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Customer Service Representative Jobs in Addison, IL

CFS

Customer Service Representative

Wood Dale, IL · On-site

$16 - $21.75/hr

Why The Customer Service Representative Opportunity Stands Out: • High-impact role supporting commercial sales and key customer relationships • Direct exposure to Sales leadership, including the ...

Sila Services

CSR

Northbrook, IL · On-site

$24 - $28/hr

The Customer Service Rep is responsible for the following: * Maintaining high level of productivity. * Managing incoming calls and customer service inquiries. * Generating sales leads that develop ...

Sila Services

CSR

Northbrook, IL

$24 - $28/hr

The Customer Service Rep is responsible for the following: * Maintaining high level of productivity. * Managing incoming calls and customer service inquiries. * Generating sales leads that develop ...

Optimum Card Solutions LLC

CSR

Addison, IL · On-site

$16 - $21.75/hr

Customer Service Representative (CSR) - Gift Card Manufacturing We're looking for a Customer Service Representative to support customers and internal teams throughout the gift card production process.

Nailor Industries, Inc.

Customer Service Rep.

Cicero, IL

$16 - $21.75/hr

Customer Service Representative Location: Cicero, IL 60804 Industry: Manufacturing We are seeking a dedicated and detail-oriented Customer Service Representative to join our manufacturing company ...

Nailor Industries

Customer Service Rep.

Cicero, IL · On-site

$16 - $21.75/hr

Customer Service Representative Location: Cicero, IL 60804 Industry: Manufacturing We are seeking a dedicated and detail-oriented Customer Service Representative to join our manufacturing company ...

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Customer Service Representative information

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How much do customer service representative jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for customer service representative in Addison, IL is $18.83, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $20.96 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

Customer Service Representatives typically do not earn $4,000 weekly without advanced experience or specialized skills. High-paying roles that can reach this level often involve sales, real estate, or entrepreneurship, which may require strong communication skills, industry knowledge, and sometimes licensing or certifications. Most jobs paying this amount without a degree are in sales or commission-based positions with high performance potential.

What Does a Customer Service Representative Do?

As a customer service representative, you are a liaison between customers and the company. You answer customer questions, resolve customer complaints, and address emergency issues. If a customer needs help placing an order or wants to change their order, you walk them through the proper steps. Customer service representatives may also offer additional sales and products, or sell products or services directly.

What does a customer service representative do?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use tools like customer management software to track interactions. Strong communication skills and patience are essential for success in this role.

What are customer service representatives?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, live chat, or in person. Their primary goal is to ensure customer satisfaction, handle complaints effectively, and maintain a positive company image. These representatives often work in call centers, retail stores, or remotely. Good communication and problem-solving skills are essential for success in this role.

How can I make 2000 a week working from home?

A Customer Service Representative can earn $2,000 a week by working full-time, often requiring strong communication skills, experience, and sometimes specialized certifications. Increasing income may involve handling high-volume calls, working for multiple clients, or taking on overtime shifts, often through remote call centers or freelance platforms.

What is the difference between Customer Service Representative vs Call Center Agent?

AspectCustomer Service RepresentativeCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice, retail, or remote settings; direct customer interactionCall centers, remote or office; primarily phone-based
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service RepresentativeCall Center Agent

Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

What are some common challenges Customer Service Representatives face, and how can they be overcome?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. Effective communication, active listening, and patience are essential for resolving conflicts and maintaining professionalism. Regular training, support from team leads, and using knowledge bases can help representatives stay informed and deliver accurate assistance. Building strong relationships with colleagues also fosters a supportive environment where challenges can be addressed collaboratively.

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is commonly required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport with customers. These skills and qualities ensure efficient resolution of customer issues, foster customer loyalty, and contribute to overall business success.

What's the highest paying customer service job?

The highest paying customer service roles are often in management or specialized fields such as customer success managers, technical support managers, or roles in industries like technology, finance, and healthcare. These positions typically require advanced skills, experience, and sometimes certifications, and can offer salaries significantly higher than entry-level customer service jobs.
More about Customer Service Representative jobs
What are the most commonly searched types of Customer Service Representative jobs in Addison, IL? The most popular types of Customer Service Representative jobs in Addison, IL are:
What are popular job titles related to Customer Service Representative jobs in Addison, IL? For Customer Service Representative jobs in Addison, IL, the most frequently searched job titles are:
What job categories do people searching Customer Service Representative jobs in Addison, IL look for? The top searched job categories for Customer Service Representative jobs in Addison, IL are:
What cities near Addison, IL are hiring for Customer Service Representative jobs? Cities near Addison, IL with the most Customer Service Representative job openings:
Customer Service Representative jobs near you

Customer Service Representative

Intelligent Service Plumbing Heating Cooling and Drain Cleaning

Mount Prospect, IL • On-site

$16 - $21.50/hr

Other

Medical, Retirement

Posted 28 days ago

Job description

Intelligent Service Plumbing, Heating, Cooling, and Drain Cleaning is calling all customer service professionals who are interested in a full-time Customer Service Representative job in the Mount Prospect, IL area to apply to join our amazing office team!
WHY YOU SHOULD JOIN OUR TEAM
We are a local company in a competitive industry that invests in our team and offers real opportunities for career growth. Our Customer Service Representatives earn top pay, based on experience. Our team also enjoys great benefits, including health benefits, profit sharing, IRA retirement plan, and even your birthday is a paid day off! We also make it easy to apply with our initial quick and easy mobile-optimized application. If we have your attention, please continue reading!
ABOUT INTELLIGENT SERVICE PLUMBING, HEATING, COOLING, & DRAIN CLEANING
Serving Chicago since 1979, Intelligent Service is the company local residents trust for plumbing, HVAC, and indoor air quality. As market leaders of the service industry, our clients have come to rely on our exceptional service and problem-solving acumen. Embracing our core model of helping people live in greater safety and comfort, our professional tradespeople ensure our high standards are met, our products and services exceed expectations, and overall customer satisfaction.
Our professional team is the foundation of our success. Which is why we provide a company culture comprised of trust, integrity, and transparency, as well as a clearly laid out path to build the life-long career you want!
ARE YOU A GOOD FIT?
We are looking for someone who has excellent communication and interpersonal skills and can solve issues for all kinds of clients with professionalism and patience. Ask yourself: Do you enjoy interacting with people on the phone and understand good phone etiquette? Are you organized and detail-oriented? Can you manage your time well and prioritize multiple tasks effectively? If so, please consider applying for this Customer Service Representative position today!
WHAT WE NEED FROM YOU
As a Customer Service Representative for us, you are the first point of contact when the customer calls into the office making you the voice of our company! You get to provide superb customer service to our clients and help keep our office running smoothly. You must have a positive, friendly disposition that comes through in all your interactions by phone and in person. Your primary responsibilities will be to answer phones, schedule and confirm appointments, enter purchase orders, and process invoices. There will always be a variety of office tasks that you can help with, including keeping the office clean and organized. If you can do those things and meet the following requirements, we would be happy to have you as part of our team!
  • Customer service experience AND experience in the Plumbing and HVAC fields a PLUS, but we are willing to train the right person
  • Strong computer skills
  • Fixed availability on weekdays and weekends
  • Ability to work in our office
Shift availability:
  • Monday through Friday, 9:00 AM - 5:00 PM, no weekends.

Apply today!
Location: 60056

Apply