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Virtual Customer Service Representative Jobs in Addison, IL

Virtual CSR

Chicago, IL ยท Remote

$18/hr

Ready to take your healthcare customer service experience to the next level? LaSalle Network is hiring remote Customer Service Representatives for a temp-to-hire opportunity with a national leader in

New

Customer Service Representative $18.00 - $20.00/hour 1st 7:30am - 4:30pm (Monday - Friday) Are you simply working for the weekend? Apply now to begin your meaningful career through QPS! QPS

Customer Service Rep

Chicago, IL

$16.50 - $22.50/hr

Customer Service Representative National Hose, a Singer Industrial Company, is searching for a Customer Service Representative in Earth City, IL. Singer Industrial is one of America's largest

Customer Service Representative

Wood Dale, IL ยท On-site

$16 - $21.75/hr

a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } Customer Service Representative Join a fast-paced commercial sales team

CSR

Northbrook, IL ยท On-site

$24 - $28/hr

Over 55 Years of Family Integrity. Irv Hirsch started AA Service Co. Heating & Cooling in the early 1960's out of his garage and built it into a thriving enterprise through hard work, a can-do

CSR

Northbrook, IL ยท On-site

$24 - $28/hr

Over 55 Years of Family Integrity. Irv Hirsch started AA Service Co. Heating & Cooling in the early 1960's out of his garage and built it into a thriving enterprise through hard work, a can-do

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Virtual Customer Service Representative information

See Addison, IL salary details

$9

$18

$26

How much do virtual customer service representative jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for virtual customer service representative in Addison, IL is $18.83, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $20.96 per hour, depending on experience, location, and employer.

How do Virtual Customer Service Representatives typically manage communication and collaboration with remote team members?

Virtual Customer Service Representatives often use a variety of digital tools, such as instant messaging platforms, video conferencing, and shared documentation systems, to stay connected with their team. Regular check-ins and virtual meetings are essential for discussing customer concerns, sharing updates, and collaborating on solutions. This structure helps maintain a supportive work environment and ensures consistent service quality, even when working from different locations.

What are the key skills and qualifications needed to thrive as a Virtual Customer Service Representative, and why are they important?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and help desk systems is often required. Patience, active listening, and adaptability are standout soft skills for building rapport and resolving customer issues remotely. These skills are essential for delivering high-quality service, maintaining customer satisfaction, and efficiently handling inquiries in a virtual environment.

What is a Virtual Customer Service Representative?

A Virtual Customer Service Representative is a professional who assists customers remotely, typically by phone, email, chat, or video call. They handle inquiries, resolve complaints, process orders, and provide information about products or services from a location outside of a traditional office, often working from home. This role requires strong communication skills, patience, and the ability to use various digital tools. Virtual representatives are essential for companies that want to offer support across different time zones and reduce overhead costs. The job often involves flexible hours and may require familiarity with customer service software.

How much does Amazon pay for remote customer service?

Amazon's remote customer service representatives typically earn between $15 and $20 per hour, depending on experience and location. The role often requires strong communication skills and the ability to work flexible hours, with some positions offering additional benefits or performance-based bonuses.

How can I make 2000 a week working from home?

A Virtual Customer Service Representative can earn $2,000 or more weekly by working full-time, handling high call volumes, and gaining experience in customer support. Increasing income may involve developing strong communication skills, using relevant tools like CRM software, and seeking roles with higher pay rates or performance bonuses.

What is the difference between Virtual Customer Service Representative vs Customer Support Specialist?

AspectVirtual Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-basedRemote or on-site, depending on company
Industry UsageCommon in e-commerce, telecom, retailUsed across various industries including tech, healthcare
Job FocusHandling customer inquiries, troubleshooting, order processingResolving customer issues, providing product info, follow-up

The Virtual Customer Service Representative and Customer Support Specialist roles share similar credentials and work environments, often involving remote work and customer interaction. However, the Virtual Customer Service Representative typically focuses more on handling inquiries and order processing remotely, while the Customer Support Specialist may have a broader scope including technical support and detailed problem resolution across various industries.

How to make 1000 a week remote?

A Virtual Customer Service Representative can earn $1,000 a week by working multiple shifts, handling high call volumes, and gaining experience to increase pay rates. Developing strong communication skills and using tools like CRM software can improve efficiency and earning potential. Consistent performance and possibly working for multiple clients or companies can help reach this income level.

How to become a virtual customer service representative?

To become a virtual customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with computer and internet use. Many employers require experience with customer service or specific tools like live chat or CRM software. Certifications are not mandatory but can enhance your prospects, and a quiet, reliable workspace is essential for remote work.
What are the most commonly searched types of Customer Service Representative jobs in Addison, IL? The most popular types of Customer Service Representative jobs in Addison, IL are:
What are popular job titles related to Virtual Customer Service Representative jobs in Addison, IL? For Virtual Customer Service Representative jobs in Addison, IL, the most frequently searched job titles are:
What job categories do people searching Virtual Customer Service Representative jobs in Addison, IL look for? The top searched job categories for Virtual Customer Service Representative jobs in Addison, IL are:
What cities near Addison, IL are hiring for Virtual Customer Service Representative jobs? Cities near Addison, IL with the most Virtual Customer Service Representative job openings:
Virtual CSR

Virtual CSR

LaSalle Network

Chicago, IL โ€ข Remote

$18/hr

Other

Medical, Dental, Vision, PTO

Posted 18 hours ago


Job description

Ready to take your healthcare customer service experience to the next level? LaSalle Network is hiring remote Customer Service Representatives for a temp-to-hire opportunity with a national leader in benefit plan administration.
Customer Service Representative Responsibilities
  • Handle high call volumes from patients with benefit inquiries
  • Break down complex details like copays, coinsurance, deductibles, coverage and EOBs
  • Assist with claims processing as needed
  • Engage directly with both providers and members to ensure resolution
Customer Service Representative Requirements
  • Must bring recent commercial insurance experience
  • Solid background in explaining EOBs
  • 2+ years of member-facing customer service experience in healthcare
Logistics
  • Work Model: Fully remote with equipment provided
  • Compensation: $18.00 per hour
  • Benefits: LaSalle Network consultants are eligible to enroll in benefits. For details, visit https://www.thelasallenetwork.com/consultants/
  • Schedule: Training is 8 a.m. โ€“ 4:30 p.m. CST, and post-training schedules are performance-based between 8 a.m. โ€“ 8 p.m. CST.
Donโ€™t waitโ€”apply today and be part of a fast-moving hiring process!
Thank You
Jessica McCourt
Recruiting Manager
#LNCS

LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Revenue Cycle, Call Center, Human Resources and Executive Search, LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.
LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends, hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's Compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here: View a full list of our benefits here.

All assignments are at-will and their duration is subject to change.


LaSalle Network logo

About LaSalle Network

Sourced by ZipRecruiter

LaSalle Network is the leading provider of professional staffing and recruiting services. LaSalle has worked with more than 10,000 companies, ranging from Fortune 500s to start ups. With units specializing in accounting and finance, administrative, marketing, executive search, technology, supply chain, healthcare revenue cycle, call center, and human resources, LaSalle serves companies of all sizes and across all industries.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Chicago, IL, US

Year founded

1998