customer Service jobs in Bloomington, IL are:

What cities near Bloomington, IL are hiring for Entry Level Customer Service jobs?

Cities near Bloomington, IL with the most Entry Level Customer Service job openings:

Entry Level Customer Service jobs near you
Infographic showing various Entry Level Customer Service job openings in Bloomington, IL as of August 2026, with employment types broken down into 3% Internship, 64% Full Time, and 33% Part Time. Highlights an 86% In-person, 7% Hybrid, and 7% Remote job distribution, with an average salary of $37,504 per year, or $18 per hour.

Bilingual Talent Advisor

Surge Staffing

Normal, IL

$23 - $24/hr

Full-time

Posted 5 days ago

Job description

Surge Staffing is seeking a Bilingual Talent Advisor (English and Spanish) with high energy, work ethic, good attitude, personality with a good phone voice. This is a permanent, full-time internal position with Surge Staffing. Considerations will be made immediately.

Entry Level Customer Service Representative/Sales
***This is a Bilingual position (English and Spanish)***


PRIMARY FUNCTIONS & RESPONSIBILITIES:

  • Deliver superb customer service to clients and temporary associates
  • Must have at least 1 year of sales experience
  • Perform resume searches, refer to established candidate pool and other staffing/job board resources to fulfill client orders in a timely manner
  • Recruit, conduct interviews and follow-up with candidates and temporary associates
  • Successfully and strategically match employee skill sets to customers' hiring needs
  • Assist in the development of business leads & retention of current clientele
  • Act as a professional and reliable liaison between temporary associates and clients
  • Maximize billable hours to increase market share and branch profits
  • Perform a variety of administrative tasks that support the overall mission of quality performance.
  • Conduct service calls to ensure quality customer service; conduct outside sales calls to obtain new business partnerships and customers
  • Present customers with additional Surge Staffing products and services
  • Implement and manage detailed marketing programs for sales calls, direct mail, in-office demonstrations and public relations for assigned branch
  • Nurture strong business partnerships by providing exceptional customer service skills and implementing customer development & retention strategies
  • Recruit, train and retain temporary associates; coach and counsel temporary associates to ensure quality performance and job satisfaction
  • Troubleshoot and resolve problems or complaints of temporary associates, as well as customers and other personnel

QUALIFICATIONS:

  • Must be able to read, speak and write in English and Spanish
  • High school diploma required; or equivalent work experience/education greatly preferred
  • Must have sales experience at least 1 year
  • Previous experience in a supervisory or leadership role a plus
  • Previous experience in sales, human resources, or a service industry recommended
  • Proficiency in Microsoft Word, Excel, PowerPoint, Outlook and Internet
  • Ability to travel to various locations and customer sites as needed; reliable transportation a must
  • Ability to work effectively and efficiently independently as well as in a group setting
  • Sales-minded, team-oriented and exceptionally calm under pressure


EQUAL OPPORTUNITY EMPLOYER: Surge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. Surge is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

IND1

Employment Type: FULL_TIME

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