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Virtual Csr Jobs in Addison, IL (NOW HIRING)

QPS

Customer Service Representative

Vernon Hills, IL · On-site

$20/hr

Customer Service Representative $20.00/hour 1st shift 8:30am-5:00pm Qps Employment Group is hiring ... Handle customer requests that come in via email for freight quotes, virtual request, product ...

Squaremouth

Customer Service Representative

Chicago, IL · On-site

$50K/yr

Digital Customer Service Representative A pioneer in insurance technology, Insureon operates the ... As an eCommerce workplace, we have prioritized working as virtual-first and offer access to office ...

Sila Services

Customer Service Representative

Niles, IL · On-site

$15 - $17/hr

As a CSR on our team, you'll have the opportunity to showcase your expertise, tackle exciting projects, and make a real difference in the lives of our customers. From servicing systems to diagnosing ...

World Book

Customer Success Representative

Chicago, IL · On-site

Salary: $20/hour Customer Success Representative* Werelooking for a Customer Success Representative ... Lead virtual onboarding, training, and check-in meetings to drive adoption * Proactively reach out ...

Nailor Industries, Inc.

Customer Service Rep.

Cicero, IL · On-site

$16 - $21.75/hr

Customer Service Representative Location: Cicero, IL 60804 Industry: Manufacturing We are seeking a dedicated and detail-oriented Customer Service Representative to join our manufacturing company ...

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Virtual Csr information

See Addison, IL salary details

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How much do virtual csr jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for virtual csr in Addison, IL is $18.83, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $20.96 per hour, depending on experience, location, and employer.

What is a virtual CSR?

Virtual Customer Service Representatives (Virtual CSRs) are professionals who provide customer support and assistance remotely, typically via phone, email, chat, or social media. They handle inquiries, resolve issues, and offer information about products or services for businesses. Virtual CSRs work from home or remote locations instead of traditional call centers, making customer service more flexible for both employees and companies. This role requires strong communication skills, problem-solving abilities, and proficiency with digital tools.

What are the key skills and qualifications needed to thrive as a virtual CSR?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, chat platforms, and ticketing systems is often required, along with training in customer service protocols. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport and resolve customer issues effectively. These competencies ensure efficient remote support, customer satisfaction, and the ability to handle high volumes of inquiries in a virtual environment.

What are some common challenges faced by virtual CSRs, and how can they be effectively managed?

Virtual Customer Service Representatives often encounter challenges such as handling high volumes of inquiries, managing communication across multiple digital platforms, and maintaining productivity in a remote environment. To address these, it’s important to stay organized, utilize collaboration tools, and maintain regular communication with team members and supervisors. Setting a dedicated workspace and establishing a consistent routine can also help manage distractions and ensure high performance while working remotely.
What are the most commonly searched types of Csr jobs in Addison, IL? The most popular types of Csr jobs in Addison, IL are:
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What cities near Addison, IL are hiring for Virtual Csr jobs? Cities near Addison, IL with the most Virtual Csr job openings:
Virtual Csr jobs near you
Infographic showing various Virtual Csr job openings in Addison, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,171 per year, or $18.8 per hour.

Customer Service Representative

QPS

Vernon Hills, IL • On-site

$20/hr

Other

Posted 5 days ago

Job description

Customer Service Representative

$20.00/hour

1st shift

8:30am-5:00pm

Qps Employment Group is hiring a Customer Service Representative for a company in Vernon Hills, IL. This is a potential to hire opportunity on 1st shift.

Customer Service Representative Responsibilities Include But Are Not Limited To:
  • Receive inbound phone inquiries from customers, ensuring each interaction results in a positive experience for them
  • Work the phones to perform various customer assistance duties, such as responding to customer questions, pricing, freight quotes, product inquiries, and ideas
  • Handle customer requests that come in via email for freight quotes, virtual request, product information, inventory levels, and product ideas
  • Show the customer you care on each phone call through personalization and expressions of concern when effectively answering questions or helping to resolve problems
  • Provide 100% customer satisfaction
  • Learn and explain the products and services to customers
  • Treat customers with respect and understanding
  • Listen to customer needs
  • Make it easy for customers to do business with us
  • Leave a positive and lasting impression
Customer Service Representative Requirements:

High school diploma or equivalent

Strong interpersonal skills

Ability to multi-task

Ability to resolve problems

Ability to work in a team environment to develop integrity, trust, and respect of coworkers at all levels

Excellent verbal and written communication skills

Fundamental computer knowledge and maneuverability with Windows applications

Must be available to work onsite in Vernon Hills (not a remote position)

IND019

Qps Employment Group is a full-service staffing firm comprised of dedicated and passionate people with over 50 offices throughout the United States. We place great people with great companies in industrial, skilled trades, administrative, manufacturing, general labor and professional employment. Hiring immediately! Why work with Qps? - Access to sought-after positions with leading employers - Dedicated placement specialists who will guide you through every step of the job search process Best of all, our job matching and resume assistance services are 100% free to job seekers! We will never ask you to pay a fee. Please note that Qps Employment Group may use a virtual recruiting assistant to help screen and schedule candidates efficiently. All information collected through this process is used solely for employment purposes and is handled securely in accordance with our privacy policy. We are proud to be an equal opportunity employer.

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