Customer Service
Willowbrook, IL · On-site
$20/hr
... to our online customers. Serving as the primary point of contact for ecommerce customers, this ... new technologies and processes. • Solid understanding of business operations and processes;
Customer Service
Willowbrook, IL · On-site
$20/hr
... to our online customers. Serving as the primary point of contact for ecommerce customers, this ... new technologies and processes. • Solid understanding of business operations and processes;
Service Tech
Mundelein, IL · On-site
$22 - $23/hr
Medical
Dental
Vision
Life
Retirement
Service commercial HVAC systems at customer locations such as Walmart, Walgreens, Dollar General, and other commercial facilities, often on rooftops. * Load, unload, and organize filters, tools, and ...
Quick apply
Service Tech
Mundelein, IL · On-site
$22 - $23/hr
Medical
Dental
Vision
Life
Retirement
Service commercial HVAC systems at customer locations such as Walmart, Walgreens, Dollar General, and other commercial facilities, often on rooftops. * Load, unload, and organize filters, tools, and ...
Service Tech
Vernon Hills, IL · On-site
$22 - $23/hr
Medical
Dental
Vision
Life
Retirement
Service commercial HVAC systems at customer locations such as Walmart, Walgreens, Dollar General, and other commercial facilities, often on rooftops. * Load, unload, and organize filters, tools, and ...
Quick apply
Service Tech
Vernon Hills, IL · On-site
$22 - $23/hr
Medical
Dental
Vision
Life
Retirement
Service commercial HVAC systems at customer locations such as Walmart, Walgreens, Dollar General, and other commercial facilities, often on rooftops. * Load, unload, and organize filters, tools, and ...
Customer Service & E-Commerce Supervisor - Full Time
$17.50 - $30.20/hr
Medical
PTO
In this role, you will support the Customer Service & E-Commerce programs; this means you lead ... You will focus on driving safety, quality of outbound online orders, excellent pickup experience ...
Customer Service & E-Commerce Supervisor - Full Time
$17.50 - $30.20/hr
Medical
PTO
In this role, you will support the Customer Service & E-Commerce programs; this means you lead ... You will focus on driving safety, quality of outbound online orders, excellent pickup experience ...
Customer Service & E-Commerce Supervisor - Full Time
$17.50 - $30.20/hr
Medical
PTO
In this role, you will support the Customer Service & E-Commerce programs; this means you lead ... You will focus on driving safety, quality of outbound online orders, excellent pickup experience ...
Customer Service & E-Commerce Supervisor - Full Time
$17.50 - $30.20/hr
Medical
PTO
In this role, you will support the Customer Service & E-Commerce programs; this means you lead ... You will focus on driving safety, quality of outbound online orders, excellent pickup experience ...
Customer Service & E-Commerce Supervisor - Full Time
Elmhurst, IL · On-site
$17.50 - $30.20/hr
Medical
PTO
In this role, you will support the Customer Service & E-Commerce programs; this means you lead ... You will focus on driving safety, quality of outbound online orders, excellent pickup experience ...
Customer Service & E-Commerce Supervisor - Full Time
Elmhurst, IL · On-site
$17.50 - $30.20/hr
Medical
PTO
In this role, you will support the Customer Service & E-Commerce programs; this means you lead ... You will focus on driving safety, quality of outbound online orders, excellent pickup experience ...
Customer Service & E-Commerce Supervisor - Full Time
$17.50 - $30.20/hr
Medical
PTO
In this role, you will support the Customer Service & E-Commerce programs; this means you lead ... You will focus on driving safety, quality of outbound online orders, excellent pickup experience ...
Customer Service & E-Commerce Supervisor - Full Time
$17.50 - $30.20/hr
Medical
PTO
In this role, you will support the Customer Service & E-Commerce programs; this means you lead ... You will focus on driving safety, quality of outbound online orders, excellent pickup experience ...
Customer Service Lead
Oakbrook Terrace, IL · On-site
Medical
Dental
Vision
Retirement
PTO
Implement new customer service technologies and capabilities to help drive system automation that will increase touchless orders. * Performance Metrics and Reporting Establish and monitor KPIs ...
New
Customer Service Lead
Oakbrook Terrace, IL · On-site
Medical
Dental
Vision
Retirement
PTO
Implement new customer service technologies and capabilities to help drive system automation that will increase touchless orders. * Performance Metrics and Reporting Establish and monitor KPIs ...
New
Stylist - FT - Bloomingdales Michigan Ave
Chicago, IL · On-site
Medical
Dental
Vision
Life
Retirement
PTO
You will also support handling first line customer enquiries via our online customer service system ... * Tech savvy; you'll be processing a lot of transactions and store deliveries using our in-store ...
Stylist - FT - Bloomingdales Michigan Ave
Chicago, IL · On-site
Medical
Dental
Vision
Life
Retirement
PTO
You will also support handling first line customer enquiries via our online customer service system ... * Tech savvy; you'll be processing a lot of transactions and store deliveries using our in-store ...
Online | Customer Support - Booking Vacations | We Will Train You
Chicago, IL · Remote
$40K - $65K/yr
We are seeking reliable and service-oriented individuals to join our team in a fully remote ... Customer-focused mindset with attention to detail Comfortable using online systems and digital ...
Online | Customer Support - Booking Vacations | We Will Train You
Chicago, IL · Remote
$40K - $65K/yr
We are seeking reliable and service-oriented individuals to join our team in a fully remote ... Customer-focused mindset with attention to detail Comfortable using online systems and digital ...
Field Service Tech
Downers Grove, IL · On-site
$30.05 - $37.65/hr
Medical
Dental
Vision
Life
Retirement
PTO
FST's travel to customer sites to perform planned services, troubleshoot issues, make repairs ... Key Technology participates in E-Verify.
Field Service Tech
Downers Grove, IL · On-site
$30.05 - $37.65/hr
Medical
Dental
Vision
Life
Retirement
PTO
FST's travel to customer sites to perform planned services, troubleshoot issues, make repairs ... Key Technology participates in E-Verify.
Field Service Tech
Downers Grove, IL · On-site +1
$30.05 - $37.65/hr
Medical
Dental
Vision
Life
Retirement
PTO
FST's travel to customer sites to perform planned services, troubleshoot issues, make repairs ... Key Technology participates in E-Verify.
Field Service Tech
Downers Grove, IL · On-site +1
$30.05 - $37.65/hr
Medical
Dental
Vision
Life
Retirement
PTO
FST's travel to customer sites to perform planned services, troubleshoot issues, make repairs ... Key Technology participates in E-Verify.
Stylist - PT - Chicago Outlet
Des Plaines, IL · On-site
Medical
Dental
Vision
Life
Retirement
PTO
You will also support handling first line customer enquiries via our online customer service system ... * Tech savvy; you'll be processing a lot of transactions and store deliveries using our in-store ...
Stylist - PT - Chicago Outlet
Des Plaines, IL · On-site
Medical
Dental
Vision
Life
Retirement
PTO
You will also support handling first line customer enquiries via our online customer service system ... * Tech savvy; you'll be processing a lot of transactions and store deliveries using our in-store ...
Residential HVAC Service Tech
Geneva, IL · On-site
$40 - $50/hr
Medical
Dental
Vision
Life
PTO
J&R Herra in Geneva, IL is hiring a talented and experienced full-time Residential HVAC Service Tech to maintain our customers' heating, ventilation, and air conditioning systems. If you're an ...
Quick apply
Residential HVAC Service Tech
Geneva, IL · On-site
$40 - $50/hr
Medical
Dental
Vision
Life
PTO
J&R Herra in Geneva, IL is hiring a talented and experienced full-time Residential HVAC Service Tech to maintain our customers' heating, ventilation, and air conditioning systems. If you're an ...
Customer Service Representative
Chicago, IL · On-site
$50K/yr
Dental
Vision
Life
Retirement
PTO
A pioneer in insurance technology, Insureon operates the largest online insurance marketplace for ... We are looking for a Digital Customer Service Representative to join our firm. This role is viewed ...
Customer Service Representative
Chicago, IL · On-site
$50K/yr
Dental
Vision
Life
Retirement
PTO
A pioneer in insurance technology, Insureon operates the largest online insurance marketplace for ... We are looking for a Digital Customer Service Representative to join our firm. This role is viewed ...
Customer Service Representative
Chicago, IL · On-site
$50K/yr
Dental
Vision
Life
Retirement
PTO
Digital Customer Service Representative A pioneer in insurance technology, Insureon operates the largest online insurance marketplace for small businesses in the U.S. Our proprietary technology ...
Customer Service Representative
Chicago, IL · On-site
$50K/yr
Dental
Vision
Life
Retirement
PTO
Digital Customer Service Representative A pioneer in insurance technology, Insureon operates the largest online insurance marketplace for small businesses in the U.S. Our proprietary technology ...
Customer Service Representative
Chicago, IL · On-site
$50K/yr
Dental
Vision
Life
Retirement
PTO
A pioneer in insurance technology, Insureon operates the largest online insurance marketplace for ... We are looking for a Digital Customer Service Representative to join our firm. This role is viewed ...
Customer Service Representative
Chicago, IL · On-site
$50K/yr
Dental
Vision
Life
Retirement
PTO
A pioneer in insurance technology, Insureon operates the largest online insurance marketplace for ... We are looking for a Digital Customer Service Representative to join our firm. This role is viewed ...
Customer Service Representative
Chicago, IL · Remote
$50K/yr
Dental
Vision
Life
Retirement
PTO
A pioneer in insurance technology, Insureon operates the largest online insurance marketplace for ... We are looking for a Digital Customer Service Representative to join our firm. This role is viewed ...
Customer Service Representative
Chicago, IL · Remote
$50K/yr
Dental
Vision
Life
Retirement
PTO
A pioneer in insurance technology, Insureon operates the largest online insurance marketplace for ... We are looking for a Digital Customer Service Representative to join our firm. This role is viewed ...
Online | Customer Support - Booking Vacations | We Will Train You
Chicago, IL · On-site +1
$40K - $65K/yr
We are seeking reliable and service-oriented individuals to join our team in a fully remote ... Customer-focused mindset with attention to detail Comfortable using online systems and digital ...
Online | Customer Support - Booking Vacations | We Will Train You
Chicago, IL · On-site +1
$40K - $65K/yr
We are seeking reliable and service-oriented individuals to join our team in a fully remote ... Customer-focused mindset with attention to detail Comfortable using online systems and digital ...
Customer Service Representative
Oak Brook, IL · On-site
$16 - $18/hr
Hub Group has become aware of online recruiting related scams in which individuals who are not ... technology to our customers' supply chains for better service, greater efficiency and total ...
New
Customer Service Representative
Oak Brook, IL · On-site
$16 - $18/hr
Hub Group has become aware of online recruiting related scams in which individuals who are not ... technology to our customers' supply chains for better service, greater efficiency and total ...
New
Online Customer Service Tech information
See Addison, IL salary details
$10.84 - $12.74
4% of jobs
$12.74 - $14.65
6% of jobs
$14.65 - $16.55
14% of jobs
$16.60 is the 25th percentile. Wages below this are outliers.
$16.55 - $18.46
23% of jobs
The median wage is $18.63 / hr.
$18.46 - $20.36
23% of jobs
$21.31 is the 75th percentile. Wages above this are outliers.
$20.36 - $22.27
7% of jobs
$22.27 - $24.17
7% of jobs
$24.17 - $26.08
5% of jobs
$26.08 - $27.98
5% of jobs
$27.98 - $29.89
2% of jobs
$29.89 - $31.79
1% of jobs
$10
$20
$31
How much do online customer service tech jobs pay per hour?
As of Aug 17, 2026, the average hourly pay for online customer service tech in Addison, IL is $20.26, according to ZipRecruiter salary data. Most workers in this role earn between $16.63 and $22.40 per hour, depending on experience, location, and employer.
What is the difference between Online Customer Service Tech vs Customer Support Specialist?
| Aspect | Online Customer Service Tech | Customer Support Specialist |
|---|---|---|
| Credentials | High school diploma or equivalent; technical certifications | High school diploma; customer service training |
| Work Environment | Remote, online platforms, chat, email | Remote or on-site, call centers, email, chat |
| Industry Usage | Tech companies, e-commerce, service providers | Retail, telecom, software companies |
| Common Search Intent | Technical support, troubleshooting, online assistance | Customer inquiries, issue resolution, product info |
The Online Customer Service Tech primarily focuses on technical support and troubleshooting via online channels, often requiring technical certifications. Customer Support Specialists handle general customer inquiries and issue resolution, often in retail or service industries. Both roles are customer-facing but differ in technical complexity and work environment.
What are popular job titles related to Online Customer Service Tech jobs in Addison, IL?
For Online Customer Service Tech jobs in Addison, IL, the most frequently searched job titles are:
- Logistic Trucking Customer Service Representative
- Virtual Customer Service Representative
- Supermarket Customer Service Representative
- Entry Level Online Customer Service Representative
- Full Time Customer Service Representative
- Senior Customer Service Representative
- Customer Service Representative Work From Home
What job categories do people searching Online Customer Service Tech jobs in Addison, IL look for?
The top searched job categories for Online Customer Service Tech jobs in Addison, IL are:
- Temporary Customer Service
- Work From Home Customer Service Dispatch
- Seasonal Humana Customer Service Representative
- Bilingual Customer Service Representative Spanish Honduras
- Hourly Boeing 787
- Entry Level Credit Card Customer Service
- From Home Dominos
- Optimum Customer Service Representative
- Online Customer Service Rep
- Part Time To 20 Hr Customer Service
What cities near Addison, IL are hiring for Online Customer Service Tech jobs?
Cities near Addison, IL with the most Online Customer Service Tech job openings:
$20/hr
Other
Re-posted 16 days ago
Job description
Job Position: Customer Service
Location: Willowbrook, IL 60527
Pay Rate: $20.00/hr
Shift: 8am-5pm Monday -Friday
Description: We are currently seeking a Customer Experience Specialist to provide exceptional customer service to our online customers. Serving as the primary point of contact for ecommerce customers, this person will be responsible for assisting shoppers on all offered service channels including but not limited to email, live chat, and phone. Common customer inquiries include questions/issues regarding product availability, garment sizing/fit, orders, shipping/delivery, payment, refunds, returns/exchanges, etc.
Leveraging a personalized and consultative approach, this person will play a key role in driving online sales and customer retention and will greatly contribute to our continued company growth. The ideal candidate is a customer-centric problem solver who has a positive attitude, excellent written and verbal communication skills, strong business acumen, and an entrepreneurial spirit.
Key Responsibilities
• Respond to, answer, and resolve all customer comments, inquiries, and concerns via email, chat, and phone
• Assist customers with orders, shipping/delivery, returns, website questions, product selection (sizing, fit, etc.), and other inbound inquiries. Provide customers with product recommendations, identifying cross-sell/up-sell opportunities when appropriate.
• Oversee the end-to-end online ordering and RMA process for the ecommerce channel
• Review/approve customer return requests; Process refunds/exchanges using Shopify and company ERP system
• Work closely with the fulfillment team on inventory and order-related issues, including quality control and quality assurance tasks
• Keep up to date on industry trends and identify ways to improve customer experience
• Document customer feedback to share with internal stakeholders
• Ensure website content is up-to-date, accurate, share feedback as needed
• Assist Ecommerce and warehouse teams with other related initiatives and activities as requested
Skills & Competencies
• Exceptional written and verbal communication skills; Able to communicate clearly, professionally, and with empathy.
• Ability to build rapport and form trusting relationships with customers and coworkers; exhibits a high degree of emotional intelligence
• Customer-oriented and solution-focused.
• Possesses sound judgment with keen critical-thinking and decision-making skills.
• Ability to multi-task and navigate ambiguous situations in a fast-paced environment.
• Positive attitude, motivated, self-starter with a bias for action
• Quick learner and able to adapt to new technologies and processes.
• Solid understanding of business operations and processes; Ability to understand and apply a broad knowledge of policies and procedures.
• Ability to be flexible and to work outside of normal business hours if necessary