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Entry Level Customer Service Jobs in Springfield, IL

With a reputation for superior service and long-term customer partnerships, every uniform, product, and service we offer comes with integrity, commitment, and hard work. Come join a team that always ...

In this entry-level retail role, you'll engage with customers, provide exceptional customer service, and contribute to the success of the store. Whether you're passionate about retail sales, skilled ...

In this entry-level retail role, you'll engage with customers, provide exceptional customer service, and contribute to the success of the store. Whether you're passionate about retail sales, skilled ...

... entry-level position.) Key Responsibilities: This is not a desk job. This role is field-based and hands-on. It is not a customer service position- prior experience with installation, repair, or ...

If you are someone who's passionate about cars, customer service, and desires to kick start your career in the automotive industry, we want to hire you! This is an entry-level position with training ...

If you are someone who's passionate about cars, customer service, and desires to kick start your career in the automotive industry, we want to hire you! This is an entry-level position with training ...

We are seeking outgoing, customer-service oriented people to perform food and beverage sampling ... Paid training (Ideal for entry-level candidates or those looking to obtain new skills)

Showing results 41-60

Entry Level Customer Service information

See Springfield, IL salary details

$9

$18

$26

How much do entry level customer service jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for entry level customer service in Springfield, IL is $18.63, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What is an entry level customer service?

An Entry Level Customer Service job involves assisting customers with inquiries, complaints, and product or service information. Responsibilities typically include answering phone calls, responding to emails or chats, processing orders, and troubleshooting basic issues. This role requires strong communication, problem-solving, and interpersonal skills. Employers may provide on-the-job training, making it a great starting point for those new to customer service or the workforce.

What are the key skills and qualifications needed to thrive in entry level customer service?

To thrive as an Entry Level Customer Service professional, basic computer literacy, strong verbal and written communication skills, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often beneficial. Patience, problem-solving, and a customer-oriented attitude are standout soft skills for this position. These abilities are important because they enable you to effectively resolve customer inquiries, ensure satisfaction, and contribute to a positive team environment.

What are typical career advancement opportunities for entry level customer service employees?

Starting as an Entry Level Customer Service representative can open various pathways for career advancement within a company. Many organizations offer clear growth tracks to senior customer service roles, team lead, supervisor, or specialized support positions such as technical support or account management. As you develop your communication and problem-solving skills, you may also have the chance to transition into related fields like sales, training, or quality assurance. Demonstrating initiative, reliability, and a strong understanding of company products and processes can help you progress more quickly in your career.

What are the most commonly searched types of Customer Service jobs in Springfield, IL?

The most popular types of Customer Service jobs in Springfield, IL are:

What are popular job titles related to Entry Level Customer Service jobs in Springfield, IL?

For Entry Level Customer Service jobs in Springfield, IL, the most frequently searched job titles are:

What cities near Springfield, IL are hiring for Entry Level Customer Service jobs?

Cities near Springfield, IL with the most Entry Level Customer Service job openings:

Infographic showing various Entry Level Customer Service job openings in Springfield, IL as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $38,750 per year, or $18.6 per hour.

Entry Level Sales Representative

UniFirst

Springfield, IL • On-site

$52K - $70K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 3 days ago. Applications are no longer accepted.


UniFirst rating

6.5

Company rating: 6.5 out of 10

Based on 138 frontline employees who took The Breakroom Quiz

153rd of 260 rated facilities management


Job description

Description:

At UniFirst, we’re a global leader in uniform rental and facility service solutions for businesses across industries - from manufacturing and food processing to healthcare and hospitality. With a reputation for superior service and long-term customer partnerships, every uniform, product, and service we offer comes with integrity, commitment, and hard work. Come join a team that always delivers!

Why Join Us?:

  • Sell essential, recession-resistant services
  • Represent a trusted brand with high customer retention
  • Be part of a supportive sales team that offers consistent 1:1 coaching, ongoing sales learning, and real growth opportunities

Position Summary:

We’re seeking a high-performing B2B Sales Representative to drive new business growth in an assigned territory. The ideal candidate thrives on prospecting, closing complex contracts, and building long-term relationships with business clients.

Key Responsibilities:

  • Prospect and qualify leads across a defined territory through cold calling, networking, referrals, and in-person visits
  • Conduct on-site assessments and presentations for uniform rental, floor care, restroom, and facility service programs
  • Develop tailored proposals and close multi-year service agreements
  • Maintain and update CRM with accurate client information and activity
  • Meet or exceed monthly and quarterly sales quotas
  • Collaborate with service and operations teams to ensure seamless customer onboarding

Compensation & Benefits

  • Competitive base salary + monthly uncapped commissions and quarterly bonuses
  • Total compensation (including commission) can range from $52,000 - $70,000k + annually.
  • Monthly car allowance and fuel card
  • Medical, dental, vision, 401(k) with match
  • Paid time off and holidays
  • Career advancement opportunities into Sales management or National Accounts
Qualifications:

What We’re Looking For:

  • 0-2+ years of B2B sales experience (uniform rental, industrial supply, waste management, safety gear, or janitorial services preferred)

  • Proven track record of exceeding sales targets and managing a full sales cycle

  • Strong negotiation and closing skills

  • Self-motivated and goal-oriented

  • Willingness to take coaching and feedback

  • Valid driver’s license, clean driving record, and a reliable vehicle

  • Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards


What UniFirst employees say

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About UniFirst

Sourced by ZipRecruiter

The year was 1936 and Aldo Croatti had a vision: to serve the men and women who put in a hard day’s work. He founded a laundry business to clean clothes of factory workers and others in the heavy-soil business. With UniFirst, he created an entirely new concept: uniform rental services. This business concept gained popularity because it delivered on a key customer need: helping businesses work safer and smarter while presenting a better business image. Aldo’s vision spurred the growth of an entire industry. Since then, UniFirst has evolved into a leader in the uniform rental services industry. With headquarters located in Wilmington, MA, UniFirst operates 260-plus facilities throughout North and Central America and Europe. We serve over 300,000 customers and outfit over 2 million workers across a variety of industries—from automotive to transportation and warehousing, construction, and everything in between. We proudly serve nearly half of Fortune 500 companies and their hardworking employees.

Industry

Manufacturing

Company size

10,000+ Employees

Headquarters location

Wilmington, MA, US

Year founded

1936