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Csr Manager Jobs in Chicago, IL (NOW HIRING)

Company Description Manufacturing Company located in Franklin Park, IL seeks a CSR Manager. Company information including the name is private. Responsible for responding to customer questions ...

Company Description Manufacturing Company located in Franklin Park, IL seeks a CSR Manager. Company information including the name is private. Responsible for responding to customer questions ...

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As a Customer Service Representative, you will play a vital role in delivering exceptional support ... Process orders and manage related data entry tasks * Handle customer complaints with ...

Manage bills received from vendors, data entry in QuickBooks, filing of documents and mailing of payments. Process and record multiple client deposits and match to invoices and maintain client files.

Manage bills received from vendors, data entry in QuickBooks, filing of documents and mailing of payments. Process and record multiple client deposits and match to invoices and maintain client files.

Customer Service Representative

Willowbrook, IL · On-site

$15.75 - $21.50/hr

Customer Service Representative The Customer Service Representative will be responsible for ... Accurately enter and manage customer orders in the systems and ensure all details are correct, and ...

Customer Service Representative

Roselle, IL · On-site

$16 - $21.75/hr

Customer Service Representative Manage the customer experience including processing and entering customer data in an accurate and timely manner; maintaining effective customer, sales and field ...

Customer Service Representative

Burr Ridge, IL · On-site

$15.75 - $21.50/hr

Job Type Full-time Description The Customer Service Representative will be responsible for ... Accurately enter and manage customer orders in the systems and ensure all details are correct, and ...

Customer Service Rep

Chicago, IL · On-site

$15.50 - $16.50/hr

Customer Service Rep Job Overview The Customer Service Representative will be responsible for the ... Talk with lead, supervisor, co-workers, managers, and customers in a professional manner * Fill in ...

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Csr Manager information

See Chicago, IL salary details

$25.2K

$59.7K

$104K

How much do csr manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for csr manager in Chicago, IL is $59,736.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,200.00 and $72,100.00 per year, depending on experience, location, and employer.

What is a CSR manager?

CSR Managers, or Corporate Social Responsibility Managers, are professionals responsible for developing, implementing, and overseeing a company's social responsibility initiatives. They ensure the organization operates in a socially responsible manner by managing programs related to sustainability, community engagement, ethical practices, and environmental impact. CSR Managers also report on the effectiveness of these initiatives and work to align them with the company’s overall business goals and values. Their role often involves collaborating with stakeholders both inside and outside the company to promote positive social and environmental outcomes.

What are the key skills and qualifications needed to thrive as a CSR manager, and why are they important?

To thrive as a CSR (Corporate Social Responsibility) Manager, you need a solid understanding of sustainability practices, stakeholder engagement, and project management, often backed by a relevant degree in business, communications, or environmental studies. Familiarity with reporting frameworks such as GRI, ESG metrics, and tools like Microsoft Office or data visualization platforms is typically required. Strong communication, leadership, and relationship-building skills are crucial for collaborating with internal and external partners. These competencies ensure effective development and implementation of CSR initiatives that align with organizational values and stakeholder expectations.

How does a CSR manager typically collaborate with other departments to implement sustainability initiatives?

CSR Managers often work closely with departments such as Marketing, Operations, Human Resources, and Procurement to align sustainability goals across the organization. For example, they may coordinate with HR to design employee volunteer programs or with Procurement to ensure responsible sourcing practices. Effective cross-functional collaboration is essential, as CSR initiatives often require buy-in and participation from various stakeholders to be successful. Regular meetings and clear communication are key to integrating CSR strategies into broader business operations.

How much do customer service representative managers make in the US?

Customer Service Manager salaries in the US typically range from $50,000 to $85,000 annually, with the median around $65,000. Factors such as experience, industry, and location can influence compensation, and managers often oversee teams, handle escalations, and utilize customer service software.

Is CSR a good career choice?

A CSR Manager role involves overseeing customer service strategies and ensuring customer satisfaction, often requiring strong communication, leadership, and problem-solving skills. It can be a rewarding career with opportunities for advancement in various industries, but job satisfaction depends on individual interests and organizational environment.

What are the most commonly searched types of Csr jobs in Chicago, IL?

The most popular types of Csr jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Csr Manager jobs?

Cities near Chicago, IL with the most Csr Manager job openings:

Infographic showing various Csr Manager job openings in Chicago, IL as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $59,736 per year, or $28.7 per hour.

CSR Manager

The Hire Solution

Oakbrook Terrace, IL • On-site

Full-time

Re-posted 10 hours ago


Job description

Company Description
Manufacturing Company located in Franklin Park, IL seeks a CSR Manager. Company information including the name is private.
Job Description
Responsible for responding to customer questions utilizing fact finding, information searching & gathering, pricing sheets, product knowledge and to resolve task-related issues.
Must use verification to ensure accuracy of information, data entry skills, routing/complexity issues.
Computer knowledge and accuracy are stressed. Able to recognize insufficient information to ensure resolving meets customer satisfaction.
The Manager will pay attention to detail, overseeing in a managerial position previously held, excellent verbal communication skills, ease with transitioning to one task to another, a background in manufacturing, call center experience is helpful.
Qualifications
A Bachelor's Degree in a related field. Manufacturing experience is helpful not required. A background in logistics or dispatching with a proven record of employment verification will suffice.
Microsoft Office Suite 2016 or recent is also preferred.
Additional Information
All your information will be kept confidential according to EEO guidelines.