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Entry Level Customer Service Jobs in Springfield, IL

What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... Together, we'll help keep our guests safe on the road by providing top-tier customer service, while ...

What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... Together, we'll help keep our guests safe on the road by providing top-tier customer service, while ...

Garden Center Clerk

Springfield, IL · On-site

$15 - $16.50/hr

This entry level team member position will be exposed to a variety of retail tasks related to product, customer service and merchandising. Join a community. Build a career. We are searching for a new ...

Garden Center Clerk

Springfield, IL · On-site

$15 - $16.50/hr

This entry level team member position will be exposed to a variety of retail tasks related to product, customer service and merchandising. Join a community. Build a career. We are searching for a new ...

Garden Center Clerk

Springfield, IL · On-site

$15 - $16.50/hr

This entry level team member position will be exposed to a variety of retail tasks related to product, customer service and merchandising. Join a community. Build a career. We are searching for a new ...

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Entry Level Customer Service information

See Springfield, IL salary details

$9

$18

$26

How much do entry level customer service jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for entry level customer service in Springfield, IL is $18.63, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What are typical career advancement opportunities for Entry Level Customer Service employees?

Starting as an Entry Level Customer Service representative can open various pathways for career advancement within a company. Many organizations offer clear growth tracks to senior customer service roles, team lead, supervisor, or specialized support positions such as technical support or account management. As you develop your communication and problem-solving skills, you may also have the chance to transition into related fields like sales, training, or quality assurance. Demonstrating initiative, reliability, and a strong understanding of company products and processes can help you progress more quickly in your career.

What is an Entry Level Customer Service job?

An Entry Level Customer Service job involves assisting customers with inquiries, complaints, and product or service information. Responsibilities typically include answering phone calls, responding to emails or chats, processing orders, and troubleshooting basic issues. This role requires strong communication, problem-solving, and interpersonal skills. Employers may provide on-the-job training, making it a great starting point for those new to customer service or the workforce.

What are the key skills and qualifications needed to thrive in the Entry Level Customer Service position, and why are they important?

To thrive as an Entry Level Customer Service professional, basic computer literacy, strong verbal and written communication skills, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often beneficial. Patience, problem-solving, and a customer-oriented attitude are standout soft skills for this position. These abilities are important because they enable you to effectively resolve customer inquiries, ensure satisfaction, and contribute to a positive team environment.

What are the most commonly searched types of Customer Service jobs in Springfield, IL? The most popular types of Customer Service jobs in Springfield, IL are:
What are popular job titles related to Entry Level Customer Service jobs in Springfield, IL? For Entry Level Customer Service jobs in Springfield, IL, the most frequently searched job titles are:
What cities near Springfield, IL are hiring for Entry Level Customer Service jobs? Cities near Springfield, IL with the most Entry Level Customer Service job openings:
Gas Locate Technician (Entry Level) - Springfield, IL

Gas Locate Technician (Entry Level) - Springfield, IL

Stake Center Locating

Springfield, IL

$21/hr

Full-time

Retirement, PTO

Posted 27 days ago


Stake Center Locating rating

6.7

Company rating: 6.7 out of 10

Based on 26 frontline employees who took The Breakroom Quiz


Job description

Utility Locator (Field Technician)

Starting pay $21.00!

More than a Job!

Stake Center Locating is hiring entry level Locate Technicians to locate underground utilities, troubleshoot, and mark the ground (using paint and flags), promoting damage prevention in your community. We will train you on the job and equip you with the basic skills to be successful in our 100% paid training. What you’ll need to bring is a preference to work outdoors in all weather, a desire to work independently and an ability to problem solve with speed and accuracy.

What We Offer:

Since 1997, we have been on a mission to make Stake Center a great place to work. We have been working with our locators to make Stake Center the company of choice. What we offer:

  • Pay Rate: $21.00 per hour.
  • We provide late-model vehicles with a fuel card that allows you to avoid high gas prices on your daily commute. In fact, you take the vehicle home every night (for company use only)!
  • PTO and paid Holidays – best in class
  • We are providing vouchers that can be used on 300+ types of Red Wing safety shoes (a total of $200 after every twelve months of service).
  • 401(k) with company match

Key Responsibilities:

We will train entry level Locating Technicians to:

  • Think Safety First!
  • Use a laptop computer to receive, document and process tickets and email.
  • Read maps, interpret blueprints, and determine the best method & sequence for locating.
  • Use provided locate equipment & technology to accurately locate underground utilities.
  • Communicate effectively with peers, managers, and homeowners.

Qualifications:

  • Eighteen years of age or older.
  • High school diploma or equivalent.
  • Valid driver license with an acceptable driving record.
  • Ability to walk up to 5 miles a day 2-3 times a week.
  • Ability to carry up to 5 lbs of electronic locating equipment for extended periods of time; lifting objects up to 25 lbs or lifting in excess of 75 lbs with tool aids.
  • Pass pre-employment background and drug screening.

Schedule:

  • Will need to have the ability to work a flexible schedule (some evenings, weekends, and an occasional Holiday) as ticket/production load requires.
  • Employees will respond to emergency calls during scheduled on-call shift rotation.

We understand what is at stake for our employees, our customers, and our customers’ customers. That is why we continually invest in our people, equipment, and technology. To us you are a professional - this is a career not just a job!


What Stake Center Locating employees say

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