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Online Customer Service Tech Jobs in Addison, IL

Hub Group

Customer Service Representative

Oak Brook, IL · On-site

$16 - $18/hr

Hub Group has become aware of online recruiting related scams in which individuals who are not ... technology to our customers' supply chains for better service, greater efficiency and total ...

Traffic Tech

Customer Service Representative

Chicago, IL · On-site

$16.50 - $22.50/hr

Customer Service Representative When you join Traffic Tech, you join a team that keeps the global economy moving - literally. Traffic Tech is recognized as an industry leader and the logistics ...

WillScot

Service Tech (yard)

Elgin, IL

$23.50 - $30.50/hr

As North America's leading provider of complete temporary space solutions, we have helped customers ... ABOUT THE JOB: Our Service Technicians are multi-functional, inspecting buildings, performing ...

WillScot

Service Tech (yard)

Elgin, IL · On-site

$23.50 - $30.50/hr

As North America's leading provider of complete temporary space solutions, we have helped customers ... ABOUT THE JOB: Our Service Technicians are multi-functional, inspecting buildings, performing ...

WillScot

Service Tech (yard)

Elgin, IL

$23.50 - $30.50/hr

As North America's leading provider of complete temporary space solutions, we have helped customers ... ABOUT THE JOB: Our Service Technicians are multi-functional, inspecting buildings, performing ...

WillScot

Service Tech (yard)

Elgin, IL · On-site

$23.50 - $30.50/hr

As North America's leading provider of complete temporary space solutions, we have helped customers ... ABOUT THE JOB: Our Service Technicians are multi-functional, inspecting buildings, performing ...

WillScot

Service Tech (yard)

Elgin, IL

$23.50 - $30.50/hr

As North America's leading provider of complete temporary space solutions, we have helped customers ... ABOUT THE JOB: Our Service Technicians are multi-functional, inspecting buildings, performing ...

WillScot

Service Tech (yard)

Elgin, IL · On-site

$23.50 - $30.50/hr

As North America's leading provider of complete temporary space solutions, we have helped customers ... ABOUT THE JOB: Our Service Technicians are multi-functional, inspecting buildings, performing ...

Servbank

Customer Support Specialist

Oswego, IL · On-site

$36K - $42K/hr

Respond to client inquiries and resolve issues efficiently via phone, email, and online channels ... Troubleshoot, research, respond, and provide training on customer service technology and related ...

WillScot

Field Service Tech

Elgin, IL · On-site

$28.40 - $36.95/hr

Explaining repairs and services to customers courteously, over the phone and in-person ... Maintaining a safe working environment and practicing safe working habits including complying with ...

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Showing results 21-40

All JobsOnline Customer Service Tech JobsOnline Customer Service Tech Jobs in Addison, IL

Online Customer Service Tech information

See Addison, IL salary details

$10

$20

$31

How much do online customer service tech jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for online customer service tech in Addison, IL is $20.26, according to ZipRecruiter salary data. Most workers in this role earn between $16.63 and $22.40 per hour, depending on experience, location, and employer.

What is the difference between Online Customer Service Tech vs Customer Support Specialist?

AspectOnline Customer Service TechCustomer Support Specialist
CredentialsHigh school diploma or equivalent; technical certificationsHigh school diploma; customer service training
Work EnvironmentRemote, online platforms, chat, emailRemote or on-site, call centers, email, chat
Industry UsageTech companies, e-commerce, service providersRetail, telecom, software companies
Common Search IntentTechnical support, troubleshooting, online assistanceCustomer inquiries, issue resolution, product info

The Online Customer Service Tech primarily focuses on technical support and troubleshooting via online channels, often requiring technical certifications. Customer Support Specialists handle general customer inquiries and issue resolution, often in retail or service industries. Both roles are customer-facing but differ in technical complexity and work environment.

What are popular job titles related to Online Customer Service Tech jobs in Addison, IL?

For Online Customer Service Tech jobs in Addison, IL, the most frequently searched job titles are:

What job categories do people searching Online Customer Service Tech jobs in Addison, IL look for?

The top searched job categories for Online Customer Service Tech jobs in Addison, IL are:

What cities near Addison, IL are hiring for Online Customer Service Tech jobs?

Cities near Addison, IL with the most Online Customer Service Tech job openings:

Online Customer Service Tech jobs near you
Infographic showing various Online Customer Service Tech job openings in Addison, IL as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $42,148 per year, or $20.3 per hour.

Customer Service Representative

Hub Group

Oak Brook, IL • On-site

$16 - $18/hr

Full-time

Posted 4 days ago

Hub Group rating

5.8

Company rating: 5.8 out of 10

Based on 50 frontline employees who took The Breakroom Quiz

336th of 365 rated logistics

Job description


The Customer Service Representative provides phone-based support to customers and delivery teams. This position handles inbound and outbound calls, assists with customer questions and concerns, provides order and delivery updates, and works to resolve issues while delivering a positive customer experience.
Essential Job Functions
  • Answer inbound calls from customers and delivery teams in a professional and timely manner.
  • Make outbound calls to customers regarding orders, deliveries, service issues, and follow-up.
  • Assist customers with questions, concerns, complaints, and delivery-related issues.
  • Research and resolve customer issues or escalate when additional assistance is needed.
  • Provide accurate order and delivery status updates to customers.
  • Monitor delivery progress and communicate delays or issues to customers and delivery teams.
  • Follow up with customers to obtain feedback regarding their delivery experience.
  • Respond to customer and internal emails in a timely and professional manner.
  • Contact vendors regarding damaged products, replacements, or other customer order concerns.
  • Accurately document customer interactions, order updates, and resolutions.
  • Update customer orders and information within company systems.
  • Complete required daily reports and administrative documentation.
  • Maintain a professional and customer-focused approach during all interactions.
  • Perform other customer service and administrative duties as assigned.

Qualifications & Skills
  • Previous call center or customer service experience preferred.
  • Strong verbal and written communication skills.
  • Excellent customer service, problem-solving, and active listening skills.
  • Comfortable handling a high volume of inbound and outbound calls.
  • Ability to professionally handle customer complaints and escalations.
  • Ability to multitask and navigate multiple computer systems while assisting customers.
  • Strong attention to detail and organizational skills.
  • Dependable, accountable, and able to work effectively with limited supervision.

Shift: Multiple Shifts Available
Pay: $16-18/hr
BEWARE OF FRAUD!
Hub Group has become aware of online recruiting related scams in which individuals who are not affiliated with or authorized by Hub Group are using Hub Group's name in fraudulent emails, job postings, or social media messages. In light of these scams, please bear the following in mind:
  • Hub Group will never solicit money or credit card information in connection with a Hub Group job application.
  • Hub Group does not communicate with candidates via online chatrooms such as Signal or Discord using email accounts such as Gmail or Hotmail.
  • Hub Group job postings are posted on our career site: https://www.hubgroup.com/careers

About Us
Hub Group is the premier, customer-centric supply chain company offering comprehensive transportation and logistics management solutions. Keeping our customers' needs in focus, Hub Group designs, continually optimizes and applies industry-leading technology to our customers' supply chains for better service, greater efficiency and total visibility. As an award-winning, publicly traded company (NASDAQ: HUBG) with $5 billion in revenue, our 6,000 employees and drivers across the globe are always in pursuit of "The Way Ahead" - a commitment to service, integrity and innovation. We believe the way you do something is just as important as what you do. For more information, visit www.hubgroup.com.

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