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Virtual Csr Jobs in Addison, IL (NOW HIRING)

Nailor Industries

Customer Service Rep.

Cicero, IL · On-site

$16 - $21.75/hr

Customer Service Representative Location: Cicero, IL 60804 Industry: Manufacturing We are seeking a dedicated and detail-oriented Customer Service Representative to join our manufacturing company ...

Nailor Industries, Inc.

Customer Service Rep.

Cicero, IL · On-site

$16 - $21.75/hr

Customer Service Representative Location: Cicero, IL 60804 Industry: Manufacturing We are seeking a dedicated and detail-oriented Customer Service Representative to join our manufacturing company ...

World Book

Customer Success Representative

Chicago, IL · On-site

$20/hr

Customer Success Representative* We're looking for a Customer Success Representative to build ... Lead virtual onboarding, training, and check-in meetings to drive adoption * Proactively reach out ...

World Book

Customer Success Representative

Chicago, IL

$20/hr

Customer Success Representative* We'relooking for a Customer Success Representative to build strong ... Lead virtual onboarding, training, and check-in meetings to drive adoption * Proactively reach out ...

BUNZL

Customer Service Representative

Morton Grove, IL · Hybrid

$21 - $24/hr

Specifically, the CSR role is focused on trouble shooting inquiries that are related to orders, backorders, ETA's and tracking. The expectation of the CSR is to always provide complete resolution on ...

World Book

Customer Success Representative

Chicago, IL · On-site

$20/hr

Customer Success Representative* We're looking for a Customer Success Representative to build ... Lead virtual onboarding, training, and check-in meetings to drive adoption * Proactively reach out ...

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All JobsCsr JobsVirtual Csr JobsVirtual Csr Jobs in Addison, IL

Virtual Csr information

See Addison, IL salary details

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How much do virtual csr jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for virtual csr in Addison, IL is $18.83, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $20.96 per hour, depending on experience, location, and employer.

What is a virtual CSR?

Virtual Customer Service Representatives (Virtual CSRs) are professionals who provide customer support and assistance remotely, typically via phone, email, chat, or social media. They handle inquiries, resolve issues, and offer information about products or services for businesses. Virtual CSRs work from home or remote locations instead of traditional call centers, making customer service more flexible for both employees and companies. This role requires strong communication skills, problem-solving abilities, and proficiency with digital tools.

What are the key skills and qualifications needed to thrive as a virtual CSR?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, chat platforms, and ticketing systems is often required, along with training in customer service protocols. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport and resolve customer issues effectively. These competencies ensure efficient remote support, customer satisfaction, and the ability to handle high volumes of inquiries in a virtual environment.

What are some common challenges faced by virtual CSRs, and how can they be effectively managed?

Virtual Customer Service Representatives often encounter challenges such as handling high volumes of inquiries, managing communication across multiple digital platforms, and maintaining productivity in a remote environment. To address these, it’s important to stay organized, utilize collaboration tools, and maintain regular communication with team members and supervisors. Setting a dedicated workspace and establishing a consistent routine can also help manage distractions and ensure high performance while working remotely.
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Virtual Csr jobs near you
Infographic showing various Virtual Csr job openings in Addison, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,171 per year, or $18.8 per hour.

customer service representative

Longterm Health Management Services

Skokie, IL • On-site

$45K - $50K/yr

Other

Re-posted 22 days ago

Job description

Looking to hire a customer service representative. Job responsibilities include:

  • Manage customer service relations.
  • Quote items for sale via telephone and email.
  • Prepare estimates in QuickBooks.
  • Work with sales reps in preparing their estimates.
  • Assist in order process for customer accounts.
  • Provide tracking on shipped items for customers.

pay rate ranges between $45k-$50k based on experience.

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