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Unlicensed Customer Service Representative Jobs in Addison, IL

CFS

Customer Service Represenative

Aurora, IL · On-site

$15.75 - $21.50/hr

Customer Service Representative (Bilingual English/Spanish) Are you a bilingual customer service professional who enjoys helping customers, solving problems, and keeping things moving? This is a ...

Optimum Card Solutions LLC

CSR

Addison, IL · On-site

$16 - $21.75/hr

Customer Service Representative (CSR) - Gift Card Manufacturing We're looking for a Customer Service Representative to support customers and internal teams throughout the gift card production process.

Nailor Industries, Inc.

Customer Service Rep.

Cicero, IL · On-site

$16 - $21.75/hr

Customer Service Representative Location: Cicero, IL 60804 Industry: Manufacturing We are seeking a dedicated and detail-oriented Customer Service Representative to join our manufacturing company ...

Nailor Industries, Inc.

Customer Service Rep.

Cicero, IL

$16 - $21.75/hr

Customer Service Representative Location: Cicero, IL 60804 Industry: Manufacturing We are seeking a dedicated and detail-oriented Customer Service Representative to join our manufacturing company ...

Insperity

Customer Service Representative

Chicago, IL · On-site

$16.50 - $22.50/hr

We are seeking a Customer Service Representative who thrives in a fast-paced environment and enjoys building strong relationships with customers. In this role, you'll serve as a trusted point of ...

Brilliant Financial Staffing - IL

Be Seen First

Customer Service Representative

Arlington Heights, IL · On-site

$19 - $21/hr

Customer Service Representative Location: Arlington Heights, IL (Hybrid) Pay Range: $19-$21/HR (Based on Experience & Qualifications) Benefits: Health, dental, and vision insurance. 401(k) Role ...

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All JobsUnlicensed Customer Service Representative JobsUnlicensed Customer Service Representative Jobs in Addison, IL

Unlicensed Customer Service Representative information

See Addison, IL salary details

$9

$18

$26

How much do unlicensed customer service representative jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for unlicensed customer service representative in Addison, IL is $18.83, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $20.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Unlicensed Customer Service Representative, and why are they important?

To thrive as an Unlicensed Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is typically required. Patience, active listening, and a positive attitude are standout soft skills in this role. These competencies are crucial for effectively resolving customer inquiries, ensuring satisfaction, and maintaining a professional company image.

What are some typical challenges faced by Unlicensed Customer Service Representatives, and how can they be addressed?

Unlicensed Customer Service Representatives often encounter challenges such as handling complex customer inquiries that may require licensed input, maintaining compliance with company and industry policies, and managing high call volumes. To address these, representatives should become proficient in identifying when to escalate cases to licensed colleagues, stay up to date on relevant procedures, and develop strong communication and organizational skills. Many companies provide regular training and support, fostering a collaborative environment where team members can seek guidance and share best practices.

What is the difference between Unlicensed Customer Service Representative vs Licensed Customer Service Representative?

AspectUnlicensed Customer Service RepresentativeLicensed Customer Service Representative
CredentialsNo licensing or certifications requiredRequires specific licenses or certifications depending on industry
Work EnvironmentCall centers, retail, online supportFinancial institutions, insurance companies, healthcare
Employer & Industry UsageCommon in retail and general customer supportCommon in regulated industries like finance and insurance

The main difference is that unlicensed customer service representatives do not need specific licenses, making their roles more general and accessible. Licensed representatives work in regulated industries requiring certifications, often handling more complex or sensitive issues. Understanding these differences helps job seekers identify roles suited to their credentials and career goals.

What is an Unlicensed Customer Service Representative?

An Unlicensed Customer Service Representative is a professional who assists customers with inquiries, concerns, and requests related to a company's products or services, but does not hold any specialized licenses required for regulated activities (such as selling insurance or financial products). They typically handle general customer support, provide information, process orders, and resolve issues. Since they are unlicensed, they are restricted from offering specific advice or services that require a professional license. Their main focus is on delivering excellent customer service and ensuring customer satisfaction.

How to make 2000 a week working from home?

As an unlicensed customer service representative, earning $2000 a week typically requires working full-time hours, often 40 or more hours, and gaining experience or specialized skills to qualify for higher-paying roles. Some representatives increase earnings by handling high-volume or premium accounts, working overtime, or utilizing performance incentives, but reaching this income level consistently may be challenging without additional certifications or advanced positions.

What jobs don't require you to speak to customers?

Unlicensed Customer Service Representatives typically do not need to speak directly to customers if their role involves tasks like data entry, email support, or backend support that do not require verbal communication. Many administrative, technical, or remote jobs focus on written communication or independent work, reducing or eliminating the need for customer interaction.

What jobs pay 4000 a week without a degree?

Unlicensed customer service representatives typically do not earn $4,000 weekly; high earnings in customer service roles usually require experience, bonuses, or commission-based pay. Jobs that can pay this amount without a degree often include sales, real estate, or certain freelance roles, but they generally demand strong skills, networking, or certifications. Most high-paying roles without a degree involve sales, entrepreneurship, or specialized trades rather than traditional customer service positions.

What jobs pay $700 a day?

Unlicensed Customer Service Representatives typically do not earn $700 a day, as their pay is usually hourly or salary-based and lower. High-paying roles that can reach $700 daily often include specialized freelance consulting, sales positions with commissions, or certain contract roles requiring advanced skills or certifications. Achieving this level of daily pay generally involves experience, high demand, or working in high-paying industries such as finance or technology.
What are popular job titles related to Unlicensed Customer Service Representative jobs in Addison, IL? For Unlicensed Customer Service Representative jobs in Addison, IL, the most frequently searched job titles are:
What job categories do people searching Unlicensed Customer Service Representative jobs in Addison, IL look for? The top searched job categories for Unlicensed Customer Service Representative jobs in Addison, IL are:
What cities near Addison, IL are hiring for Unlicensed Customer Service Representative jobs? Cities near Addison, IL with the most Unlicensed Customer Service Representative job openings:
Unlicensed Customer Service Representative jobs near you
Infographic showing various Unlicensed Customer Service Representative job openings in Addison, IL as of July 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,171 per year, or $18.8 per hour.

Customer Service Representative

Sila Services

Northbrook, IL • On-site

$25 - $27/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

Job description

Customer Service Representative (CSR)
AA Service Co.
Be the friendly voice that keeps our customers comfortable.
At AA Service Co., our Customer Service Representatives are often the first impression customers have of our company. We're looking for someone who enjoys helping people, thrives in a fast-paced environment, and knows how to turn every call into an outstanding customer experience.
If you have home services experience and know your way around ServiceTitan, we'd love to meet you!
What You'll Do
  • Answer inbound customer calls for residential HVAC, plumbing, and electrical services
  • Schedule service appointments using ServiceTitan
  • Provide exceptional customer service while resolving customer questions and concerns
  • Communicate clearly and professionally with customers, technicians, and office staff
  • Maintain accurate customer records and detailed job notes
  • Prioritize emergency calls and schedule technicians efficiently
  • Promote maintenance memberships and additional services when appropriate
  • Support the team by helping create an outstanding customer experience from the first call to the completed job
What We're Looking For
  • Previous experience as a Customer Service Representative in a residential HVAC, plumbing, electrical, or home services company
  • Working knowledge of residential HVAC, plumbing, and electrical terminology
  • Experience using ServiceTitan for scheduling, call booking, and customer management
  • Excellent verbal and written communication skills
  • Strong customer service and problem-solving abilities
  • Ability to multitask and stay organized in a fast-paced environment
  • Ability to remain calm, professional, and empathetic while handling customer concerns
  • Positive attitude and team-first mentality
  • Strong sense of accountability and ownership
  • Dependable attendance and punctuality
  • Sales-minded approach with the ability to identify opportunities for memberships, maintenance agreements, and additional services
What You'll Get
  • $25-$27 per hour based on experience
  • Full-time, year-round position
  • Medical, dental, and vision benefits
  • Paid Time Off and paid holidays
  • 401(k) with company match
  • Ongoing training and career growth opportunities
  • Supportive team environment with opportunities to advance
Why AA Service Co.?
We're more than just a home services company-we're a team that believes in taking care of our customers and each other. If you're dependable, customer-focused, and enjoy being part of a company that values teamwork, accountability, and exceptional service, we'd love to hear from you.
Apply today and become part of the AA Service Co. team!
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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