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Entry Level Customer Service Jobs in Springfield, IL

If you are someone who's passionate about cars, customer service, and desires to kick start your career in the automotive industry, we want to hire you! This is an entry-level position with training ...

We are seeking outgoing, customer-service oriented people to perform food and beverage sampling ... Paid training (Ideal for entry-level candidates or those looking to obtain new skills)

We are seeking outgoing, customer-service oriented people to perform food and beverage sampling ... Paid training (Ideal for entry-level candidates or those looking to obtain new skills)

We are seeking outgoing, customer-service oriented people to perform food and beverage sampling ... Paid training (Ideal for entry-level candidates or those looking to obtain new skills)

We are seeking outgoing, customer-service oriented people to perform food and beverage sampling ... Paid training (Ideal for entry-level candidates or those looking to obtain new skills)

We are seeking outgoing, customer-service oriented people to perform food and beverage sampling ... Paid training (Ideal for entry-level candidates or those looking to obtain new skills)

Equal Opportunity Employer We are seeking outgoing, enthusiastic, customer-service oriented people ... Commit to events that work with YOUR schedule.) Company-provided training (Ideal for entry-level or ...

Doughnut Server

Springfield, IL · On-site

$12.75 - $16.25/hr

... customers are given friendly, efficient service as well as maintaining a professional store appearance, to ensure complete customer satisfaction. This is an entry level opportunity with no previous ...

Doughnut Server

Springfield, IL · On-site

$12.75 - $16.25/hr

... customers are given friendly, efficient service as well as maintaining a professional store appearance, to ensure complete customer satisfaction. This is an entry level opportunity with no previous ...

Showing results 41-60

Entry Level Customer Service information

See Springfield, IL salary details

$9

$18

$26

How much do entry level customer service jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for entry level customer service in Springfield, IL is $18.63, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What are typical career advancement opportunities for entry level customer service employees?

Starting as an Entry Level Customer Service representative can open various pathways for career advancement within a company. Many organizations offer clear growth tracks to senior customer service roles, team lead, supervisor, or specialized support positions such as technical support or account management. As you develop your communication and problem-solving skills, you may also have the chance to transition into related fields like sales, training, or quality assurance. Demonstrating initiative, reliability, and a strong understanding of company products and processes can help you progress more quickly in your career.

What is an entry level customer service?

An Entry Level Customer Service job involves assisting customers with inquiries, complaints, and product or service information. Responsibilities typically include answering phone calls, responding to emails or chats, processing orders, and troubleshooting basic issues. This role requires strong communication, problem-solving, and interpersonal skills. Employers may provide on-the-job training, making it a great starting point for those new to customer service or the workforce.

What are the key skills and qualifications needed to thrive in entry level customer service?

To thrive as an Entry Level Customer Service professional, basic computer literacy, strong verbal and written communication skills, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often beneficial. Patience, problem-solving, and a customer-oriented attitude are standout soft skills for this position. These abilities are important because they enable you to effectively resolve customer inquiries, ensure satisfaction, and contribute to a positive team environment.

What are the most commonly searched types of Customer Service jobs in Springfield, IL?

The most popular types of Customer Service jobs in Springfield, IL are:

What are popular job titles related to Entry Level Customer Service jobs in Springfield, IL?

For Entry Level Customer Service jobs in Springfield, IL, the most frequently searched job titles are:

What cities near Springfield, IL are hiring for Entry Level Customer Service jobs?

Cities near Springfield, IL with the most Entry Level Customer Service job openings:

Infographic showing various Entry Level Customer Service job openings in Springfield, IL as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,750 per year, or $18.6 per hour.

Oil Changers Team Member (980)

Oil Changers

Lincoln, IL • On-site

$15/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 hours ago


Job description

If you are someone who's passionate about cars, customer service, and desires to kick start your career in the automotive industry, we want to hire you! This is an entry-level position with training provided. However, if you have industry experience, we want to hear from you.

Oil Changers will provide you with all the training necessary to take your skills to the next level which will help you leverage your skills anywhere you go!

Did we mention that we LOVE promoting from within? We provide full time employment with a full benefits package.

At Oil Changers we aim to provide the best and fastest service to each customer that drives through, hence our slogan Drive Thru. Drive Happy.

Your Benefits:
Health insurance, dental and vision
Ancillary Benefit Options
Flexible spending account/Health savings account
401(k) with matching
Paid time off/Sick time
Employee discount

Supplemental Pay: (Not guaranteed)

Monthly Crew Member Bonus: Directly related to performance in key areas such as, YOY car count growth, YOY sales growth, meeting minimum Service Averages, positive online reviews etc.

Tip Program: A collection of all tips reviewed via credit card transactions distributed amongst all crew members, excluding the store manager. The amount of tips that go to each crew member is based on the hours worked for the month.

Essential Job Functions Include:

  • Must have reliable transportation
  • Work as a team to ensure procedures are complete.
  • Observe and comply with safety rules and regulations.
  • Provide service to customer vehicles
  • Check and change car fluids and filters
  • Check vehicles' tire pressure
  • Provide specialized service including but not limited to transmission, differential, and radiator services
  • Note customer and maintenance information into computer.
  • Provide prompt and courteous customer service
  • Explain the service provided
  • Recommend additional services
  • Answer questions
  • Accept payment for services.
  • Maintain a clean work area (including grounds, restrooms, customer area, etc.)
  • Perform related duties as assigned.

Knowledge, Skills and Abilities:

To successfully perform the essential functions of the position, the employee must be able to read and write English and successfully complete the Lube Technician training course. Previous automotive experience is helpful but not required. Equipment operation includes overhead and floor mounted oil and grease guns, differential pump, transmission fluid exchange machine and calculator. The employee must be able to reach four feet in height overhead. Some bending, stretching, and walking up/down the stairs will be used constantly. The employee must be able to communicate effectively with customers and co-workers and respond to communication calls from co-workers. Mobility is required.

Scope of Position:

This position reports to the Manager and Assistant Manager and has no direct supervisory responsibilities. This position receives daily assignments from the Manager and Assistant Manager and will rotate through all Lube Technician duties (Upper Bay and Lower Bay, Greeter and Cashier).

Working Conditions:

This position works in a garage environment 100% of the time. Exposure to heavy equipment, slick surfaces, and hot-cold temperatures.

Major Accountabilities:

  • Timeliness and quality of service provided.
  • Accurate and timely data input in computer.
  • Prompt and courteous customer service.
  • Clean and safe work area.
  • Safe work habits.
  • Clean and proper uniform usage, good hygiene.
  • Effective employee relations.