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Virtual Csr Jobs in Markham, IL (NOW HIRING)

Customer Service Representative - CSR

Chicago, IL · On-site

$60K - $65K/yr

  • Medical

  • Dental

  • Life

  • Retirement

Customer Service Representative - CSR The Customer Service Representative plays a vital and highly visible role as a front-line member of our team, serving as one of the first points of contact for ...

Customer Service Representative - CSR

Chicago, IL · On-site

$60K - $65K/yr

  • Medical

  • Dental

  • Life

  • Retirement

Customer Service Representative - CSR The Customer Service Representative plays a vital and highly visible role as a front-line member of our team, serving as one of the first points of contact for ...

Customer Service Rep.

Cicero, IL · On-site

$16 - $21.75/hr

Customer Service Representative Location: Cicero, IL 60804 Industry: Manufacturing We are seeking a dedicated and detail-oriented Customer Service Representative to join our manufacturing company ...

Customer Service Rep.

Cicero, IL · On-site

$16 - $21.75/hr

Customer Service Representative Location: Cicero, IL 60804 Industry: Manufacturing We are seeking a dedicated and detail-oriented Customer Service Representative to join our manufacturing company ...

Customer Service Rep.

Cicero, IL

$16 - $21.75/hr

Customer Service Representative Location: Cicero, IL 60804 Industry: Manufacturing We are seeking a dedicated and detail-oriented Customer Service Representative to join our manufacturing company ...

Customer Service Representative

Bolingbrook, IL · On-site

$22.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

* Retail Sales Customer Service Representative WeatherTech Direct is seeking well-qualified Customer Service Representative to ensure the overall satisfaction of customers in our Bolingbrook, IL call ...

Customer Service Representative

Chicago, IL · On-site

$50K/yr

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Digital Customer Service Representative A pioneer in insurance technology, Insureon operates the ... As an eCommerce workplace, we have prioritized working as virtual-first and offer access to office ...

Customer Service Representative

Mokena, IL · On-site

$19 - $20/hr

  • Medical

  • Dental

  • Vision

Customer Service Representative Position: Customer Service Representative (CSR) Position Type: Full-Time, Monday - Friday Hours: 8:00 AM - 5:00 PM (Includes a 1-hour unpaid lunch) Pay Rate: $19/hr ...

Customer Service Representative

Bolingbrook, IL · On-site

$20 - $22.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Retail Sales Customer Service Representative WeatherTech Direct is seeking well-qualified Retail Sales Customer Service Representative to ensure the overall satisfaction of customers in our ...

Customer Service Representative

East Chicago, IN · On-site

$15.50 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Representative Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the "face" of PLS. As such, they are accountable for delivering ...

Remote Customer Service Representative

Westmont, IL · On-site +1

$16 - $23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

To perform successfully in a virtual environment, the remote Customer Service Representative must be comfortable with technology and can easily understand and learn the technical requirements of the ...

Remote Customer Service Representative

Westmont, IL · Remote

$16 - $23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

To perform successfully in a virtual environment, the remote Customer Service Representative must be comfortable with technology and can easily understand and learn the technical requirements of the ...

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Virtual Csr information

See Markham, IL salary details

$9

$17

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How much do virtual csr jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for virtual csr in Markham, IL is $17.80, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $19.81 per hour, depending on experience, location, and employer.

What is a virtual CSR?

Virtual Customer Service Representatives (Virtual CSRs) are professionals who provide customer support and assistance remotely, typically via phone, email, chat, or social media. They handle inquiries, resolve issues, and offer information about products or services for businesses. Virtual CSRs work from home or remote locations instead of traditional call centers, making customer service more flexible for both employees and companies. This role requires strong communication skills, problem-solving abilities, and proficiency with digital tools.

What are the key skills and qualifications needed to thrive as a virtual CSR?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, chat platforms, and ticketing systems is often required, along with training in customer service protocols. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport and resolve customer issues effectively. These competencies ensure efficient remote support, customer satisfaction, and the ability to handle high volumes of inquiries in a virtual environment.

What are some common challenges faced by virtual CSRs, and how can they be effectively managed?

Virtual Customer Service Representatives often encounter challenges such as handling high volumes of inquiries, managing communication across multiple digital platforms, and maintaining productivity in a remote environment. To address these, it’s important to stay organized, utilize collaboration tools, and maintain regular communication with team members and supervisors. Setting a dedicated workspace and establishing a consistent routine can also help manage distractions and ensure high performance while working remotely.

What are the most commonly searched types of Csr jobs in Markham, IL?

The most popular types of Csr jobs in Markham, IL are:

What are popular job titles related to Virtual Csr jobs in Markham, IL?

For Virtual Csr jobs in Markham, IL, the most frequently searched job titles are:

What job categories do people searching Virtual Csr jobs in Markham, IL look for?

The top searched job categories for Virtual Csr jobs in Markham, IL are:

What cities near Markham, IL are hiring for Virtual Csr jobs?

Cities near Markham, IL with the most Virtual Csr job openings:

Infographic showing various Virtual Csr job openings in Markham, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,021 per year, or $17.8 per hour.

Customer Service Representative (CSR)

Carousel Checks Inc.

Palos Hills, IL

$17 - $21/hr

Full-time

Posted yesterday

New


Job description

Customer Service Representative (CSR)

The Customer Service Representative is primarily responsible for managing all customer interactions and follow-up activities, ensuring a positive customer experience before, during, and after each purchase. This role requires strong communication skills, professionalism, and the ability to multitask in a fast-paced environment while maintaining a customer-focused approach. The ideal candidate will excel at resolving customer concerns, processing orders, and building customer loyalty through exceptional service.

Primary Job Responsibilities

Core duties and responsibilities include the following:

  • Handles inbound and outbound customer calls in a professional and timely manner.
  • Engages with customers through live chat and email communication channels.
  • Processes customer orders and re-orders accurately and efficiently.
  • Promotes and solicits sales of new or additional products when appropriate. [
  • Answers customer questions regarding products, services, and ordering processes.
  • Makes corrections to existing orders and updates customer information as needed.
  • Resolves concerns related to current orders, shipping issues, and product delivery.
  • Reviews order information, shipping details, and customer data across multiple systems and web-based platforms.
  • Assists customers before, during, and after their purchases to ensure complete satisfaction.
  • Performs other related duties as assigned.
Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

  • Professional and customer-focused demeanor.
  • Strong active listening and interpersonal skills.
  • Analytical mindset with strong problem-solving abilities.
  • High attention to detail and accuracy.
  • Excellent written and verbal communication skills.
  • Ability to manage multiple tasks and prioritize effectively.
  • Proficiency in Microsoft Office applications, Gmail, and web-based systems.
  • Strong time management and organizational skills.
  • Sound judgment and decision-making abilities.
  • Dependable and reliable work ethic.
Qualifications
  • Associate's degree or higher preferred.
  • Strong customer service background required.
  • Prior leadership or management experience preferred.
Physical Requirements
  • Prolonged periods sitting at a desk and working on a computer.
  • Ability to communicate effectively via phone, chat, and email throughout the workday.

Pay Range: $17-$21/hour

This is a full-time, non-exempt position.