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Online Customer Service Tech Jobs in Addison, IL

WillScot

Field Service Tech

Elgin, IL · On-site

$28.40 - $36.95/hr

Explaining repairs and services to customers courteously, over the phone and in-person ... Maintaining a safe working environment and practicing safe working habits including complying with ...

WillScot

Field Service Tech

Elgin, IL · On-site

$28.40 - $36.95/hr

Explaining repairs and services to customers courteously, over the phone and in-person ... Maintaining a safe working environment and practicing safe working habits including complying with ...

Servbank

Customer Support Specialist

Oswego, IL

$36K - $42K/yr

Respond to client inquiries and resolve issues efficiently via phone, email, and online channels ... Troubleshoot, research, respond, and provide training on customer service technology and related ...

Servbank

Customer Support Specialist

Oswego, IL · On-site

$36K - $42K/hr

Respond to client inquiries and resolve issues efficiently via phone, email, and online channels ... Troubleshoot, research, respond, and provide training on customer service technology and related ...

Servbank

Customer Support Specialist

Oswego, IL · On-site

$36K - $42K/yr

Respond to client inquiries and resolve issues efficiently via phone, email, and online channels ... Troubleshoot, research, respond, and provide training on customer service technology and related ...

Toyota On Western

Service Tech (Experienced)

Chicago, IL · On-site

Automotive Service Technician Position Summary The Automotive Service Technician is responsible for ... Perform warranty, customer-pay, and internal repair orders according to manufacturer and dealership ...

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All JobsOnline Customer Service Tech JobsOnline Customer Service Tech Jobs in Addison, IL

Online Customer Service Tech information

See Addison, IL salary details

$10

$20

$31

How much do online customer service tech jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for online customer service tech in Addison, IL is $20.26, according to ZipRecruiter salary data. Most workers in this role earn between $16.63 and $22.40 per hour, depending on experience, location, and employer.

What is the difference between Online Customer Service Tech vs Customer Support Specialist?

AspectOnline Customer Service TechCustomer Support Specialist
CredentialsHigh school diploma or equivalent; technical certificationsHigh school diploma; customer service training
Work EnvironmentRemote, online platforms, chat, emailRemote or on-site, call centers, email, chat
Industry UsageTech companies, e-commerce, service providersRetail, telecom, software companies
Common Search IntentTechnical support, troubleshooting, online assistanceCustomer inquiries, issue resolution, product info

The Online Customer Service Tech primarily focuses on technical support and troubleshooting via online channels, often requiring technical certifications. Customer Support Specialists handle general customer inquiries and issue resolution, often in retail or service industries. Both roles are customer-facing but differ in technical complexity and work environment.

What are popular job titles related to Online Customer Service Tech jobs in Addison, IL?

For Online Customer Service Tech jobs in Addison, IL, the most frequently searched job titles are:

What job categories do people searching Online Customer Service Tech jobs in Addison, IL look for?

The top searched job categories for Online Customer Service Tech jobs in Addison, IL are:

What cities near Addison, IL are hiring for Online Customer Service Tech jobs?

Cities near Addison, IL with the most Online Customer Service Tech job openings:

Online Customer Service Tech jobs near you
Infographic showing various Online Customer Service Tech job openings in Addison, IL as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $42,148 per year, or $20.3 per hour.

Field Service Tech

WillScot

Elgin, IL • On-site

$28.40 - $36.95/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

WillScot rating

7.4

Company rating: 7.4 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

297th of 546 rated manufacturers

Job description

At WillScot, our team of nearly 5000+ people makes our company a Great Place to Work and we believe our people are what give us a competitive advantage in the industry. Our differentiation begins with our values, which are lived through our employees and aligned to the needs of our customers and communities. From day one, we invest in your growth and your future, while giving back to the communities we serve. Learn more about WillScot and who we are, here.  
As North America's leading provider of complete temporary space solutions, we have helped customers across 260+ locations in the United States, Canada, and Mexico, get the innovative exible workspace and portable storage solutions that are right for their timeline and their project, Right From the Start. Learn More. 

ABOUT THE JOB:

Our Service Technicians are the face of WillScot to our clients! We're looking for a technician who can deliver technical knowledge, customer service and professionalism too. This is a great role to join our business, use your existing skills, learn about our clients and business, and grow! Hard work, talent, and the will to succeed count at WillScot. We're seeking people passionate about their careers and excited to provide our customers with a level of service unmatched in our industry!


The Field Service Technician provides outstanding customer service while troubleshooting and servicing our buildings in the field in a timely, cost-efficient manner. 

WHAT YOU'LL BE DOING:
  • Conducting service calls related to HVAC, plumbing and carpentry within the Branch territory
  • Explaining repairs and services to customers courteously, over the phone and in-person
  • Maintaining a safe working environment and practicing safe working habits including complying with client safety standards on-site.
EDUCATION AND QUALIFICATIONS:
  • High School diploma or GED required. 
  • Must have carpentry knowledge and experience. 
    • Electrical, plumbing, and welding experience is helpful.
    • General contractor's license is preferred. 
  • A current valid license and good driving record required.
  • Additional requirements if performing HVAC duties: 
    • Knowledge and experience with HVAC equipment and appliances. Must hold appropriate licenses as required by law.
  • Able to work independently in a fast-paced environment is a must.
  • Some knowledge of computers is necessary.
  • Good communications skills to interact with customers, sales people, contractors, shop personnel and WillScot employees.


This posting is for a(n) Existing Position.
Disclaimer: This posting describes the general nature and level of work performed and does not represent an exhaustive list of responsibilities, duties, skills, or physical abilities required. Team members may be required to perform duties outside normal responsibilities from time to time as needed. 
Base Wage Range:$28.40-$36.95  
Individual rates are based on a variety of factors such as degrees or certifications, skill-level and years of experience, and include considerations such as expected overtime and variable compensation pay such as bonus or commission.  
All regular WillScot positions offer a generous benefits package to help our employees and their families Be Well. This includes medical, dental, vision, disability, life insurance, paid time off (including Company holidays), tuition reimbursement, a retirement savings plan with company match, and more! More information about benefits may be foundhere. Many positions also have variable pay opportunities including commission, bonus, performance rewards, or other incentive programs.
We are an Equal Opportunity Employer. Veterans and individuals with disabilities are encouraged to apply. 

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