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Customer Service Representative Internship Jobs in Addison, IL

Optimum Card Solutions LLC

CSR

Addison, IL · On-site

$16 - $21.75/hr

Customer Service Representative (CSR) - Gift Card Manufacturing We're looking for a Customer Service Representative to support customers and internal teams throughout the gift card production process.

Nailor Industries, Inc.

Customer Service Rep.

Cicero, IL · On-site

$16 - $21.75/hr

Customer Service Representative Location: Cicero, IL 60804 Industry: Manufacturing We are seeking a dedicated and detail-oriented Customer Service Representative to join our manufacturing company ...

Nailor Industries, Inc.

Customer Service Rep.

Cicero, IL · On-site

$16 - $21.75/hr

Customer Service Representative Location: Cicero, IL 60804 Industry: Manufacturing We are seeking a dedicated and detail-oriented Customer Service Representative to join our manufacturing company ...

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Customer Service Representative Internship information

See Addison, IL salary details

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How much do customer service representative internship jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for customer service representative internship in Addison, IL is $18.83, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $20.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Representative Intern, and why are they important?

To thrive as a Customer Service Representative Intern, you need strong communication skills, problem-solving abilities, and a basic understanding of customer service principles, often supported by a high school diploma or current enrollment in a relevant degree program. Familiarity with CRM software, ticketing systems, and office productivity tools is commonly expected. Active listening, patience, and a positive attitude are standout soft skills that help manage customer interactions effectively. These skills and qualities are crucial for building customer satisfaction, resolving issues efficiently, and contributing positively to the team environment.

What are some typical responsibilities for a Customer Service Representative Intern, and how do they contribute to the team’s goals?

As a Customer Service Representative Intern, you’ll often handle customer inquiries via phone, email, or chat, assist with order processing, and help resolve basic issues under the guidance of experienced team members. You may also participate in team meetings, contribute to improving customer service processes, and document customer interactions in the company’s CRM system. These tasks not only help you develop communication and problem-solving skills but also support the team in providing consistent, high-quality service to customers.

What is the role of a customer service intern?

A customer service intern supports the customer service team by assisting with inquiries, resolving basic issues, and providing information about products or services. They often gain experience using customer management tools and develop communication skills while working under supervision in a retail, call center, or office environment.

Is $20 an hour good for an internship?

For a Customer Service Representative internship, earning $20 an hour is above the average hourly rate, which typically ranges from $12 to $18. This rate can reflect the level of responsibility, skills required, and the company's location, making it a competitive pay for an internship in this field.

What are the big 4 internships?

The 'Big 4' internships typically refer to internship programs offered by the four largest professional services firms: Deloitte, PricewaterhouseCoopers (PwC), Ernst & Young (EY), and KPMG. These firms offer internships in areas such as consulting, audit, tax, and advisory, providing valuable experience for aspiring professionals in accounting and finance fields, including roles like Customer Service Representative Internships that may involve client interaction and communication skills.

What is a Customer Service Representative Internship?

A Customer Service Representative Internship is a temporary, entry-level position designed to give students or recent graduates hands-on experience in handling customer inquiries, resolving complaints, and supporting customer needs. Interns typically learn how to communicate professionally, use customer relationship management (CRM) software, and manage various customer service channels such as phone, email, or chat. This internship helps individuals develop important skills like problem-solving, active listening, and teamwork, which are valuable for future careers in customer service or related fields. It also offers the opportunity to understand company products and services while working alongside experienced professionals.

What do customer service interns do?

Customer service interns assist with answering customer inquiries, resolving issues, and providing information about products or services. They often use communication tools like phone, email, or chat and develop skills in problem-solving, communication, and customer support procedures during their internship.
What are the most commonly searched types of Customer Service Representative jobs in Addison, IL? The most popular types of Customer Service Representative jobs in Addison, IL are:
What cities near Addison, IL are hiring for Customer Service Representative Internship jobs? Cities near Addison, IL with the most Customer Service Representative Internship job openings:
Customer Service Representative Internship jobs near you
Customer Service Representative - Entry Level

Customer Service Representative - Entry Level

Optimum Card Solutions LLC

Addison, IL • On-site

$16 - $21.75/hr

Full-time

Posted 5 days ago

Job description

Entry-Level Customer Service Representative

Gift Card Manufacturing Industry
Location: Downers Grove, IL | Full-Time

Position Overview

The Customer Service Representative will serve as a key point of contact for customers and business partners, supporting gift card orders, production updates, inventory inquiries, and account-related requests. This is an excellent opportunity for a recent college graduate looking to build a career in customer service, account management, operations, or sales support.

Responsibilities
  • Respond to customer inquiries via phone, email, and other communication channels.
  • Manage and track customer orders from production through delivery.
  • Provide updates on order status, inventory availability, shipping schedules, and delivery timelines.
  • Coordinate with Sales, Production, Operations, and Shipping teams to ensure customer satisfaction.
  • Resolve customer issues promptly and professionally.
  • Enter and maintain accurate customer and order information in company systems.
  • Assist with reporting, documentation, and special projects.
  • Build strong relationships with customers and business partners.
  • Identify opportunities to improve customer experience and internal processes.
Qualifications
  • Bachelor's degree required; recent graduates are strongly encouraged to apply.
  • Excellent verbal and written communication skills.
  • Strong organizational and problem-solving abilities.
  • Detail-oriented with the ability to manage multiple priorities.
  • Proficiency in Microsoft Office, particularly Excel, Outlook, and Word.
  • Positive attitude and strong desire to learn.
  • Ability to work collaboratively in a fast-paced manufacturing environment.
  • Previous internship, retail, customer service, or administrative experience is a plus.
What We Offer
  • Competitive salary and benefits package
  • Career advancement opportunities
  • Exposure to manufacturing, operations, sales, and customer relationship management